[{"data":1,"prerenderedAt":3713},["ShallowReactive",2],{"\u002Fblog\u002Fquandoo-cierra-31-diciembre-2026-que-deben-hacer-los-restaurantes":3,"translations-quandoo-shutdown":321,"related-\u002Fblog\u002Fquandoo-cierra-31-diciembre-2026-que-deben-hacer-los-restaurantes":3374},{"id":4,"title":5,"author":6,"body":7,"date":305,"description":306,"extension":307,"image":308,"locale":309,"meta":310,"navigation":311,"path":312,"seo":313,"stem":314,"tags":315,"translationKey":319,"__hash__":320},"blog\u002Fblog\u002Fquandoo-cierra-31-diciembre-2026-que-deben-hacer-los-restaurantes.md","Quandoo cierra el 31 de diciembre de 2026 — qué deben hacer los restaurantes ahora","Tablario Team",{"type":8,"value":9,"toc":289},"minimark",[10,19,22,27,30,45,52,56,59,78,85,92,96,101,104,108,128,132,139,143,146,150,153,189,193,203,209,223,227,254,267,270],[11,12,13,14,18],"p",{},"Durante años, Quandoo ha sido una de las mayores plataformas de reservas de la región DACH. Con el anuncio oficial de que el servicio se interrumpirá el ",[15,16,17],"strong",{},"31 de diciembre de 2026",", miles de restaurantes se enfrentan ahora a una pregunta clara: ¿qué pasará con nuestras reservas el 1 de enero de 2027?",[11,20,21],{},"Este artículo resume lo que se sabe, lo que tienes que hacer y cuándo, y las opciones realistas que tienes.",[23,24,26],"h2",{"id":25},"la-cronología-dos-fechas-clave-un-cierre-claro","La cronología: dos fechas clave, un cierre claro",[11,28,29],{},"El cierre se hace en dos pasos:",[31,32,33,40],"ul",{},[34,35,36,39],"li",{},[15,37,38],{},"30 de septiembre de 2026"," — última reserva aceptada vía Quandoo. La plataforma deja de tomar nuevas reservas ese día.",[34,41,42,44],{},[15,43,17],{}," — cierre completo. El back-office del restaurante, la base de datos de clientes y la API de reservas quedan offline.",[11,46,47,48,51],{},"Entre ambas fechas tienes una ",[15,49,50],{},"ventana de tres meses"," para liquidar reservas existentes, exportar datos de clientes y migrar a otra solución. Quien deja pasar la ventana pierde no solo el canal de reservas sino también los perfiles de clientes almacenados en Quandoo.",[23,53,55],{"id":54},"qué-pasa-con-tus-datos-de-clientes","¿Qué pasa con tus datos de clientes?",[11,57,58],{},"Quandoo está sujeto al RGPD. La plataforma debe entregarte tus propios datos en un formato estructurado, común y legible por máquina — típicamente una exportación CSV. Concretamente puedes exportar:",[31,60,61,67,72],{},[34,62,63,66],{},[15,64,65],{},"Perfiles de clientes"," (nombre, email, teléfono, alergias, notas)",[34,68,69],{},[15,70,71],{},"Reservas activas y pasadas",[34,73,74,77],{},[15,75,76],{},"Configuraciones de mesas y salas",", en la medida en que las hayas mantenido en Quandoo",[11,79,80,81,84],{},"Lo que ",[15,82,83],{},"no"," puedes llevarte: reseñas Quandoo agregadas, puntuaciones de recomendación propias de la plataforma y el tráfico orgánico que las fichas Quandoo generaron en buscadores. Ese alcance desaparece con el cierre.",[11,86,87,88,91],{},"Recomendamos hacer la exportación ",[15,89,90],{},"antes del 30 de septiembre de 2026"," — aunque todavía no hayas decidido el sistema sucesor. El archivo CSV puede guardarse offline con seguridad hasta que se haga la migración.",[23,93,95],{"id":94},"cuatro-opciones-realistas-para-tu-restaurante","Cuatro opciones realistas para tu restaurante",[97,98,100],"h3",{"id":99},"opción-1-cambiar-a-una-alternativa","Opción 1: cambiar a una alternativa",[11,102,103],{},"El camino obvio: elegir otro sistema de reservas y migrar los datos. En el mercado DACH están activos OpenTable, resmio, Zenchef, aleno y Tablario, entre otros.",[97,105,107],{"id":106},"opción-2-volver-a-solo-teléfono","Opción 2: volver a solo teléfono",[11,109,110,111,115,116,119,120,123,124,127],{},"Suena anticuado, y lo es. Aun así, restaurantes pequeños que usaban Quandoo pasivamente a veces lo eligen. Riesgo: según Bitkom\u002FStatista ",[112,113,114],"span",{},"8",", ",[15,117,118],{},"47–55 % de todas las reservas en Alemania se hacen por teléfono"," — y un estudio estadounidense de Hostie AI \u002F Reachify ",[112,121,122],{},"1"," muestra que durante el servicio se quedan ",[15,125,126],{},"hasta 43 % de las llamadas entrantes sin responder",". Abandonar el canal online sin reforzar el teléfono deja ingresos sobre la mesa.",[97,129,131],{"id":130},"opción-3-híbrido-reservas-online-teléfono-ia","Opción 3: híbrido — reservas online + teléfono IA",[11,133,134,135,138],{},"Una combinación: un sistema de reservas con widget web para online, más un teléfono IA que recoge las llamadas que el equipo no puede atender. Esto cubre los dos canales principales (teléfono 47 %, online 23 % vía Google Reserve ",[112,136,137],{},"7",", 12 % web directa) a la vez.",[97,140,142],{"id":141},"opción-4-esperar","Opción 4: esperar",[11,144,145],{},"No recomendado. Llegar al 30 de septiembre de 2026 sin plan es arriesgar un agujero en el flujo de reservas durante la temporada navideña — exactamente la época de mayores ingresos.",[23,147,149],{"id":148},"criterios-para-elegir-un-sucesor","Criterios para elegir un sucesor",[11,151,152],{},"Una breve checklist antes de comprometerte:",[31,154,155,161,167,173,183],{},[34,156,157,160],{},[15,158,159],{},"Foco en el mercado DACH."," ¿El proveedor habla alemán (soporte, contratos, formación)?",[34,162,163,166],{},[15,164,165],{},"Servicio de migración."," ¿Hace el proveedor el traslado por ti — o tienes que ordenar CSV tú mismo? ¿En cuánto tiempo estás operativo?",[34,168,169,172],{},[15,170,171],{},"Integración de canales."," ¿Recibes solo un widget web o se consolidan Google Reserve, Instagram, WhatsApp, Facebook y walk-ins en un calendario único?",[34,174,175,178,179,182],{},[15,176,177],{},"Cumplimiento de la AI Act."," Desde el ",[15,180,181],{},"2 de agosto de 2026"," se aplica el artículo 50 del Reglamento UE 2024\u002F1689. Si usas componentes de IA — por ejemplo para teléfono — los clientes deben ser informados.",[34,184,185,188],{},[15,186,187],{},"Modelo contractual."," ¿Cancelable mensualmente? ¿Permanencia mínima? ¿Costes de instalación? Cuidado con efectos lock-in tras la experiencia con Quandoo.",[23,190,192],{"id":191},"preguntas-frecuentes","Preguntas frecuentes",[11,194,195,198,199,202],{},[15,196,197],{},"¿Qué pasa con reservas ya colocadas para enero de 2027 o más allá?","\nQuandoo mantendrá los datos accesibles hasta el 31 de diciembre de 2026. Las reservas con fecha posterior al cutover deben ",[15,200,201],{},"exportarse antes del cierre"," e importarse al nuevo sistema.",[11,204,205,208],{},[15,206,207],{},"¿Tenemos que pagar doble si migramos antes?","\nDepende de tu contrato Quandoo. Muchos restaurantes optan por una configuración paralela desde verano de 2026, dejan Quandoo en pasivo y activan el nuevo proveedor cuando los datos se han transferido. La mayoría de alternativas ofrecen 30 días de prueba gratuita, lo que mantiene el coste de solapamiento bajo.",[11,210,211,214,215,218,219,222],{},[15,212,213],{},"¿Tenemos que informar a nuestros clientes?","\nNo es obligatorio pero es buena práctica. Un email corto — \"A partir del ",[112,216,217],{},"fecha"," nos encontrarás en ",[112,220,221],{},"nueva plataforma","\" — reduce confusión.",[23,224,226],{"id":225},"qué-hacer-esta-semana","Qué hacer esta semana",[228,229,230,236,242,248],"ol",{},[34,231,232,235],{},[15,233,234],{},"Inicia sesión en Quandoo"," y revisa qué exportaciones de datos están disponibles hoy.",[34,237,238,241],{},[15,239,240],{},"Pon dos recordatorios en el calendario",": 1 de septiembre de 2026 (iniciar migración) y 25 de septiembre de 2026 (copia de seguridad final).",[34,243,244,247],{},[15,245,246],{},"Define tu pliego de requisitos"," para un sistema sucesor.",[34,249,250,253],{},[15,251,252],{},"Habla con dos o tres proveedores"," antes de decidir.",[11,255,256,257,260,261,266],{},"Si quieres evaluar Tablario: hemos optimizado el proceso de migración específicamente para Quandoo, OpenTable, resmio, Zenchef, aleno, Synbook y EasyTable — la mayoría de restaurantes están ",[15,258,259],{},"operativos en 24 horas",". El proceso está en nuestra ",[262,263,265],"a",{"href":264},"\u002Fblog\u002Fde-quandoo-a-tablario-en-24-horas","guía de migración Quandoo → Tablario",".",[268,269],"hr",{},[11,271,272],{},[273,274,275,276,278,279,281,282,284,285,288],"em",{},"Fuentes: ",[112,277,122],{}," Estudio Hostie AI \u002F Reachify, 2024 · ",[112,280,137],{}," Google \u002F Reserve with Google, 2025 · ",[112,283,114],{}," Encuestas Bitkom \u002F Statista, 2024 · ",[112,286,287],{},"9"," Anuncio oficial Quandoo.de, 2026 · Reglamento UE 2024\u002F1689 sobre IA.",{"title":290,"searchDepth":291,"depth":291,"links":292},"",2,[293,294,295,302,303,304],{"id":25,"depth":291,"text":26},{"id":54,"depth":291,"text":55},{"id":94,"depth":291,"text":95,"children":296},[297,299,300,301],{"id":99,"depth":298,"text":100},3,{"id":106,"depth":298,"text":107},{"id":130,"depth":298,"text":131},{"id":141,"depth":298,"text":142},{"id":148,"depth":291,"text":149},{"id":191,"depth":291,"text":192},{"id":225,"depth":291,"text":226},"2026-05-06","Quandoo aceptará su última reserva a finales de 2026. Lo que el cierre significa para los restaurantes en Alemania, Austria y Suiza — y las cuatro opciones realistas sobre la mesa.","md","\u002Fimg\u002Fblog\u002Fquandoo-schliesst.webp","es",{},true,"\u002Fblog\u002Fquandoo-cierra-31-diciembre-2026-que-deben-hacer-los-restaurantes",{"title":5,"description":306},"blog\u002Fquandoo-cierra-31-diciembre-2026-que-deben-hacer-los-restaurantes",[316,317,318],"quandoo","migracion","sistema-reservas","quandoo-shutdown","lVGXz8AlUkGHcg-HeMsnJ6zwMs1mqbKPE_UJXy3RBno",[322,611,796,1085,1375,1655,1942,2228,2508,2795,3084],{"id":323,"title":324,"author":6,"body":325,"date":305,"description":601,"extension":307,"image":308,"locale":602,"meta":603,"navigation":311,"path":604,"seo":605,"stem":606,"tags":607,"translationKey":319,"__hash__":610},"blog\u002Fblog\u002Fquandoo-chiude-31-dicembre-2026-cosa-fare.md","Quandoo chiude il 31 dicembre 2026 — cosa devono fare i ristoranti adesso",{"type":8,"value":326,"toc":588},[327,334,337,341,344,357,364,368,371,390,397,404,408,412,415,419,435,439,445,449,452,456,459,495,499,509,515,529,533,559,570,572],[11,328,329,330,333],{},"Da anni Quandoo è una delle maggiori piattaforme di prenotazione nella regione DACH. Con l'annuncio ufficiale della cessazione del servizio il ",[15,331,332],{},"31 dicembre 2026",", migliaia di ristoranti devono ora rispondere a una domanda chiara: cosa succederà alle nostre prenotazioni il 1° gennaio 2027?",[11,335,336],{},"Questo articolo riassume ciò che è noto, cosa devi fare e quando, e le opzioni realistiche disponibili.",[23,338,340],{"id":339},"la-timeline-due-date-chiave-una-fine-chiara","La timeline: due date chiave, una fine chiara",[11,342,343],{},"Lo spegnimento avviene in due passaggi:",[31,345,346,352],{},[34,347,348,351],{},[15,349,350],{},"30 settembre 2026"," — ultima prenotazione accettata via Quandoo. Da quel giorno la piattaforma non prende più nuove prenotazioni.",[34,353,354,356],{},[15,355,332],{}," — chiusura completa. Il back-office, il database clienti e l'API di prenotazione vanno offline.",[11,358,359,360,363],{},"Tra queste due date hai una ",[15,361,362],{},"finestra di tre mesi"," per liquidare le prenotazioni esistenti, esportare i dati clienti e migrare a un'altra soluzione. Chi lascia passare questa finestra perde non solo il canale di prenotazione ma anche i profili clienti memorizzati su Quandoo.",[23,365,367],{"id":366},"cosa-succede-ai-tuoi-dati-clienti","Cosa succede ai tuoi dati clienti?",[11,369,370],{},"Quandoo è soggetta al GDPR. La piattaforma deve consegnarti i tuoi dati in un formato strutturato, comune e leggibile da macchina — tipicamente un export CSV. Concretamente puoi esportare:",[31,372,373,379,384],{},[34,374,375,378],{},[15,376,377],{},"Profili clienti"," (nome, e-mail, telefono, allergie, note)",[34,380,381],{},[15,382,383],{},"Prenotazioni attive e passate",[34,385,386,389],{},[15,387,388],{},"Configurazioni di tavoli e sale",", nella misura in cui le hai mantenute in Quandoo",[11,391,392,393,396],{},"Quello che ",[15,394,395],{},"non"," puoi portare con te: recensioni Quandoo aggregate, punteggi di raccomandazione propri della piattaforma e il traffico organico generato dai listing Quandoo sui motori di ricerca. Quella copertura sparisce con la chiusura.",[11,398,399,400,403],{},"Consigliamo di eseguire l'export ",[15,401,402],{},"prima del 30 settembre 2026"," — anche se non hai ancora deciso il sistema successore. Il file CSV può essere conservato offline in sicurezza fino alla migrazione.",[23,405,407],{"id":406},"quattro-opzioni-realistiche-per-il-tuo-ristorante","Quattro opzioni realistiche per il tuo ristorante",[97,409,411],{"id":410},"opzione-1-passare-a-unalternativa","Opzione 1: passare a un'alternativa",[11,413,414],{},"La via ovvia: scegliere un altro sistema di prenotazione e migrarci i dati. Sul mercato DACH sono attivi OpenTable, resmio, Zenchef, aleno e Tablario, tra gli altri.",[97,416,418],{"id":417},"opzione-2-tornare-al-solo-telefono","Opzione 2: tornare al solo telefono",[11,420,421,422,115,424,427,428,430,431,434],{},"Sembra un passo indietro, e lo è. Eppure ristoranti piccoli che usavano Quandoo passivamente a volte lo scelgono. Rischio: secondo Bitkom\u002FStatista ",[112,423,114],{},[15,425,426],{},"47–55 % di tutte le prenotazioni in Germania avvengono al telefono"," — e uno studio statunitense di Hostie AI \u002F Reachify ",[112,429,122],{}," mostra che durante il servizio rimangono ",[15,432,433],{},"fino al 43 % delle chiamate in arrivo senza risposta",". Abbandonare il canale online senza rinforzare il telefono lascia fatturato sul tavolo.",[97,436,438],{"id":437},"opzione-3-ibrida-prenotazioni-online-telefono-ia","Opzione 3: ibrida — prenotazioni online + telefono IA",[11,440,441,442,444],{},"Una combinazione: un sistema di prenotazione con widget web per l'online più un telefono IA che raccoglie le chiamate che lo staff non riesce a gestire. Copre i due canali principali (telefono 47 %, online 23 % via Google Reserve ",[112,443,137],{},", 12 % web diretto) contemporaneamente.",[97,446,448],{"id":447},"opzione-4-aspettare","Opzione 4: aspettare",[11,450,451],{},"Sconsigliata. Arrivare al 30 settembre 2026 senza piano significa rischiare un buco nel flusso di prenotazioni durante le feste — esattamente la stagione di maggior fatturato.",[23,453,455],{"id":454},"criteri-per-scegliere-un-successore","Criteri per scegliere un successore",[11,457,458],{},"Una breve checklist prima di decidere:",[31,460,461,467,473,479,489],{},[34,462,463,466],{},[15,464,465],{},"Focus mercato DACH."," Il fornitore parla tedesco (supporto, contratti, formazione)? Conosce le specificità regionali?",[34,468,469,472],{},[15,470,471],{},"Servizio di migrazione."," Il fornitore gestisce il trasloco al posto tuo — o devi ordinare CSV da solo? E in quanto tempo sei operativo?",[34,474,475,478],{},[15,476,477],{},"Integrazione canali."," Ricevi solo un widget web o vengono consolidati Google Reserve, Instagram, WhatsApp, Facebook e walk-in in un unico calendario?",[34,480,481,484,485,488],{},[15,482,483],{},"Conformità AI Act."," Dal ",[15,486,487],{},"2 agosto 2026"," si applica l'articolo 50 del Regolamento UE 2024\u002F1689. Se usi componenti IA — per esempio per il telefono — i clienti devono essere informati.",[34,490,491,494],{},[15,492,493],{},"Modello contrattuale."," Disdicibile mensilmente? Durata minima? Costi di setup? Attenzione a effetti di lock-in dopo l'esperienza Quandoo.",[23,496,498],{"id":497},"domande-frequenti","Domande frequenti",[11,500,501,504,505,508],{},[15,502,503],{},"Cosa succede alle prenotazioni già piazzate per gennaio 2027 o oltre?","\nQuandoo manterrà i dati accessibili fino al 31 dicembre 2026. Le prenotazioni con data successiva al cutover devono essere ",[15,506,507],{},"esportate prima della chiusura"," e importate nel nuovo sistema.",[11,510,511,514],{},[15,512,513],{},"Dobbiamo pagare doppio se migriamo prima?","\nDipende dal contratto Quandoo. Molti ristoranti scelgono un setup parallelo dall'estate 2026, lasciano Quandoo passivo e attivano il nuovo fornitore quando i dati sono trasferiti. La maggior parte delle alternative offre 30 giorni di prova gratuita.",[11,516,517,520,521,524,525,528],{},[15,518,519],{},"Dobbiamo informare i nostri clienti?","\nNon obbligatorio ma è buona pratica. Una breve email — \"Dal ",[112,522,523],{},"data"," ci trovi su ",[112,526,527],{},"nuova piattaforma","\" — riduce confusione.",[23,530,532],{"id":531},"cosa-fare-questa-settimana","Cosa fare questa settimana",[228,534,535,541,547,553],{},[34,536,537,540],{},[15,538,539],{},"Accedi a Quandoo"," e verifica quali export di dati sono disponibili oggi.",[34,542,543,546],{},[15,544,545],{},"Imposta due promemoria di calendario",": 1° settembre 2026 (avviare migrazione) e 25 settembre 2026 (backup finale).",[34,548,549,552],{},[15,550,551],{},"Definisci il tuo capitolato"," per un sistema successore.",[34,554,555,558],{},[15,556,557],{},"Parla con due o tre fornitori"," prima di decidere.",[11,560,561,562,565,566,266],{},"Se vuoi valutare Tablario: abbiamo ottimizzato il processo di migrazione specificamente per Quandoo, OpenTable, resmio, Zenchef, aleno, Synbook e EasyTable — la maggior parte dei ristoranti è ",[15,563,564],{},"operativa in 24 ore",". Il processo è descritto nella ",[262,567,569],{"href":568},"\u002Fblog\u002Fda-quandoo-a-tablario-in-24-ore","guida di migrazione Quandoo → Tablario",[268,571],{},[11,573,574],{},[273,575,576,577,579,580,281,582,584,585,587],{},"Fonti: ",[112,578,122],{}," Studio Hostie AI \u002F Reachify, 2024 · ",[112,581,137],{},[112,583,114],{}," Sondaggi Bitkom \u002F Statista, 2024 · ",[112,586,287],{}," Annuncio ufficiale Quandoo.de, 2026 · Regolamento UE 2024\u002F1689 sull'IA.",{"title":290,"searchDepth":291,"depth":291,"links":589},[590,591,592,598,599,600],{"id":339,"depth":291,"text":340},{"id":366,"depth":291,"text":367},{"id":406,"depth":291,"text":407,"children":593},[594,595,596,597],{"id":410,"depth":298,"text":411},{"id":417,"depth":298,"text":418},{"id":437,"depth":298,"text":438},{"id":447,"depth":298,"text":448},{"id":454,"depth":291,"text":455},{"id":497,"depth":291,"text":498},{"id":531,"depth":291,"text":532},"Quandoo accetterà la sua ultima prenotazione a fine 2026. Cosa significa la chiusura per i ristoranti in Germania, Austria e Svizzera — e le quattro opzioni realistiche sul tavolo.","it",{},"\u002Fblog\u002Fquandoo-chiude-31-dicembre-2026-cosa-fare",{"title":324,"description":601},"blog\u002Fquandoo-chiude-31-dicembre-2026-cosa-fare",[316,608,609],"migrazione","sistema-prenotazioni","F3fd5NBnHPpC5gkr5MfOsAtC6stKYAerz7EWdMwE9Z4",{"id":4,"title":5,"author":6,"body":612,"date":305,"description":306,"extension":307,"image":308,"locale":309,"meta":793,"navigation":311,"path":312,"seo":794,"stem":314,"tags":795,"translationKey":319,"__hash__":320},{"type":8,"value":613,"toc":780},[614,618,620,622,624,634,638,640,642,656,660,664,666,668,670,672,682,684,688,690,692,694,696,720,722,728,732,740,742,760,766,768],[11,615,13,616,18],{},[15,617,17],{},[11,619,21],{},[23,621,26],{"id":25},[11,623,29],{},[31,625,626,630],{},[34,627,628,39],{},[15,629,38],{},[34,631,632,44],{},[15,633,17],{},[11,635,47,636,51],{},[15,637,50],{},[23,639,55],{"id":54},[11,641,58],{},[31,643,644,648,652],{},[34,645,646,66],{},[15,647,65],{},[34,649,650],{},[15,651,71],{},[34,653,654,77],{},[15,655,76],{},[11,657,80,658,84],{},[15,659,83],{},[11,661,87,662,91],{},[15,663,90],{},[23,665,95],{"id":94},[97,667,100],{"id":99},[11,669,103],{},[97,671,107],{"id":106},[11,673,110,674,115,676,119,678,123,680,127],{},[112,675,114],{},[15,677,118],{},[112,679,122],{},[15,681,126],{},[97,683,131],{"id":130},[11,685,134,686,138],{},[112,687,137],{},[97,689,142],{"id":141},[11,691,145],{},[23,693,149],{"id":148},[11,695,152],{},[31,697,698,702,706,710,716],{},[34,699,700,160],{},[15,701,159],{},[34,703,704,166],{},[15,705,165],{},[34,707,708,172],{},[15,709,171],{},[34,711,712,178,714,182],{},[15,713,177],{},[15,715,181],{},[34,717,718,188],{},[15,719,187],{},[23,721,192],{"id":191},[11,723,724,198,726,202],{},[15,725,197],{},[15,727,201],{},[11,729,730,208],{},[15,731,207],{},[11,733,734,214,736,218,738,222],{},[15,735,213],{},[112,737,217],{},[112,739,221],{},[23,741,226],{"id":225},[228,743,744,748,752,756],{},[34,745,746,235],{},[15,747,234],{},[34,749,750,241],{},[15,751,240],{},[34,753,754,247],{},[15,755,246],{},[34,757,758,253],{},[15,759,252],{},[11,761,256,762,260,764,266],{},[15,763,259],{},[262,765,265],{"href":264},[268,767],{},[11,769,770],{},[273,771,275,772,278,774,281,776,284,778,288],{},[112,773,122],{},[112,775,137],{},[112,777,114],{},[112,779,287],{},{"title":290,"searchDepth":291,"depth":291,"links":781},[782,783,784,790,791,792],{"id":25,"depth":291,"text":26},{"id":54,"depth":291,"text":55},{"id":94,"depth":291,"text":95,"children":785},[786,787,788,789],{"id":99,"depth":298,"text":100},{"id":106,"depth":298,"text":107},{"id":130,"depth":298,"text":131},{"id":141,"depth":298,"text":142},{"id":148,"depth":291,"text":149},{"id":191,"depth":291,"text":192},{"id":225,"depth":291,"text":226},{},{"title":5,"description":306},[316,317,318],{"id":797,"title":798,"author":6,"body":799,"date":305,"description":1075,"extension":307,"image":308,"locale":1076,"meta":1077,"navigation":311,"path":1078,"seo":1079,"stem":1080,"tags":1081,"translationKey":319,"__hash__":1084},"blog\u002Fblog\u002Fquandoo-fermeture-decembre-2026-que-faire-restaurants.md","Quandoo ferme le 31 décembre 2026 — ce que les restaurants doivent faire dès maintenant",{"type":8,"value":800,"toc":1062},[801,808,811,815,818,831,838,842,845,864,871,878,882,886,889,893,909,913,919,923,926,930,933,969,973,983,989,1003,1007,1033,1044,1046],[11,802,803,804,807],{},"Depuis des années, Quandoo est l'une des plus grandes plateformes de réservation dans la région DACH. Avec l'annonce officielle d'un arrêt du service au ",[15,805,806],{},"31 décembre 2026",", des milliers de restaurants se posent une question claire : que se passera-t-il pour nos réservations à partir du 1er janvier 2027 ?",[11,809,810],{},"Ce billet résume ce qui est connu, ce que vous devez faire et quand, et les options réalistes qui s'offrent à vous.",[23,812,814],{"id":813},"la-timeline-deux-dates-clés-une-fin-claire","La timeline : deux dates clés, une fin claire",[11,816,817],{},"L'arrêt se fait en deux étapes :",[31,819,820,826],{},[34,821,822,825],{},[15,823,824],{},"30 septembre 2026"," — dernière réservation acceptée via Quandoo. La plateforme cesse alors de prendre de nouvelles réservations.",[34,827,828,830],{},[15,829,806],{}," — fermeture totale. Le back-office, la base de données clients et l'API de réservation sont mis hors ligne.",[11,832,833,834,837],{},"Entre ces deux dates, vous disposez d'une ",[15,835,836],{},"fenêtre de trois mois"," pour finaliser les réservations existantes, exporter les données clients et migrer vers une autre solution. Les restaurants qui laissent passer cette fenêtre perdent non seulement le canal de réservation mais aussi les profils clients stockés sur Quandoo.",[23,839,841],{"id":840},"que-deviennent-vos-données-clients","Que deviennent vos données clients ?",[11,843,844],{},"Quandoo est soumis au RGPD. La plateforme doit vous restituer vos propres données dans un format structuré, courant et lisible par machine — typiquement un export CSV. Concrètement, vous pouvez exporter :",[31,846,847,853,858],{},[34,848,849,852],{},[15,850,851],{},"Profils clients"," (nom, e-mail, téléphone, allergies, notes)",[34,854,855],{},[15,856,857],{},"Réservations actives et passées",[34,859,860,863],{},[15,861,862],{},"Configurations de tables et de salles"," que vous avez maintenues dans Quandoo",[11,865,866,867,870],{},"Ce que vous ",[15,868,869],{},"ne pouvez pas"," emporter : les avis Quandoo agrégés, les scores de recommandation propres à la plateforme et le trafic organique généré par les fiches Quandoo sur les moteurs de recherche. Cette portée disparaît avec la fermeture.",[11,872,873,874,877],{},"Nous recommandons de réaliser l'export ",[15,875,876],{},"avant le 30 septembre 2026"," — même si vous n'avez pas encore choisi de système successeur. Le fichier CSV peut être conservé hors ligne en sécurité jusqu'à la migration.",[23,879,881],{"id":880},"quatre-options-réalistes-pour-votre-restaurant","Quatre options réalistes pour votre restaurant",[97,883,885],{"id":884},"option-1-passer-à-une-alternative","Option 1 : passer à une alternative",[11,887,888],{},"La voie évidente : choisir un autre système de réservation et y migrer les données. Sur le marché DACH, on trouve OpenTable, resmio, Zenchef, aleno et Tablario, entre autres. Les critères de sélection sont listés plus bas.",[97,890,892],{"id":891},"option-2-revenir-au-téléphone-uniquement","Option 2 : revenir au téléphone uniquement",[11,894,895,896,115,898,901,902,904,905,908],{},"Cela paraît rétrograde, et ça l'est. Pourtant, certains restaurants qui utilisaient Quandoo passivement choisissent parfois cette voie. Le risque : selon Bitkom\u002FStatista ",[112,897,114],{},[15,899,900],{},"47 à 55 % de toutes les réservations en Allemagne se font par téléphone"," — et une étude américaine de Hostie AI \u002F Reachify ",[112,903,122],{}," montre que les restaurants laissent ",[15,906,907],{},"jusqu'à 43 % des appels entrants sans réponse"," pendant le service. Abandonner le canal en ligne sans renforcer le téléphone, c'est laisser du chiffre d'affaires sur la table.",[97,910,912],{"id":911},"option-3-hybride-réservation-en-ligne-standard-téléphonique-ia","Option 3 : hybride — réservation en ligne + standard téléphonique IA",[11,914,915,916,918],{},"Une combinaison : un système de réservation avec widget web pour le online, plus un standard téléphonique IA qui prend les appels que le service ne peut pas traiter. Cette option couvre les deux canaux principaux (téléphone 47 %, en ligne 23 % via Google Reserve ",[112,917,137],{},", 12 % site direct) en même temps.",[97,920,922],{"id":921},"option-4-attendre","Option 4 : attendre",[11,924,925],{},"Non recommandé. Arriver au 30 septembre 2026 sans plan, c'est risquer un trou dans le flux de réservation pendant la période de Noël — précisément la saison la plus rentable de l'année.",[23,927,929],{"id":928},"les-critères-pour-choisir-un-successeur","Les critères pour choisir un successeur",[11,931,932],{},"Avant de vous engager, une courte checklist :",[31,934,935,941,947,953,963],{},[34,936,937,940],{},[15,938,939],{},"Focus marché DACH."," Le fournisseur parle-t-il allemand (support, contrats, formation) ? Maîtrise-t-il les spécificités locales ?",[34,942,943,946],{},[15,944,945],{},"Service de migration."," Le fournisseur gère-t-il le déménagement, ou devez-vous trier des CSV vous-même ? Et en combien de temps êtes-vous opérationnel ?",[34,948,949,952],{},[15,950,951],{},"Intégration des canaux."," N'obtenez-vous qu'un widget web, ou Google Reserve, Instagram, WhatsApp, Facebook et walk-ins sont-ils consolidés dans un seul calendrier ?",[34,954,955,958,959,962],{},[15,956,957],{},"Conformité AI Act."," À partir du ",[15,960,961],{},"2 août 2026",", l'article 50 du règlement européen 2024\u002F1689 s'applique. Si vous utilisez des composants IA — par exemple un standard téléphonique — les clients doivent en être informés. Les fournisseurs qui n'abordent pas ce sujet créent un risque de conformité.",[34,964,965,968],{},[15,966,967],{},"Modèle contractuel."," Résiliable mensuellement ? Engagement minimum ? Frais de mise en place ? Surveillez les effets de verrouillage, surtout après l'expérience Quandoo.",[23,970,972],{"id":971},"questions-fréquentes","Questions fréquentes",[11,974,975,978,979,982],{},[15,976,977],{},"Que deviennent les réservations déjà placées pour janvier 2027 ou après ?","\nQuandoo gardera les données accessibles jusqu'au 31 décembre 2026. Vous devez ",[15,980,981],{},"exporter avant la fermeture"," les réservations dont la date dépasse le cutover et les importer dans votre nouveau système.",[11,984,985,988],{},[15,986,987],{},"Devons-nous payer en double si nous migrons plus tôt ?","\nCela dépend de votre contrat Quandoo. Beaucoup de restaurants choisissent un setup parallèle dès l'été 2026, laissent Quandoo en passif et activent le nouveau fournisseur une fois les données transférées. La plupart des alternatives proposent 30 jours d'essai gratuit, ce qui limite le coût du chevauchement.",[11,990,991,994,995,998,999,1002],{},[15,992,993],{},"Devons-nous prévenir nos clients ?","\nPas obligatoire mais bonne pratique. Un court e-mail — \"À partir du ",[112,996,997],{},"date",", retrouvez-nous sur ",[112,1000,1001],{},"nouvelle plateforme","\" — réduit la confusion et transforme le contact en moment de marque.",[23,1004,1006],{"id":1005},"ce-quil-faut-faire-cette-semaine","Ce qu'il faut faire cette semaine",[228,1008,1009,1015,1021,1027],{},[34,1010,1011,1014],{},[15,1012,1013],{},"Connectez-vous à Quandoo"," et vérifiez quels exports de données sont disponibles.",[34,1016,1017,1020],{},[15,1018,1019],{},"Créez deux rappels calendrier"," : 1er septembre 2026 (lancer la migration) et 25 septembre 2026 (sauvegarde finale).",[34,1022,1023,1026],{},[15,1024,1025],{},"Définissez votre cahier des charges"," pour un système successeur — appuyez-vous sur la checklist ci-dessus.",[34,1028,1029,1032],{},[15,1030,1031],{},"Parlez à deux ou trois fournisseurs"," avant de décider. La migration est ponctuelle ; le contrat vous accompagne pendant des années.",[11,1034,1035,1036,1039,1040,266],{},"Si vous voulez évaluer Tablario : nous avons optimisé notre processus de migration spécifiquement pour Quandoo, OpenTable, resmio, Zenchef, aleno, Synbook et EasyTable — la plupart des restaurants sont ",[15,1037,1038],{},"opérationnels en 24 heures",". Le déroulé est dans le ",[262,1041,1043],{"href":1042},"\u002Fblog\u002Fmigration-quandoo-vers-tablario-en-24-heures","guide de migration Quandoo → Tablario",[268,1045],{},[11,1047,1048],{},[273,1049,1050,1051,1053,1054,281,1056,1058,1059,1061],{},"Sources : ",[112,1052,122],{}," Étude Hostie AI \u002F Reachify, 2024 · ",[112,1055,137],{},[112,1057,114],{}," Sondages Bitkom \u002F Statista, 2024 · ",[112,1060,287],{}," Annonce officielle Quandoo.de, 2026 · Règlement européen 2024\u002F1689 sur l'IA.",{"title":290,"searchDepth":291,"depth":291,"links":1063},[1064,1065,1066,1072,1073,1074],{"id":813,"depth":291,"text":814},{"id":840,"depth":291,"text":841},{"id":880,"depth":291,"text":881,"children":1067},[1068,1069,1070,1071],{"id":884,"depth":298,"text":885},{"id":891,"depth":298,"text":892},{"id":911,"depth":298,"text":912},{"id":921,"depth":298,"text":922},{"id":928,"depth":291,"text":929},{"id":971,"depth":291,"text":972},{"id":1005,"depth":291,"text":1006},"Quandoo prendra sa dernière réservation fin 2026. Ce que la fermeture signifie pour les restaurants en Allemagne, Autriche et Suisse — et les quatre options réalistes sur la table.","fr",{},"\u002Fblog\u002Fquandoo-fermeture-decembre-2026-que-faire-restaurants",{"title":798,"description":1075},"blog\u002Fquandoo-fermeture-decembre-2026-que-faire-restaurants",[316,1082,1083],"migration","systeme-reservation","luGEF7Ahyrvmk5dvfdQLN5lIt2bAdatPHfPJmScTRPY",{"id":1086,"title":1087,"author":6,"body":1088,"date":305,"description":1365,"extension":307,"image":308,"locale":1366,"meta":1367,"navigation":311,"path":1368,"seo":1369,"stem":1370,"tags":1371,"translationKey":319,"__hash__":1374},"blog\u002Fblog\u002Fquandoo-legger-ned-31-desember-2026-hva-restauranter-maa-gjoere-naa.md","Quandoo legger ned 31. desember 2026 — hva restauranter må gjøre nå",{"type":8,"value":1089,"toc":1352},[1090,1097,1100,1104,1107,1120,1127,1131,1134,1153,1160,1167,1171,1175,1178,1182,1199,1203,1209,1213,1216,1220,1223,1259,1263,1273,1279,1293,1297,1323,1334,1336],[11,1091,1092,1093,1096],{},"I flere år har Quandoo vært en av de største reservasjonsplattformene i DACH-regionen. Med den offisielle kunngjøringen om at tjenesten legges ned ",[15,1094,1095],{},"31. desember 2026",", står tusenvis av restauranter overfor et tydelig spørsmål: hva skjer med bestillingene våre 1. januar 2027?",[11,1098,1099],{},"Denne artikkelen oppsummerer hva som er kjent, hva du må gjøre innen når, og de realistiske alternativene som finnes.",[23,1101,1103],{"id":1102},"tidslinjen-to-nøkkeldatoer-ett-tydelig-sluttspill","Tidslinjen: to nøkkeldatoer, ett tydelig sluttspill",[11,1105,1106],{},"Nedleggelsen skjer i to steg:",[31,1108,1109,1115],{},[34,1110,1111,1114],{},[15,1112,1113],{},"30. september 2026"," — siste reservasjon som tas imot via Quandoo. Plattformen slutter å ta imot nye bestillinger denne dagen.",[34,1116,1117,1119],{},[15,1118,1095],{}," — full nedleggelse. Restauranters back office, gestedatabasen og booking-API-et går offline.",[11,1121,1122,1123,1126],{},"Mellom disse to datoene har du et ",[15,1124,1125],{},"tre måneders vindu"," for å avvikle eksisterende reservasjoner, eksportere gestedata og bytte til en annen løsning. Restauranter som mister vinduet mister ikke bare bestillingskanalen, men også gjesteprofilene lagret i Quandoo.",[23,1128,1130],{"id":1129},"hva-skjer-med-gestedataene-dine","Hva skjer med gestedataene dine?",[11,1132,1133],{},"Quandoo er bundet av GDPR. Plattformen må overlevere deg dine egne data i et strukturert, allment brukt, maskinlesbart format — vanligvis som en CSV-eksport. Basert på gjeldende informasjon kan du eksportere:",[31,1135,1136,1142,1147],{},[34,1137,1138,1141],{},[15,1139,1140],{},"Gjesteprofiler"," (navn, e-post, telefon, allergier, notater)",[34,1143,1144],{},[15,1145,1146],{},"Aktive og tidligere reservasjoner",[34,1148,1149,1152],{},[15,1150,1151],{},"Bord- og romkonfigurasjoner",", i den grad du vedlikeholdt dem i Quandoo",[11,1154,1155,1156,1159],{},"Det du ",[15,1157,1158],{},"ikke kan ta med deg",": samlede Quandoo-anmeldelser, plattforminterne anbefalingsscores og den organiske trafikken som Quandoo-oppslag genererte i søkemotorer. Den rekkevidden forsvinner med nedleggelsen.",[11,1161,1162,1163,1166],{},"Vi anbefaler å kjøre eksporten ",[15,1164,1165],{},"før 30. september 2026"," — selv om du ennå ikke har bestemt deg for et etterfølgersystem. CSV-filen kan trygt lagres offline til migreringen skjer.",[23,1168,1170],{"id":1169},"fire-realistiske-alternativer-for-din-restaurant","Fire realistiske alternativer for din restaurant",[97,1172,1174],{"id":1173},"alternativ-1-bytt-til-et-alternativ","Alternativ 1: Bytt til et alternativ",[11,1176,1177],{},"Den opplagte veien: velg et annet reservasjonssystem og migrer dataene over. Aktive i DACH-markedet er blant annet OpenTable, resmio, Zenchef, aleno og Tablario. Vi lister utvalgskriteriene nedenfor.",[97,1179,1181],{"id":1180},"alternativ-2-gå-over-til-kun-telefon","Alternativ 2: Gå over til kun telefon",[11,1183,1184,1185,1187,1188,1191,1192,1194,1195,1198],{},"Høres bakoverlent ut, og det er det. Mindre restauranter som brukte Quandoo passivt bestemmer seg noen ganger for å droppe nettbestilling og stole på telefon og drop-in. Risikoen: ifølge Bitkom\u002FStatista ",[112,1186,114],{},", skjer ",[15,1189,1190],{},"47–55 % av alle restaurantreservasjoner i Tyskland per telefon"," — og en amerikansk studie av Hostie AI \u002F Reachify ",[112,1193,122],{}," viser at restauranter i servicedrift lar ",[15,1196,1197],{},"opptil 43 % av innkommende anrop være ubesvarte",". Å droppe nettkanalen uten å styrke telefonkanalen etterlater inntekter på bordet.",[97,1200,1202],{"id":1201},"alternativ-3-hybrid-nettbestilling-ai-telefonagent","Alternativ 3: Hybrid — nettbestilling + AI-telefonagent",[11,1204,1205,1206,1208],{},"En kombinasjon: et reservasjonssystem med en nett-widget for nettbestillinger pluss en AI-drevet telefonagent som tar imot anrop servicpersonalet ikke kan besvare. Dette dekker begge hovedkanalene (telefon 47 %, nett 23 % via Google Reserve ",[112,1207,137],{},", 12 % direkte nettsted) samtidig.",[97,1210,1212],{"id":1211},"alternativ-4-vent-og-se","Alternativ 4: Vent og se",[11,1214,1215],{},"Ikke anbefalt. Restauranter som ankommer 30. september 2026 uten en plan risikerer et hull i bestillingsflyten i julehøytiden — nøyaktig den høyeste inntektsperioden i året.",[23,1217,1219],{"id":1218},"hva-du-skal-se-etter-når-du-velger-etterfølger","Hva du skal se etter når du velger etterfølger",[11,1221,1222],{},"Før du binder deg, en kort sjekkliste:",[31,1224,1225,1231,1237,1243,1253],{},[34,1226,1227,1230],{},[15,1228,1229],{},"Fokus på DACH-markedet."," Snakker leverandøren tysk (support, kontrakter, opplæring)? Forstår den regionale særheter som SEPA, tysk tipskultur eller østerriksk MVA-oppsett?",[34,1232,1233,1236],{},[15,1234,1235],{},"Migreringstjeneste."," Håndterer leverandøren flyttingen for deg, eller må du sortere CSV-filer selv? Og hvor raskt er du live?",[34,1238,1239,1242],{},[15,1240,1241],{},"Kanalintegrering."," Får du bare en nett-widget, eller er Google Reserve, Instagram, WhatsApp, Facebook og drop-in konsolidert i én kalender?",[34,1244,1245,1248,1249,1252],{},[15,1246,1247],{},"AI Act-overholdelse."," Fra ",[15,1250,1251],{},"2. august 2026"," gjelder artikkel 50 i EU-forordning 2024\u002F1689. Hvis du bruker AI-komponenter — for eksempel til telefonsvaring — må gjester informeres om AI-bruken. Leverandører som ikke tar dette opp skaper en samsvarsrisko.",[34,1254,1255,1258],{},[15,1256,1257],{},"Kontraktsmodell."," Månedlig oppsigelig? Minimumsvarighet? Opprettelsesgebyrer? Se opp for låseeffekter, spesielt etter Quandoo-erfaringen.",[23,1260,1262],{"id":1261},"ofte-stilte-spørsmål","Ofte stilte spørsmål",[11,1264,1265,1268,1269,1272],{},[15,1266,1267],{},"Hva skjer med reservasjoner som allerede er lagt for januar 2027 eller senere?","\nQuandoo vil holde data tilgjengelige til 31. desember 2026. Du bør ",[15,1270,1271],{},"eksportere reservasjoner datert etter overgangen før nedleggelsen"," og importere dem til det nye systemet ditt.",[11,1274,1275,1278],{},[15,1276,1277],{},"Må vi betale dobbelt hvis vi migrerer tidligere?","\nAvhenger av Quandoo-kontrakten din. Mange restauranter velger en parallell oppsett fra sommeren 2026 og utover, lar Quandoo kjøre passivt og bytter den nye leverandøren live når data er overført. De fleste alternativer tilbyr en 30-dagers gratis prøveperiode, som holder overlappingskostnadene minimale.",[11,1280,1281,1284,1285,1288,1289,1292],{},[15,1282,1283],{},"Må vi informere gjestene våre om byttet?","\nIkke lovpålagt, men god praksis. En kort e-post — \"Fra ",[112,1286,1287],{},"dato"," er vi tilgjengelig via ",[112,1290,1291],{},"ny plattform","\" — reduserer forvirring og gjør kontaktpunktet til et merkebyggende øyeblikk.",[23,1294,1296],{"id":1295},"hva-du-skal-gjøre-denne-uken","Hva du skal gjøre denne uken",[228,1298,1299,1305,1311,1317],{},[34,1300,1301,1304],{},[15,1302,1303],{},"Logg inn på Quandoo"," og sjekk hvilke dataeksport som er tilgjengelige i dag.",[34,1306,1307,1310],{},[15,1308,1309],{},"Sett to kalenderpåminnelser",": 1. september 2026 (start migrering) og 25. september 2026 (siste datasikkerhetskopi).",[34,1312,1313,1316],{},[15,1314,1315],{},"Definer kravkatalogen din"," for et etterfølgersystem — bruk sjekklisten ovenfor.",[34,1318,1319,1322],{},[15,1320,1321],{},"Snakk med to eller tre leverandører"," før du bestemmer deg. Migrering er en engangshendelse; kontrakten vil følge deg i årevis.",[11,1324,1325,1326,1329,1330,266],{},"Hvis du vil vurdere Tablario som et alternativ: vi har optimalisert migreringsprosessen vår spesifikt for Quandoo, OpenTable, resmio, Zenchef, aleno, Synbook og EasyTable — de fleste restauranter er ",[15,1327,1328],{},"live innen 24 timer",". Vi beskriver prosessen i ",[262,1331,1333],{"href":1332},"\u002Fblog\u002Fquandoo-to-tablario-migration-in-24-hours","Quandoo → Tablario-migreringsguiden",[268,1335],{},[11,1337,1338],{},[273,1339,1340,1341,1343,1344,281,1346,1348,1349,1351],{},"Kilder: ",[112,1342,122],{}," Hostie AI \u002F Reachify-studie, 2024 · ",[112,1345,137],{},[112,1347,114],{}," Bitkom \u002F Statista-undersøkelser, 2024 · ",[112,1350,287],{}," Quandoo.de offisiell kunngjøring, 2026 · EU AI Act-forordning 2024\u002F1689.",{"title":290,"searchDepth":291,"depth":291,"links":1353},[1354,1355,1356,1362,1363,1364],{"id":1102,"depth":291,"text":1103},{"id":1129,"depth":291,"text":1130},{"id":1169,"depth":291,"text":1170,"children":1357},[1358,1359,1360,1361],{"id":1173,"depth":298,"text":1174},{"id":1180,"depth":298,"text":1181},{"id":1201,"depth":298,"text":1202},{"id":1211,"depth":298,"text":1212},{"id":1218,"depth":291,"text":1219},{"id":1261,"depth":291,"text":1262},{"id":1295,"depth":291,"text":1296},"Quandoo vil ta imot sin siste reservasjon ved utgangen av 2026. Hva nedleggelsen betyr for restauranter i Tyskland, Østerrike og Sveits — og de fire realistiske alternativene som finnes.","nb",{},"\u002Fblog\u002Fquandoo-legger-ned-31-desember-2026-hva-restauranter-maa-gjoere-naa",{"title":1087,"description":1365},"blog\u002Fquandoo-legger-ned-31-desember-2026-hva-restauranter-maa-gjoere-naa",[316,1372,1373],"migrering","reservasjonssystem","unBVy2wtILLXYr9d3fTJ6kFlvisj6qFwiRgcPT8EP4Q",{"id":1376,"title":1377,"author":6,"body":1378,"date":305,"description":1646,"extension":307,"image":308,"locale":1647,"meta":1648,"navigation":311,"path":1649,"seo":1650,"stem":1651,"tags":1652,"translationKey":319,"__hash__":1654},"blog\u002Fblog\u002Fquandoo-lukker-31-december-2026-hvad-restauranter-skal-goere-nu.md","Quandoo lukker 31. december 2026 — hvad restauranter skal gøre nu",{"type":8,"value":1379,"toc":1633},[1380,1387,1390,1394,1397,1409,1416,1420,1423,1442,1449,1455,1459,1463,1466,1470,1487,1491,1497,1501,1504,1508,1511,1543,1547,1557,1563,1576,1580,1606,1616,1618],[11,1381,1382,1383,1386],{},"I årevis har Quandoo været en af de største reservationsplatforme i DACH-regionen. Med den officielle meddelelse om, at tjenesten lukker ",[15,1384,1385],{},"31. december 2026",", står tusindvis af restauranter over for et klart spørgsmål: hvad sker der med vores bookinger 1. januar 2027?",[11,1388,1389],{},"Denne artikel opsummerer, hvad der er kendt, hvad du skal gøre inden hvornår, og de realistiske muligheder på bordet.",[23,1391,1393],{"id":1392},"tidslinjen-to-nøgledatoer-ét-klart-slutpunkt","Tidslinjen: to nøgledatoer, ét klart slutpunkt",[11,1395,1396],{},"Lukningen sker i to trin:",[31,1398,1399,1404],{},[34,1400,1401,1403],{},[15,1402,1113],{}," — sidste reservation accepteret via Quandoo. Platformen stopper med at tage imod nye bookinger denne dag.",[34,1405,1406,1408],{},[15,1407,1385],{}," — fuld lukning. Restaurantens backoffice, gæstedatabasen og booking-API'en går offline.",[11,1410,1411,1412,1415],{},"Mellem de to datoer har du et ",[15,1413,1414],{},"tre-måneders vindue"," til at afvikle eksisterende reservationer, eksportere gæstedata og skifte til en anden løsning. Restauranter, der misser vinduet, mister ikke kun bookingskanalen, men også gæsteprofilerne lagret i Quandoo.",[23,1417,1419],{"id":1418},"hvad-sker-der-med-dine-gæstedata","Hvad sker der med dine gæstedata?",[11,1421,1422],{},"Quandoo er underlagt GDPR. Platformen skal udlevere dig dine egne data i et struktureret, almindeligt anvendt, maskinlæsbart format — typisk som en CSV-eksport. Baseret på nuværende information kan du eksportere:",[31,1424,1425,1431,1436],{},[34,1426,1427,1430],{},[15,1428,1429],{},"Gæsteprofiler"," (navn, e-mail, telefon, allergier, noter)",[34,1432,1433],{},[15,1434,1435],{},"Aktive og tidligere reservationer",[34,1437,1438,1441],{},[15,1439,1440],{},"Bord- og rumkonfigurationer",", i det omfang du vedligeholdt dem i Quandoo",[11,1443,1444,1445,1448],{},"Det, du ",[15,1446,1447],{},"ikke kan tage med dig",": samlede Quandoo-anmeldelser, platforminterne anbefalingsscorer og den organiske trafik, som Quandoo-listinger genererede på søgemaskiner. Den rækkevidde forsvinder med lukningen.",[11,1450,1451,1452,1454],{},"Vi anbefaler at køre eksporten ",[15,1453,1165],{}," — selvom du endnu ikke har besluttet dig for et efterfølgersystem. CSV-filen kan sikkert opbevares offline, indtil migreringen finder sted.",[23,1456,1458],{"id":1457},"fire-realistiske-muligheder-for-din-restaurant","Fire realistiske muligheder for din restaurant",[97,1460,1462],{"id":1461},"mulighed-1-skift-til-et-alternativ","Mulighed 1: Skift til et alternativ",[11,1464,1465],{},"Den oplagte vej: vælg et andet reservationssystem og migrer dataene over. Aktive på DACH-markedet er blandt andet OpenTable, resmio, Zenchef, aleno og Tablario. Vi lister udvælgelseskriterierne nedenfor.",[97,1467,1469],{"id":1468},"mulighed-2-gå-over-til-kun-telefon","Mulighed 2: Gå over til kun telefon",[11,1471,1472,1473,1475,1476,1479,1480,1482,1483,1486],{},"Lyder bagudskuende, og det er det. Mindre restauranter, der brugte Quandoo passivt, beslutter sig nogle gange for at opgive onlinebooking og stole på telefon og walk-ins. Risikoen: ifølge Bitkom\u002FStatista ",[112,1474,114],{},", sker ",[15,1477,1478],{},"47–55 % af alle restaurantreservationer i Tyskland per telefon"," — og en amerikansk undersøgelse af Hostie AI \u002F Reachify ",[112,1481,122],{}," viser, at restauranter i servicedrift lader ",[15,1484,1485],{},"op til 43 % af indgående opkald være ubesvarede",". At droppe onlinekanalen uden at styrke telefonkanalen efterlader omsætning på bordet.",[97,1488,1490],{"id":1489},"mulighed-3-hybrid-onlinebooking-ai-telefonagent","Mulighed 3: Hybrid — onlinebooking + AI-telefonagent",[11,1492,1493,1494,1496],{},"En kombination: et reservationssystem med en web-widget til onlinebookinger plus en AI-drevet telefonagent, der fanger de opkald, servicemedarbejderne ikke kan besvare. Dette adresserer begge hovedkanaler (telefon 47 %, online 23 % via Google Reserve ",[112,1495,137],{},", 12 % direkte hjemmeside) på samme tid.",[97,1498,1500],{"id":1499},"mulighed-4-vent-og-se","Mulighed 4: Vent og se",[11,1502,1503],{},"Ikke anbefalet. Restauranter, der når til 30. september 2026 uden en plan, risikerer et hul i deres bookingsflow i julesæsonen — nøjagtig den højeste omsætningsperiode på året.",[23,1505,1507],{"id":1506},"hvad-du-skal-kigge-efter-når-du-vælger-en-efterfølger","Hvad du skal kigge efter, når du vælger en efterfølger",[11,1509,1510],{},"Før du binder dig, en kort tjekliste:",[31,1512,1513,1518,1524,1530,1537],{},[34,1514,1515,1517],{},[15,1516,1229],{}," Taler udbyderen tysk (support, kontrakter, træning)? Forstår den regionale særheder som SEPA, tysk drikkepengekultur eller østrigsk moms-opbygning?",[34,1519,1520,1523],{},[15,1521,1522],{},"Migrationsservice."," Håndterer udbyderen flytningen for dig, eller skal du selv sortere CSV-filer? Og hvor hurtigt er du live?",[34,1525,1526,1529],{},[15,1527,1528],{},"Kanalintegration."," Får du kun en web-widget, eller er Google Reserve, Instagram, WhatsApp, Facebook og walk-ins konsolideret i én kalender?",[34,1531,1532,1248,1534,1536],{},[15,1533,1247],{},[15,1535,1251],{}," gælder artikel 50 i EU-forordning 2024\u002F1689. Hvis du bruger AI-komponenter — for eksempel til telefonsvaring — skal gæster informeres om AI-brugen. Leverandører, der ikke adresserer dette, skaber en compliance-risiko.",[34,1538,1539,1542],{},[15,1540,1541],{},"Kontraktmodel."," Månedligt opsigelig? Minimumsperiode? Opsætningsgebyrer? Hold øje med lock-in-effekter, især efter Quandoo-oplevelsen.",[23,1544,1546],{"id":1545},"ofte-stillede-spørgsmål","Ofte stillede spørgsmål",[11,1548,1549,1552,1553,1556],{},[15,1550,1551],{},"Hvad sker der med reservationer, der allerede er lagt for januar 2027 eller senere?","\nQuandoo vil holde data tilgængelige indtil 31. december 2026. Du bør ",[15,1554,1555],{},"eksportere reservationer dateret efter overgangen før lukningen"," og importere dem til dit nye system.",[11,1558,1559,1562],{},[15,1560,1561],{},"Skal vi betale dobbelt, hvis vi migrerer tidligere?","\nAfhænger af din Quandoo-kontrakt. Mange restauranter vælger en parallel opsætning fra sommeren 2026 og frem, lader Quandoo køre passivt og skifter den nye udbyder live, når data er overført. De fleste alternativer tilbyder en 30-dages gratis prøveperiode, hvilket holder overlappingsomkostningerne minimale.",[11,1564,1565,1568,1569,1571,1572,1575],{},[15,1566,1567],{},"Skal vi informere vores gæster om skiftet?","\nIkke lovmæssigt krævet, men god praksis. En kort e-mail — \"Fra ",[112,1570,1287],{}," er vi tilgængelige via ",[112,1573,1574],{},"ny platform","\" — reducerer forvirring og gør kontaktpunktet til et brandstyrkende øjeblik.",[23,1577,1579],{"id":1578},"hvad-du-skal-gøre-denne-uge","Hvad du skal gøre denne uge",[228,1581,1582,1588,1594,1600],{},[34,1583,1584,1587],{},[15,1585,1586],{},"Log ind på Quandoo"," og tjek, hvilke dataeksport der er tilgængelige i dag.",[34,1589,1590,1593],{},[15,1591,1592],{},"Sæt to kalenderpåmindelser",": 1. september 2026 (start migration) og 25. september 2026 (sidste databackup).",[34,1595,1596,1599],{},[15,1597,1598],{},"Definer dit kravkatalog"," for et efterfølgersystem — brug tjeklisten ovenfor.",[34,1601,1602,1605],{},[15,1603,1604],{},"Tal med to eller tre udbydere",", før du beslutter dig. Migration er en engangsforestilling; kontrakten vil følge dig i årevis.",[11,1607,1608,1609,1612,1613,266],{},"Hvis du vil vurdere Tablario som en mulighed: vi har optimeret vores migrationsproces specifikt til Quandoo, OpenTable, resmio, Zenchef, aleno, Synbook og EasyTable — de fleste restauranter er ",[15,1610,1611],{},"live inden for 24 timer",". Vi beskriver processen i ",[262,1614,1615],{"href":1332},"Quandoo → Tablario-migrationsguiden",[268,1617],{},[11,1619,1620],{},[273,1621,1340,1622,1624,1625,281,1627,1629,1630,1632],{},[112,1623,122],{}," Hostie AI \u002F Reachify-undersøgelse, 2024 · ",[112,1626,137],{},[112,1628,114],{}," Bitkom \u002F Statista-undersøgelser, 2024 · ",[112,1631,287],{}," Quandoo.de officiel meddelelse, 2026 · EU AI Act-forordning 2024\u002F1689.",{"title":290,"searchDepth":291,"depth":291,"links":1634},[1635,1636,1637,1643,1644,1645],{"id":1392,"depth":291,"text":1393},{"id":1418,"depth":291,"text":1419},{"id":1457,"depth":291,"text":1458,"children":1638},[1639,1640,1641,1642],{"id":1461,"depth":298,"text":1462},{"id":1468,"depth":298,"text":1469},{"id":1489,"depth":298,"text":1490},{"id":1499,"depth":298,"text":1500},{"id":1506,"depth":291,"text":1507},{"id":1545,"depth":291,"text":1546},{"id":1578,"depth":291,"text":1579},"Quandoo vil acceptere sin sidste reservation ved udgangen af 2026. Hvad lukningen betyder for restauranter i Tyskland, Østrig og Schweiz — og de fire realistiske muligheder på bordet.","da",{},"\u002Fblog\u002Fquandoo-lukker-31-december-2026-hvad-restauranter-skal-goere-nu",{"title":1377,"description":1646},"blog\u002Fquandoo-lukker-31-december-2026-hvad-restauranter-skal-goere-nu",[316,1082,1653],"reservationssystem","6zy97XXt_jMszHzgY1NR9sXhfwIPFN1fQwnKXb12HIo",{"id":1656,"title":1657,"author":6,"body":1658,"date":305,"description":1933,"extension":307,"image":308,"locale":1934,"meta":1935,"navigation":311,"path":1936,"seo":1937,"stem":1938,"tags":1939,"translationKey":319,"__hash__":1941},"blog\u002Fblog\u002Fquandoo-schliesst-was-restaurants-jetzt-tun-muessen.md","Quandoo schließt zum 31. Dezember 2026 — was Restaurants jetzt tun müssen",{"type":8,"value":1659,"toc":1920},[1660,1667,1670,1674,1677,1690,1697,1701,1704,1723,1730,1737,1741,1745,1748,1752,1769,1773,1779,1783,1786,1790,1793,1827,1831,1841,1847,1861,1865,1891,1902,1904],[11,1661,1662,1663,1666],{},"Quandoo gehört seit Jahren zu den größten Reservierungsplattformen im DACH-Raum. Mit der offiziellen Ankündigung, den Dienst zum ",[15,1664,1665],{},"31. Dezember 2026"," einzustellen, stehen jetzt tausende Restaurants vor einer klaren Frage: Was passiert ab dem 1. Januar 2027 mit unseren Buchungen?",[11,1668,1669],{},"Dieser Beitrag fasst zusammen, was bekannt ist, was Sie bis wann erledigen müssen und welche realistischen Optionen Sie haben.",[23,1671,1673],{"id":1672},"die-timeline-zwei-stichtage-ein-klares-ende","Die Timeline: zwei Stichtage, ein klares Ende",[11,1675,1676],{},"Die Abschaltung verläuft in zwei Schritten:",[31,1678,1679,1685],{},[34,1680,1681,1684],{},[15,1682,1683],{},"30. September 2026"," — letzte Reservierung über Quandoo. Ab diesem Tag nimmt die Plattform keine neuen Buchungen mehr entgegen.",[34,1686,1687,1689],{},[15,1688,1665],{}," — vollständige Abschaltung. Das Restaurant-Backend, die Gästedatenbank und die Buchungs-API sind nicht mehr erreichbar.",[11,1691,1692,1693,1696],{},"Zwischen beiden Daten haben Sie ein ",[15,1694,1695],{},"Drei-Monats-Fenster",", um bestehende Reservierungen abzuwickeln, Gästedaten zu exportieren und auf eine andere Lösung umzusteigen. Wer das Fenster verstreichen lässt, verliert nicht nur den Buchungskanal, sondern auch die in Quandoo gespeicherten Gästeprofile.",[23,1698,1700],{"id":1699},"was-passiert-mit-ihren-gästedaten","Was passiert mit Ihren Gästedaten?",[11,1702,1703],{},"Quandoo unterliegt der DSGVO. Die Plattform muss Ihnen Ihre eigenen Daten in einem strukturierten, gängigen, maschinenlesbaren Format zur Verfügung stellen — typischerweise als CSV-Export. Konkret können Sie nach aktuellem Kenntnisstand exportieren:",[31,1705,1706,1712,1717],{},[34,1707,1708,1711],{},[15,1709,1710],{},"Gästeprofile"," (Name, E-Mail, Telefonnummer, Allergien, Notizen)",[34,1713,1714],{},[15,1715,1716],{},"Aktive und vergangene Reservierungen",[34,1718,1719,1722],{},[15,1720,1721],{},"Tisch- und Raumkonfigurationen",", soweit Sie diese in Quandoo gepflegt haben",[11,1724,1725,1726,1729],{},"Was Sie ",[15,1727,1728],{},"nicht"," mitnehmen können: aggregierte Quandoo-Bewertungen, plattformeigene Empfehlungs-Scores und der organische Traffic, den Quandoo-Listings auf Suchmaschinen erzeugt haben. Diese Reichweite verschwindet mit der Abschaltung.",[11,1731,1732,1733,1736],{},"Wir empfehlen, den Export ",[15,1734,1735],{},"vor dem 30. September 2026"," durchzuführen — auch dann, wenn Sie sich noch nicht für ein Nachfolgesystem entschieden haben. Die CSV-Datei können Sie sicher offline aufbewahren, bis die Migration ansteht.",[23,1738,1740],{"id":1739},"vier-realistische-optionen-für-ihr-restaurant","Vier realistische Optionen für Ihr Restaurant",[97,1742,1744],{"id":1743},"option-1-wechsel-zu-einer-alternative","Option 1: Wechsel zu einer Alternative",[11,1746,1747],{},"Der naheliegende Pfad: ein anderes Reservierungssystem auswählen und die Daten dorthin migrieren. Im DACH-Markt sind unter anderem OpenTable, resmio, Zenchef, aleno und Tablario aktiv. Worauf zu achten ist, finden Sie weiter unten.",[97,1749,1751],{"id":1750},"option-2-zurück-zu-telefon-only","Option 2: Zurück zu Telefon-only",[11,1753,1754,1755,1757,1758,1761,1762,1764,1765,1768],{},"Klingt rückwärtsgewandt, ist es auch. Trotzdem entscheiden sich kleinere Restaurants, die Quandoo eher passiv genutzt haben, manchmal dafür, ganz auf Telefon und Walk-ins zu setzen. Risiko: laut Bitkom\u002FStatista ",[112,1756,114],{}," laufen ",[15,1759,1760],{},"47–55 % aller Restaurantreservierungen in Deutschland telefonisch"," — und eine US-Studie von Hostie AI \u002F Reachify ",[112,1763,122],{}," zeigt, dass Restaurants im laufenden Service ",[15,1766,1767],{},"bis zu 43 % der eingehenden Anrufe"," unbeantwortet lassen. Wer den Online-Kanal wegfallen lässt, ohne den Telefonkanal zu stärken, verschenkt Umsatz.",[97,1770,1772],{"id":1771},"option-3-hybrid-online-buchungen-ki-telefonie","Option 3: Hybrid — Online-Buchungen + KI-Telefonie",[11,1774,1775,1776,1778],{},"Eine Kombination: ein Reservierungssystem mit Web-Widget für Online-Buchungen plus eine KI-gestützte Telefonannahme, die unbeantwortete Anrufe auffängt. Diese Variante adressiert beide Hauptkanäle (Telefon 47 %, Online 23 % über Google Reserve ",[112,1777,137],{},", 12 % Website direkt) gleichzeitig.",[97,1780,1782],{"id":1781},"option-4-abwarten","Option 4: Abwarten",[11,1784,1785],{},"Nicht empfohlen. Wer am 30. September 2026 noch keinen Plan hat, riskiert über die Weihnachtszeit ein Loch im Buchungsablauf — also genau in der umsatzstärksten Saison.",[23,1787,1789],{"id":1788},"worauf-sie-bei-der-auswahl-eines-nachfolgesystems-achten-sollten","Worauf Sie bei der Auswahl eines Nachfolgesystems achten sollten",[11,1791,1792],{},"Bevor Sie sich festlegen, lohnt eine kurze Checkliste:",[31,1794,1795,1801,1806,1811,1821],{},[34,1796,1797,1800],{},[15,1798,1799],{},"DACH-Marktfokus."," Spricht der Anbieter Deutsch (Support, Vertragsbedingungen, Schulung)? Kennt er regionale Eigenheiten wie SEPA, deutsche Trinkgeldkultur oder das österreichische Mehrwertsteuer-Setup?",[34,1802,1803,1805],{},[15,1804,1522],{}," Macht der Anbieter den Umzug für Sie — oder müssen Sie selbst CSVs sortieren? Und in welchem Zeitraum sind Sie live?",[34,1807,1808,1810],{},[15,1809,1528],{}," Bekommen Sie nur ein Web-Widget oder werden auch Google Reserve, Instagram, WhatsApp, Facebook und Walk-ins in einem Kalender zusammengeführt?",[34,1812,1813,1816,1817,1820],{},[15,1814,1815],{},"AI-Act-Konformität."," Ab dem ",[15,1818,1819],{},"2. August 2026"," gilt Artikel 50 der EU-Verordnung 2024\u002F1689. Wenn Sie KI-Komponenten einsetzen — etwa zur Telefonannahme — müssen Gäste über die KI-Nutzung informiert werden. Anbieter, die dieses Thema bislang nicht adressieren, schaffen Compliance-Risiko.",[34,1822,1823,1826],{},[15,1824,1825],{},"Vertragsmodell."," Monatlich kündbar? Mindestlaufzeit? Setup-Gebühren? Achten Sie auf Lock-in-Effekte, gerade nach der Quandoo-Erfahrung.",[23,1828,1830],{"id":1829},"häufige-fragen","Häufige Fragen",[11,1832,1833,1836,1837,1840],{},[15,1834,1835],{},"Was passiert mit Reservierungen, die schon für Januar 2027 oder später bestehen?","\nQuandoo wird bis zum 31. Dezember 2026 die Daten verfügbar halten. Sie sollten Reservierungen mit Datum nach dem Cutover ",[15,1838,1839],{},"vor der Abschaltung exportieren"," und in Ihr neues System übernehmen.",[11,1842,1843,1846],{},[15,1844,1845],{},"Müssen wir doppelt zahlen, wenn wir früher migrieren?","\nDas hängt von Ihrem Quandoo-Vertrag ab. Viele Restaurants entscheiden sich für ein paralleles Setup ab Sommer 2026, lassen Quandoo passiv weiterlaufen und schalten den neuen Anbieter scharf, sobald die Daten übernommen sind. Die meisten Alternativen bieten 30 Tage kostenlosen Test, sodass die Doppelkosten im Übergang minimal bleiben.",[11,1848,1849,1852,1853,1856,1857,1860],{},[15,1850,1851],{},"Müssen wir unsere Gäste über den Wechsel informieren?","\nPflicht ist es nicht, aber gute Praxis. Eine kurze Mail-Ankündigung — \"Ab dem ",[112,1854,1855],{},"Datum"," erreichen Sie uns über ",[112,1858,1859],{},"neue Plattform","\" — reduziert Verwirrung und nutzt den Kontakt für eine Markenstärkung.",[23,1862,1864],{"id":1863},"was-sie-diese-woche-tun-sollten","Was Sie diese Woche tun sollten",[228,1866,1867,1873,1879,1885],{},[34,1868,1869,1872],{},[15,1870,1871],{},"Loggen Sie sich in Quandoo ein"," und prüfen Sie, welche Datenexporte aktuell verfügbar sind.",[34,1874,1875,1878],{},[15,1876,1877],{},"Setzen Sie zwei Kalendererinnerungen",": 1. September 2026 (Migration starten) und 25. September 2026 (Daten endgültig sichern).",[34,1880,1881,1884],{},[15,1882,1883],{},"Definieren Sie Ihren Pflichtenkatalog"," für ein Nachfolgesystem — orientieren Sie sich an der Checkliste oben.",[34,1886,1887,1890],{},[15,1888,1889],{},"Sprechen Sie mit zwei bis drei Anbietern",", bevor Sie entscheiden. Die Migration ist einmalig, der Vertrag begleitet Sie jahrelang.",[11,1892,1893,1894,1897,1898,266],{},"Wenn Sie sich Tablario als Option ansehen wollen: Wir haben den Migrationsprozess speziell für Quandoo, OpenTable, resmio, Zenchef, aleno, Synbook und EasyTable optimiert — typischerweise sind Restaurants in ",[15,1895,1896],{},"24 Stunden live",". Den Ablauf beschreiben wir im ",[262,1899,1901],{"href":1900},"\u002Fblog\u002Fquandoo-migration-zu-tablario-in-24-stunden","Migrationsleitfaden Quandoo → Tablario",[268,1903],{},[11,1905,1906],{},[273,1907,1908,1909,1911,1912,281,1914,1916,1917,1919],{},"Quellen: ",[112,1910,122],{}," Hostie AI \u002F Reachify Studie, 2024 · ",[112,1913,137],{},[112,1915,114],{}," Bitkom \u002F Statista Umfragen, 2024 · ",[112,1918,287],{}," Quandoo.de Offizielle Ankündigung, 2026 · EU AI Act Verordnung 2024\u002F1689.",{"title":290,"searchDepth":291,"depth":291,"links":1921},[1922,1923,1924,1930,1931,1932],{"id":1672,"depth":291,"text":1673},{"id":1699,"depth":291,"text":1700},{"id":1739,"depth":291,"text":1740,"children":1925},[1926,1927,1928,1929],{"id":1743,"depth":298,"text":1744},{"id":1750,"depth":298,"text":1751},{"id":1771,"depth":298,"text":1772},{"id":1781,"depth":298,"text":1782},{"id":1788,"depth":291,"text":1789},{"id":1829,"depth":291,"text":1830},{"id":1863,"depth":291,"text":1864},"Quandoo nimmt zum Jahresende 2026 die letzte Reservierung an. Was die Abschaltung für Restaurants in Deutschland, Österreich und der Schweiz bedeutet — und welche vier Optionen Sie haben.","de",{},"\u002Fblog\u002Fquandoo-schliesst-was-restaurants-jetzt-tun-muessen",{"title":1657,"description":1933},"blog\u002Fquandoo-schliesst-was-restaurants-jetzt-tun-muessen",[316,1082,1940],"reservierungssystem","kWlFK9fk4lC1FizDikOF11cMHPOEXiBCQWb98701JIo",{"id":1943,"title":1944,"author":6,"body":1945,"date":305,"description":2219,"extension":307,"image":308,"locale":2220,"meta":2221,"navigation":311,"path":2222,"seo":2223,"stem":2224,"tags":2225,"translationKey":319,"__hash__":2227},"blog\u002Fblog\u002Fquandoo-shutting-down-what-restaurants-must-do-now.md","Quandoo shuts down on December 31, 2026 — what restaurants need to do now",{"type":8,"value":1946,"toc":2206},[1947,1954,1957,1961,1964,1977,1984,1988,1991,2010,2017,2024,2028,2032,2035,2039,2055,2059,2065,2069,2072,2076,2079,2115,2119,2129,2135,2148,2152,2178,2188,2190],[11,1948,1949,1950,1953],{},"For years, Quandoo has been one of the largest reservation platforms in the DACH region. With the official announcement that the service will be discontinued on ",[15,1951,1952],{},"December 31, 2026",", thousands of restaurants now face a clear question: what happens to our bookings on January 1, 2027?",[11,1955,1956],{},"This article summarizes what is known, what you need to do by when, and the realistic options on the table.",[23,1958,1960],{"id":1959},"the-timeline-two-key-dates-one-clear-ending","The timeline: two key dates, one clear ending",[11,1962,1963],{},"The shutdown happens in two steps:",[31,1965,1966,1972],{},[34,1967,1968,1971],{},[15,1969,1970],{},"September 30, 2026"," — last reservation accepted via Quandoo. The platform stops taking new bookings on this day.",[34,1973,1974,1976],{},[15,1975,1952],{}," — full shutdown. The restaurant back-office, the guest database and the booking API go offline.",[11,1978,1979,1980,1983],{},"Between those two dates you have a ",[15,1981,1982],{},"three-month window"," to wind down existing reservations, export guest data and switch to another solution. Restaurants that miss the window lose not only the booking channel but also the guest profiles stored in Quandoo.",[23,1985,1987],{"id":1986},"what-happens-to-your-guest-data","What happens to your guest data?",[11,1989,1990],{},"Quandoo is bound by GDPR. The platform must hand you your own data in a structured, common, machine-readable format — typically as a CSV export. Based on current information you can export:",[31,1992,1993,1999,2004],{},[34,1994,1995,1998],{},[15,1996,1997],{},"Guest profiles"," (name, email, phone, allergies, notes)",[34,2000,2001],{},[15,2002,2003],{},"Active and past reservations",[34,2005,2006,2009],{},[15,2007,2008],{},"Table and room configurations",", to the extent you maintained them in Quandoo",[11,2011,2012,2013,2016],{},"What you ",[15,2014,2015],{},"cannot"," take with you: aggregated Quandoo reviews, platform-internal recommendation scores and the organic traffic that Quandoo listings generated on search engines. That reach disappears with the shutdown.",[11,2018,2019,2020,2023],{},"We recommend running the export ",[15,2021,2022],{},"before September 30, 2026"," — even if you have not yet decided on a successor system. The CSV file can be safely stored offline until the migration happens.",[23,2025,2027],{"id":2026},"four-realistic-options-for-your-restaurant","Four realistic options for your restaurant",[97,2029,2031],{"id":2030},"option-1-switch-to-an-alternative","Option 1: Switch to an alternative",[11,2033,2034],{},"The obvious path: pick another reservation system and migrate the data over. Active in the DACH market are OpenTable, resmio, Zenchef, aleno and Tablario, among others. We list selection criteria below.",[97,2036,2038],{"id":2037},"option-2-go-phone-only","Option 2: Go phone-only",[11,2040,2041,2042,115,2044,2047,2048,2050,2051,2054],{},"Sounds backward-looking, and it is. Smaller restaurants that used Quandoo passively sometimes decide to abandon online booking and rely on phone and walk-ins. The risk: according to Bitkom\u002FStatista ",[112,2043,114],{},[15,2045,2046],{},"47–55 % of all restaurant reservations in Germany happen by phone"," — and a US study by Hostie AI \u002F Reachify ",[112,2049,122],{}," shows that during service hours restaurants leave ",[15,2052,2053],{},"up to 43 % of incoming calls unanswered",". Dropping the online channel without strengthening the phone channel leaves revenue on the table.",[97,2056,2058],{"id":2057},"option-3-hybrid-online-booking-ai-phone-agent","Option 3: Hybrid — online booking + AI phone agent",[11,2060,2061,2062,2064],{},"A combination: a reservation system with a web widget for online bookings plus an AI-powered phone agent that catches the calls service staff cannot answer. This addresses both main channels (phone 47 %, online 23 % via Google Reserve ",[112,2063,137],{},", 12 % direct website) at the same time.",[97,2066,2068],{"id":2067},"option-4-wait-and-see","Option 4: Wait and see",[11,2070,2071],{},"Not recommended. Restaurants that arrive at September 30, 2026 without a plan risk a hole in their booking flow over the Christmas season — exactly the highest-revenue period of the year.",[23,2073,2075],{"id":2074},"what-to-look-for-when-picking-a-successor","What to look for when picking a successor",[11,2077,2078],{},"Before you commit, a short checklist:",[31,2080,2081,2087,2093,2099,2109],{},[34,2082,2083,2086],{},[15,2084,2085],{},"DACH market focus."," Does the provider speak German (support, contracts, training)? Does it understand regional specifics like SEPA, German tipping culture or Austrian VAT setups?",[34,2088,2089,2092],{},[15,2090,2091],{},"Migration service."," Does the provider handle the move for you, or do you have to sort CSVs yourself? And how fast are you live?",[34,2094,2095,2098],{},[15,2096,2097],{},"Channel integration."," Do you only get a web widget, or are Google Reserve, Instagram, WhatsApp, Facebook and walk-ins consolidated into a single calendar?",[34,2100,2101,2104,2105,2108],{},[15,2102,2103],{},"AI Act compliance."," From ",[15,2106,2107],{},"August 2, 2026",", Article 50 of EU Regulation 2024\u002F1689 applies. If you use AI components — for instance for phone answering — guests must be informed about the AI use. Vendors who do not address this create a compliance risk.",[34,2110,2111,2114],{},[15,2112,2113],{},"Contract model."," Cancellable monthly? Minimum term? Setup fees? Watch for lock-in effects, especially after the Quandoo experience.",[23,2116,2118],{"id":2117},"frequently-asked-questions","Frequently asked questions",[11,2120,2121,2124,2125,2128],{},[15,2122,2123],{},"What happens to reservations already placed for January 2027 or later?","\nQuandoo will keep data accessible until December 31, 2026. You should ",[15,2126,2127],{},"export reservations dated after the cutover before the shutdown"," and import them into your new system.",[11,2130,2131,2134],{},[15,2132,2133],{},"Do we have to pay double if we migrate earlier?","\nDepends on your Quandoo contract. Many restaurants choose a parallel setup from summer 2026 onward, let Quandoo run passively and switch the new provider live once data has been transferred. Most alternatives offer a 30-day free trial, which keeps overlap costs minimal.",[11,2136,2137,2140,2141,2143,2144,2147],{},[15,2138,2139],{},"Do we need to inform our guests about the switch?","\nNot legally required, but good practice. A short email — \"From ",[112,2142,997],{}," we are reachable via ",[112,2145,2146],{},"new platform","\" — reduces confusion and turns the touchpoint into a brand-strengthening moment.",[23,2149,2151],{"id":2150},"what-to-do-this-week","What to do this week",[228,2153,2154,2160,2166,2172],{},[34,2155,2156,2159],{},[15,2157,2158],{},"Log into Quandoo"," and check which data exports are available today.",[34,2161,2162,2165],{},[15,2163,2164],{},"Set two calendar reminders",": September 1, 2026 (start migration) and September 25, 2026 (final data backup).",[34,2167,2168,2171],{},[15,2169,2170],{},"Define your requirements catalog"," for a successor system — use the checklist above.",[34,2173,2174,2177],{},[15,2175,2176],{},"Talk to two or three providers"," before deciding. Migration is a one-off; the contract will run with you for years.",[11,2179,2180,2181,2184,2185,266],{},"If you want to evaluate Tablario as an option: we have optimized our migration process specifically for Quandoo, OpenTable, resmio, Zenchef, aleno, Synbook and EasyTable — most restaurants are ",[15,2182,2183],{},"live within 24 hours",". We describe the process in the ",[262,2186,2187],{"href":1332},"Quandoo → Tablario migration guide",[268,2189],{},[11,2191,2192],{},[273,2193,2194,2195,2197,2198,281,2200,2202,2203,2205],{},"Sources: ",[112,2196,122],{}," Hostie AI \u002F Reachify study, 2024 · ",[112,2199,137],{},[112,2201,114],{}," Bitkom \u002F Statista surveys, 2024 · ",[112,2204,287],{}," Quandoo.de official announcement, 2026 · EU AI Act Regulation 2024\u002F1689.",{"title":290,"searchDepth":291,"depth":291,"links":2207},[2208,2209,2210,2216,2217,2218],{"id":1959,"depth":291,"text":1960},{"id":1986,"depth":291,"text":1987},{"id":2026,"depth":291,"text":2027,"children":2211},[2212,2213,2214,2215],{"id":2030,"depth":298,"text":2031},{"id":2037,"depth":298,"text":2038},{"id":2057,"depth":298,"text":2058},{"id":2067,"depth":298,"text":2068},{"id":2074,"depth":291,"text":2075},{"id":2117,"depth":291,"text":2118},{"id":2150,"depth":291,"text":2151},"Quandoo will accept its last reservation at the end of 2026. What the shutdown means for restaurants in Germany, Austria and Switzerland — and the four realistic options on the table.","en",{},"\u002Fblog\u002Fquandoo-shutting-down-what-restaurants-must-do-now",{"title":1944,"description":2219},"blog\u002Fquandoo-shutting-down-what-restaurants-must-do-now",[316,1082,2226],"reservation-system","wTWfSsWN2U7QVQMIubsCYwDtErgP3L13jYpLeXQeFhM",{"id":2229,"title":2230,"author":6,"body":2231,"date":305,"description":2499,"extension":307,"image":308,"locale":2500,"meta":2501,"navigation":311,"path":2502,"seo":2503,"stem":2504,"tags":2505,"translationKey":319,"__hash__":2507},"blog\u002Fblog\u002Fquandoo-staenger-31-december-2026-vad-restauranger-behoever-goera-nu.md","Quandoo stänger 31 december 2026 — vad restauranger behöver göra nu",{"type":8,"value":2232,"toc":2486},[2233,2240,2243,2247,2250,2263,2270,2274,2277,2296,2302,2309,2313,2317,2320,2324,2340,2344,2350,2354,2357,2361,2364,2398,2402,2412,2418,2431,2435,2461,2469,2471],[11,2234,2235,2236,2239],{},"I flera år har Quandoo varit en av de största reservationsplattformarna i DACH-regionen. Med det officiella beskedet att tjänsten läggs ner ",[15,2237,2238],{},"31 december 2026",", står tusentals restauranger inför en tydlig fråga: vad händer med våra bokningar 1 januari 2027?",[11,2241,2242],{},"Den här artikeln sammanfattar vad som är känt, vad du behöver göra och när, och de realistiska alternativen som finns.",[23,2244,2246],{"id":2245},"tidslinjen-två-viktiga-datum-ett-tydligt-slut","Tidslinjen: två viktiga datum, ett tydligt slut",[11,2248,2249],{},"Nedläggningen sker i två steg:",[31,2251,2252,2258],{},[34,2253,2254,2257],{},[15,2255,2256],{},"30 september 2026"," — sista bokningen som tas emot via Quandoo. Plattformen slutar ta emot nya bokningar denna dag.",[34,2259,2260,2262],{},[15,2261,2238],{}," — full nedläggning. Restaurangens back office, gästdatabasen och boknings-API:t går offline.",[11,2264,2265,2266,2269],{},"Mellan dessa två datum har du ett ",[15,2267,2268],{},"tremånadersfönster"," för att avveckla befintliga bokningar, exportera gästdata och byta till en annan lösning. Restauranger som missar fönstret förlorar inte bara bokningskanalen utan även gästprofilerna lagrade i Quandoo.",[23,2271,2273],{"id":2272},"vad-händer-med-dina-gästdata","Vad händer med dina gästdata?",[11,2275,2276],{},"Quandoo är bundet av GDPR. Plattformen måste överlämna dina egna data i ett strukturerat, allmänt använt, maskinläsbart format — vanligtvis som en CSV-export. Baserat på aktuell information kan du exportera:",[31,2278,2279,2285,2290],{},[34,2280,2281,2284],{},[15,2282,2283],{},"Gästprofiler"," (namn, e-post, telefon, allergier, anteckningar)",[34,2286,2287],{},[15,2288,2289],{},"Aktiva och tidigare bokningar",[34,2291,2292,2295],{},[15,2293,2294],{},"Bords- och rumskonfigurationer",", i den mån du underhöll dem i Quandoo",[11,2297,1155,2298,2301],{},[15,2299,2300],{},"inte kan ta med dig",": samlade Quandoo-recensioner, plattformsinterna rekommendationsscores och den organiska trafik som Quandoo-listningar genererade i sökmotorer. Den räckvidden försvinner med nedläggningen.",[11,2303,2304,2305,2308],{},"Vi rekommenderar att du kör exporten ",[15,2306,2307],{},"före 30 september 2026"," — även om du ännu inte har bestämt dig för ett efterföljarsystem. CSV-filen kan förvaras säkert offline tills migreringen sker.",[23,2310,2312],{"id":2311},"fyra-realistiska-alternativ-för-din-restaurang","Fyra realistiska alternativ för din restaurang",[97,2314,2316],{"id":2315},"alternativ-1-byt-till-ett-alternativ","Alternativ 1: Byt till ett alternativ",[11,2318,2319],{},"Den självklara vägen: välj ett annat bokningssystem och migrera över data. Aktiva på DACH-marknaden är bland annat OpenTable, resmio, Zenchef, aleno och Tablario. Vi listar urvalskriterierna nedan.",[97,2321,2323],{"id":2322},"alternativ-2-gå-över-till-enbart-telefon","Alternativ 2: Gå över till enbart telefon",[11,2325,2326,2327,1475,2329,2332,2333,2335,2336,2339],{},"Låter bakåtblickande, och det är det. Mindre restauranger som använde Quandoo passivt bestämmer sig ibland för att överge onlinebokning och förlita sig på telefon och drop-in. Risken: enligt Bitkom\u002FStatista ",[112,2328,114],{},[15,2330,2331],{},"47–55 % av alla restaurangbokningar i Tyskland per telefon"," — och en amerikansk studie av Hostie AI \u002F Reachify ",[112,2334,122],{}," visar att restauranger under servicedrift låter ",[15,2337,2338],{},"upp till 43 % av inkommande samtal förbli obesvarade",". Att överge onlinekanalen utan att stärka telefonkanalen lämnar intäkter på bordet.",[97,2341,2343],{"id":2342},"alternativ-3-hybrid-onlinebokning-ai-telefonagent","Alternativ 3: Hybrid — onlinebokning + AI-telefonagent",[11,2345,2346,2347,2349],{},"En kombination: ett bokningssystem med en webbwidget för onlinebokningar plus en AI-driven telefonagent som tar de samtal servicespersonalen inte kan besvara. Detta täcker båda huvudkanalerna (telefon 47 %, online 23 % via Google Reserve ",[112,2348,137],{},", 12 % direkt webbplats) samtidigt.",[97,2351,2353],{"id":2352},"alternativ-4-vänta-och-se","Alternativ 4: Vänta och se",[11,2355,2356],{},"Rekommenderas inte. Restauranger som når 30 september 2026 utan en plan riskerar ett hål i sin bokningsflöde under julperioden — precis den högsta intäktsperioden på året.",[23,2358,2360],{"id":2359},"vad-du-ska-leta-efter-när-du-väljer-en-efterföljare","Vad du ska leta efter när du väljer en efterföljare",[11,2362,2363],{},"Innan du binder dig, en kort checklista:",[31,2365,2366,2372,2378,2383,2393],{},[34,2367,2368,2371],{},[15,2369,2370],{},"Fokus på DACH-marknaden."," Talar leverantören tyska (support, kontrakt, utbildning)? Förstår den regionala särdrag som SEPA, tysk drickskultur eller österrikisk moms-upplägg?",[34,2373,2374,2377],{},[15,2375,2376],{},"Migrationstjänst."," Hanterar leverantören flytten åt dig, eller måste du sortera CSV-filer själv? Och hur snabbt är du live?",[34,2379,2380,2382],{},[15,2381,1528],{}," Får du bara en webbwidget, eller är Google Reserve, Instagram, WhatsApp, Facebook och drop-in konsoliderade i en enda kalender?",[34,2384,2385,2388,2389,2392],{},[15,2386,2387],{},"AI Act-efterlevnad."," Från och med ",[15,2390,2391],{},"2 augusti 2026"," gäller artikel 50 i EU-förordning 2024\u002F1689. Om du använder AI-komponenter — till exempel för telefonsvaring — måste gäster informeras om AI-användningen. Leverantörer som inte tar itu med detta skapar en compliance-risk.",[34,2394,2395,2397],{},[15,2396,1257],{}," Månadsvis uppsägbar? Minimilöptid? Uppläggningsavgifter? Var uppmärksam på lock-in-effekter, särskilt efter Quandoo-upplevelsen.",[23,2399,2401],{"id":2400},"vanliga-frågor","Vanliga frågor",[11,2403,2404,2407,2408,2411],{},[15,2405,2406],{},"Vad händer med bokningar som redan är lagda för januari 2027 eller senare?","\nQuandoo kommer att hålla data tillgängliga till 31 december 2026. Du bör ",[15,2409,2410],{},"exportera bokningar daterade efter övergången före nedläggningen"," och importera dem till ditt nya system.",[11,2413,2414,2417],{},[15,2415,2416],{},"Måste vi betala dubbelt om vi migrerar tidigare?","\nBeror på ditt Quandoo-avtal. Många restauranger väljer en parallell uppsättning från sommaren 2026 och framåt, låter Quandoo köra passivt och byter den nya leverantören live när data har överförts. De flesta alternativ erbjuder en 30-dagars gratis provperiod, vilket håller överlappningskostnaderna minimala.",[11,2419,2420,2423,2424,2427,2428,2430],{},[15,2421,2422],{},"Behöver vi informera våra gäster om bytet?","\nInte juridiskt krävt, men god praxis. Ett kort e-postmeddelande — \"Från och med ",[112,2425,2426],{},"datum"," når du oss via ",[112,2429,1291],{},"\" — minskar förvirring och förvandlar kontaktpunkten till ett varumärkesstärkande ögonblick.",[23,2432,2434],{"id":2433},"vad-du-ska-göra-denna-vecka","Vad du ska göra denna vecka",[228,2436,2437,2443,2449,2455],{},[34,2438,2439,2442],{},[15,2440,2441],{},"Logga in på Quandoo"," och kontrollera vilka dataexporter som är tillgängliga idag.",[34,2444,2445,2448],{},[15,2446,2447],{},"Sätt två kalenderpåminnelser",": 1 september 2026 (starta migrering) och 25 september 2026 (sista datasäkerhetskopian).",[34,2450,2451,2454],{},[15,2452,2453],{},"Definiera ditt kravkatalog"," för ett efterföljarsystem — använd checklistan ovan.",[34,2456,2457,2460],{},[15,2458,2459],{},"Prata med två eller tre leverantörer"," innan du bestämmer dig. Migrering är en engångsföreteelse; kontraktet kommer att följa dig i åratal.",[11,2462,2463,2464,1612,2467,266],{},"Om du vill utvärdera Tablario som ett alternativ: vi har optimerat vår migrationsprocess specifikt för Quandoo, OpenTable, resmio, Zenchef, aleno, Synbook och EasyTable — de flesta restauranger är ",[15,2465,2466],{},"live inom 24 timmar",[262,2468,1615],{"href":1332},[268,2470],{},[11,2472,2473],{},[273,2474,2475,2476,1343,2478,281,2480,2482,2483,2485],{},"Källor: ",[112,2477,122],{},[112,2479,137],{},[112,2481,114],{}," Bitkom \u002F Statista-undersökningar, 2024 · ",[112,2484,287],{}," Quandoo.de officiellt meddelande, 2026 · EU AI Act-förordning 2024\u002F1689.",{"title":290,"searchDepth":291,"depth":291,"links":2487},[2488,2489,2490,2496,2497,2498],{"id":2245,"depth":291,"text":2246},{"id":2272,"depth":291,"text":2273},{"id":2311,"depth":291,"text":2312,"children":2491},[2492,2493,2494,2495],{"id":2315,"depth":298,"text":2316},{"id":2322,"depth":298,"text":2323},{"id":2342,"depth":298,"text":2343},{"id":2352,"depth":298,"text":2353},{"id":2359,"depth":291,"text":2360},{"id":2400,"depth":291,"text":2401},{"id":2433,"depth":291,"text":2434},"Quandoo kommer att ta emot sin sista bokning i slutet av 2026. Vad nedläggningen innebär för restauranger i Tyskland, Österrike och Schweiz — och de fyra realistiska alternativen som finns.","sv",{},"\u002Fblog\u002Fquandoo-staenger-31-december-2026-vad-restauranger-behoever-goera-nu",{"title":2230,"description":2499},"blog\u002Fquandoo-staenger-31-december-2026-vad-restauranger-behoever-goera-nu",[316,1082,2506],"bokningssystem","zQObaVB1mhywFQoqlEnP-KffvliU3oDjA5Z5K71fi74",{"id":2509,"title":2510,"author":6,"body":2511,"date":305,"description":2785,"extension":307,"image":308,"locale":2786,"meta":2787,"navigation":311,"path":2788,"seo":2789,"stem":2790,"tags":2791,"translationKey":319,"__hash__":2794},"blog\u002Fblog\u002Fquandoo-stopt-31-december-2026-wat-restaurants-nu-moeten-doen.md","Quandoo stopt op 31 december 2026 — wat restaurants nu moeten doen",{"type":8,"value":2512,"toc":2772},[2513,2519,2522,2526,2529,2541,2548,2552,2555,2574,2581,2588,2592,2596,2599,2603,2620,2624,2630,2634,2637,2641,2644,2680,2684,2694,2700,2713,2717,2743,2754,2756],[11,2514,2515,2516,2518],{},"Quandoo is al jaren een van de grootste reserveringsplatforms in de DACH-regio. Met de officiële aankondiging dat de dienst op ",[15,2517,2238],{}," wordt stopgezet, staan duizenden restaurants nu voor één duidelijke vraag: wat gebeurt er vanaf 1 januari 2027 met onze boekingen?",[11,2520,2521],{},"Dit artikel vat samen wat bekend is, wat u tegen wanneer moet regelen en welke realistische opties er zijn.",[23,2523,2525],{"id":2524},"de-timeline-twee-deadlines-één-duidelijk-einde","De timeline: twee deadlines, één duidelijk einde",[11,2527,2528],{},"De afsluiting verloopt in twee stappen:",[31,2530,2531,2536],{},[34,2532,2533,2535],{},[15,2534,2256],{}," — laatste reservering via Quandoo. Vanaf die dag accepteert het platform geen nieuwe boekingen meer.",[34,2537,2538,2540],{},[15,2539,2238],{}," — volledige stopzetting. Het restaurant-backoffice, de gastendatabank en de boeking-API gaan offline.",[11,2542,2543,2544,2547],{},"Tussen beide data heeft u een ",[15,2545,2546],{},"drie maanden venster"," om bestaande reserveringen af te wikkelen, gastendata te exporteren en over te stappen op een andere oplossing. Wie het venster mist, verliest niet alleen het boekingskanaal maar ook de in Quandoo opgeslagen gastenprofielen.",[23,2549,2551],{"id":2550},"wat-gebeurt-er-met-uw-gastendata","Wat gebeurt er met uw gastendata?",[11,2553,2554],{},"Quandoo valt onder de AVG. Het platform moet u uw eigen data in een gestructureerd, gangbaar en machineleesbaar formaat leveren — typisch als CSV-export. Concreet kunt u exporteren:",[31,2556,2557,2563,2568],{},[34,2558,2559,2562],{},[15,2560,2561],{},"Gastenprofielen"," (naam, e-mail, telefoonnummer, allergieën, notities)",[34,2564,2565],{},[15,2566,2567],{},"Actieve en eerdere reserveringen",[34,2569,2570,2573],{},[15,2571,2572],{},"Tafel- en zaalconfiguraties",", voor zover u die in Quandoo onderhield",[11,2575,2576,2577,2580],{},"Wat u ",[15,2578,2579],{},"niet"," kunt meenemen: geaggregeerde Quandoo-reviews, platform-eigen aanbevelingsscores en het organische verkeer dat Quandoo-listings via zoekmachines genereerden. Dat bereik verdwijnt met de sluiting.",[11,2582,2583,2584,2587],{},"Wij raden aan de export ",[15,2585,2586],{},"vóór 30 september 2026"," te draaien — ook als u nog niet voor een opvolger heeft gekozen. Het CSV-bestand kan tot de migratie veilig offline worden bewaard.",[23,2589,2591],{"id":2590},"vier-realistische-opties-voor-uw-restaurant","Vier realistische opties voor uw restaurant",[97,2593,2595],{"id":2594},"optie-1-overstappen-naar-een-alternatief","Optie 1: overstappen naar een alternatief",[11,2597,2598],{},"Het voor de hand liggende pad: een ander reserveringssysteem kiezen en de data ernaartoe migreren. Op de DACH-markt zijn onder andere OpenTable, resmio, Zenchef, aleno en Tablario actief. Selectiecriteria volgen hieronder.",[97,2600,2602],{"id":2601},"optie-2-terug-naar-telefoon-only","Optie 2: terug naar telefoon-only",[11,2604,2605,2606,2608,2609,2612,2613,2615,2616,2619],{},"Klinkt achterhaald, en dat is het ook. Toch kiezen kleinere restaurants die Quandoo eerder passief gebruikten daar soms voor. Het risico: volgens Bitkom\u002FStatista ",[112,2607,114],{}," gaan ",[15,2610,2611],{},"47–55 % van alle restaurantreserveringen in Duitsland telefonisch"," — en een Amerikaanse studie van Hostie AI \u002F Reachify ",[112,2614,122],{}," toont dat tijdens service ",[15,2617,2618],{},"tot 43 % van inkomende oproepen onbeantwoord blijven",". Het online-kanaal laten vallen zonder telefoon te versterken laat omzet liggen.",[97,2621,2623],{"id":2622},"optie-3-hybride-online-boeken-ai-telefoon","Optie 3: hybride — online boeken + AI-telefoon",[11,2625,2626,2627,2629],{},"Een combinatie: een reserveringssysteem met webwidget voor online boekingen plus een AI-gestuurde telefoonbeantwoording die gemiste oproepen opvangt. Dit dekt de twee hoofdkanalen (telefoon 47 %, online 23 % via Google Reserve ",[112,2628,137],{},", 12 % directe website) tegelijk.",[97,2631,2633],{"id":2632},"optie-4-afwachten","Optie 4: afwachten",[11,2635,2636],{},"Niet aanbevolen. Wie 30 september 2026 zonder plan bereikt, riskeert een gat in het boekingsproces tijdens de kerstperiode — precies het meest omzetsterke seizoen.",[23,2638,2640],{"id":2639},"selectiecriteria-voor-een-opvolgsysteem","Selectiecriteria voor een opvolgsysteem",[11,2642,2643],{},"Een korte checklist voor u zich vastlegt:",[31,2645,2646,2652,2658,2664,2674],{},[34,2647,2648,2651],{},[15,2649,2650],{},"DACH-marktfocus."," Spreekt de aanbieder Duits (support, contracten, training)? Kent hij regionale eigenheden?",[34,2653,2654,2657],{},[15,2655,2656],{},"Migratieservice."," Doet de aanbieder de overstap voor u — of moet u zelf CSV's sorteren? En binnen welke termijn bent u live?",[34,2659,2660,2663],{},[15,2661,2662],{},"Kanaalintegratie."," Krijgt u alleen een webwidget of worden Google Reserve, Instagram, WhatsApp, Facebook en walk-ins in één agenda samengebracht?",[34,2665,2666,2669,2670,2673],{},[15,2667,2668],{},"AI Act-conformiteit."," Vanaf ",[15,2671,2672],{},"2 augustus 2026"," geldt artikel 50 van EU-verordening 2024\u002F1689. Bij gebruik van AI-componenten — bijvoorbeeld voor telefoon — moeten gasten daarover geïnformeerd worden.",[34,2675,2676,2679],{},[15,2677,2678],{},"Contractmodel."," Maandelijks opzegbaar? Minimumlooptijd? Setupkosten? Let op lock-in, zeker na de Quandoo-ervaring.",[23,2681,2683],{"id":2682},"veelgestelde-vragen","Veelgestelde vragen",[11,2685,2686,2689,2690,2693],{},[15,2687,2688],{},"Wat gebeurt met reserveringen die al voor januari 2027 of later staan?","\nQuandoo houdt de data tot 31 december 2026 beschikbaar. Reserveringen met datum na de cutover moet u ",[15,2691,2692],{},"vóór de sluiting exporteren"," en in het nieuwe systeem importeren.",[11,2695,2696,2699],{},[15,2697,2698],{},"Moeten we dubbel betalen als we eerder migreren?","\nHangt af van uw Quandoo-contract. Veel restaurants kiezen vanaf zomer 2026 voor een parallelle setup, laten Quandoo passief draaien en zetten de nieuwe aanbieder live zodra de data is overgenomen. De meeste alternatieven bieden 30 dagen gratis proef, dus de overlap is beperkt.",[11,2701,2702,2705,2706,2708,2709,2712],{},[15,2703,2704],{},"Moeten we onze gasten informeren?","\nNiet verplicht, wel goed gebruik. Een korte e-mail — \"Vanaf ",[112,2707,2426],{}," bereikt u ons via ",[112,2710,2711],{},"nieuw platform","\" — beperkt verwarring.",[23,2714,2716],{"id":2715},"wat-u-deze-week-kunt-doen","Wat u deze week kunt doen",[228,2718,2719,2725,2731,2737],{},[34,2720,2721,2724],{},[15,2722,2723],{},"Log in op Quandoo"," en controleer welke data-exports beschikbaar zijn.",[34,2726,2727,2730],{},[15,2728,2729],{},"Zet twee agenda-herinneringen",": 1 september 2026 (migratie starten) en 25 september 2026 (data definitief veiligstellen).",[34,2732,2733,2736],{},[15,2734,2735],{},"Definieer uw eisenpakket"," voor een opvolgsysteem.",[34,2738,2739,2742],{},[15,2740,2741],{},"Spreek met twee à drie aanbieders"," voor u beslist.",[11,2744,2745,2746,2749,2750,266],{},"Wil u Tablario evalueren? Wij hebben het migratieproces specifiek geoptimaliseerd voor Quandoo, OpenTable, resmio, Zenchef, aleno, Synbook en EasyTable — restaurants zijn doorgaans ",[15,2747,2748],{},"binnen 24 uur live",". De gang van zaken staat in onze ",[262,2751,2753],{"href":2752},"\u002Fblog\u002Fvan-quandoo-naar-tablario-in-24-uur","migratiegids Quandoo → Tablario",[268,2755],{},[11,2757,2758],{},[273,2759,2760,2761,2763,2764,281,2766,2768,2769,2771],{},"Bronnen: ",[112,2762,122],{}," Hostie AI \u002F Reachify studie, 2024 · ",[112,2765,137],{},[112,2767,114],{}," Bitkom \u002F Statista enquêtes, 2024 · ",[112,2770,287],{}," Officiële Quandoo.de aankondiging, 2026 · EU AI Act verordening 2024\u002F1689.",{"title":290,"searchDepth":291,"depth":291,"links":2773},[2774,2775,2776,2782,2783,2784],{"id":2524,"depth":291,"text":2525},{"id":2550,"depth":291,"text":2551},{"id":2590,"depth":291,"text":2591,"children":2777},[2778,2779,2780,2781],{"id":2594,"depth":298,"text":2595},{"id":2601,"depth":298,"text":2602},{"id":2622,"depth":298,"text":2623},{"id":2632,"depth":298,"text":2633},{"id":2639,"depth":291,"text":2640},{"id":2682,"depth":291,"text":2683},{"id":2715,"depth":291,"text":2716},"Quandoo neemt eind 2026 zijn laatste reservering aan. Wat de sluiting betekent voor restaurants in Duitsland, Oostenrijk en Zwitserland — en de vier realistische opties.","nl",{},"\u002Fblog\u002Fquandoo-stopt-31-december-2026-wat-restaurants-nu-moeten-doen",{"title":2510,"description":2785},"blog\u002Fquandoo-stopt-31-december-2026-wat-restaurants-nu-moeten-doen",[316,2792,2793],"migratie","reserveringssysteem","mcYS1wH-CYjS2yANrCysyNX8T_Ot2401zG6cChMrCtE",{"id":2796,"title":2797,"author":6,"body":2798,"date":305,"description":3074,"extension":307,"image":308,"locale":3075,"meta":3076,"navigation":311,"path":3077,"seo":3078,"stem":3079,"tags":3080,"translationKey":319,"__hash__":3083},"blog\u002Fblog\u002Fquandoo-sulkee-31-joulukuuta-2026-mita-ravintoloiden-taytyy-tehda-nyt.md","Quandoo sulkee 31. joulukuuta 2026 — mitä ravintoloiden täytyy tehdä nyt",{"type":8,"value":2799,"toc":3061},[2800,2807,2810,2814,2817,2830,2837,2841,2844,2863,2870,2877,2881,2885,2888,2892,2909,2913,2919,2923,2926,2930,2933,2969,2973,2983,2989,3003,3007,3033,3043,3045],[11,2801,2802,2803,2806],{},"Vuosia Quandoo on ollut yksi suurimmista varausalustoista DACH-alueella. Virallisen ilmoituksen myötä, että palvelu lopetetaan ",[15,2804,2805],{},"31. joulukuuta 2026",", tuhannet ravintolat kohtaavat nyt selkeän kysymyksen: mitä varauksillemme tapahtuu 1. tammikuuta 2027?",[11,2808,2809],{},"Tämä artikkeli tiivistää, mitä tiedetään, mitä sinun on tehtävä ja milloin, sekä realistiset vaihtoehdot, jotka ovat pöydällä.",[23,2811,2813],{"id":2812},"aikajana-kaksi-avainpäivämäärää-yksi-selkeä-loppu","Aikajana: kaksi avainpäivämäärää, yksi selkeä loppu",[11,2815,2816],{},"Sulkeminen tapahtuu kahdessa vaiheessa:",[31,2818,2819,2825],{},[34,2820,2821,2824],{},[15,2822,2823],{},"30. syyskuuta 2026"," — viimeinen Quandoon kautta vastaanotettu varaus. Alusta lopettaa uusien varausten vastaanottamisen tänä päivänä.",[34,2826,2827,2829],{},[15,2828,2805],{}," — täysi sulkeminen. Ravintolan back office, asiakastietokanta ja varaus-API menevät offline-tilaan.",[11,2831,2832,2833,2836],{},"Näiden kahden päivämäärän välillä sinulla on ",[15,2834,2835],{},"kolmen kuukauden ikkuna"," olemassa olevien varausten purkamiseen, asiakastietojen viemiseen ja toiseen ratkaisuun siirtymiseen. Ravintolat, jotka missaavat ikkunan, menettävät paitsi varauskanavan myös Quandoossa säilytetyt asiakasprofiilit.",[23,2838,2840],{"id":2839},"mitä-asiakastiedoillesi-tapahtuu","Mitä asiakastiedoillesi tapahtuu?",[11,2842,2843],{},"Quandoo on sidottu GDPR:ään. Alustan on luovutettava sinulle omat tietosi jäsennetyssä, yleisessä, koneluettavassa muodossa — tyypillisesti CSV-vientinä. Nykyisen tiedon perusteella voit viedä:",[31,2845,2846,2852,2857],{},[34,2847,2848,2851],{},[15,2849,2850],{},"Asiakasprofiilit"," (nimi, sähköposti, puhelin, allergiat, muistiinpanot)",[34,2853,2854],{},[15,2855,2856],{},"Aktiiviset ja menneet varaukset",[34,2858,2859,2862],{},[15,2860,2861],{},"Pöytä- ja tilakonfiguraatiot",", siinä määrin kuin ylläpidit niitä Quandoossa",[11,2864,2865,2866,2869],{},"Mitä ",[15,2867,2868],{},"et voi ottaa mukaasi",": kootut Quandoo-arvostelut, alustan sisäiset suositusarvot ja orgaaninen liikenne, jonka Quandoo-listaukset generoivat hakukoneissa. Tämä näkyvyys katoaa sulkemisen myötä.",[11,2871,2872,2873,2876],{},"Suosittelemme viennin suorittamista ",[15,2874,2875],{},"ennen 30. syyskuuta 2026"," — vaikka et olisi vielä päättänyt seuraajajärjestelmästä. CSV-tiedostoa voidaan säilyttää turvallisesti offline-tilassa kunnes migraatio tapahtuu.",[23,2878,2880],{"id":2879},"neljä-realistista-vaihtoehtoa-ravintolallesi","Neljä realistista vaihtoehtoa ravintolallesi",[97,2882,2884],{"id":2883},"vaihtoehto-1-vaihda-vaihtoehtoon","Vaihtoehto 1: Vaihda vaihtoehtoon",[11,2886,2887],{},"Itsestään selvä polku: valitse toinen varausjärjestelmä ja migroi tiedot siihen. DACH-markkinalla toimivat muun muassa OpenTable, resmio, Zenchef, aleno ja Tablario. Listaamme valintakriteerit alla.",[97,2889,2891],{"id":2890},"vaihtoehto-2-siirry-pelkkään-puhelinvaraukseen","Vaihtoehto 2: Siirry pelkkään puhelinvaraukseen",[11,2893,2894,2895,2897,2898,2901,2902,2904,2905,2908],{},"Kuulostaa taaksepäin katsovalta, ja sitä se on. Pienemmät ravintolat, jotka käyttivät Quandoota passiivisesti, päättävät joskus luopua nettivarauksesta ja luottaa puhelin- ja kävelyvarauksiin. Riski: Bitkomin\u002FStatistan ",[112,2896,114],{}," mukaan ",[15,2899,2900],{},"47–55 % kaikista Saksan ravintolavaruksista tapahtuu puhelimitse"," — ja Hostie AI:n \u002F Reachifyn ",[112,2903,122],{}," yhdysvaltalainen tutkimus osoittaa, että ravintolat jättävät palveluaikoina ",[15,2906,2907],{},"jopa 43 % saapuvista puheluista vastaamatta",". Nettikanavan lopettaminen ilman puhelinkanavan vahvistamista jättää tuloja pöydälle.",[97,2910,2912],{"id":2911},"vaihtoehto-3-hybridi-nettivaraus-tekoälypuhelinagentti","Vaihtoehto 3: Hybridi — nettivaraus + tekoälypuhelinagentti",[11,2914,2915,2916,2918],{},"Yhdistelmä: varausjärjestelmä, jossa on verkkovimpain nettivaruksille, plus tekoälyllä toimiva puhelinagentti, joka ottaa vastaan puhelut, joihin palveluhenkilökunta ei voi vastata. Tämä kattaa molemmat pääkanavat (puhelin 47 %, netti 23 % Google Reserven ",[112,2917,137],{}," kautta, 12 % suora verkkosivusto) samanaikaisesti.",[97,2920,2922],{"id":2921},"vaihtoehto-4-odota-ja-katso","Vaihtoehto 4: Odota ja katso",[11,2924,2925],{},"Ei suositella. Ravintolat, jotka saapuvat 30. syyskuuta 2026 ilman suunnitelmaa, riskoivat aukon varausvirrassaan joulukauden aikana — tarkalleen vuoden korkeimman tulokauden.",[23,2927,2929],{"id":2928},"mitä-etsiä-seuraajaa-valitessa","Mitä etsiä seuraajaa valitessa",[11,2931,2932],{},"Ennen kuin sitoudut, lyhyt tarkistuslista:",[31,2934,2935,2941,2947,2953,2963],{},[34,2936,2937,2940],{},[15,2938,2939],{},"DACH-markkinan painopiste."," Puhuuko tarjoaja saksaa (tuki, sopimukset, koulutus)? Ymmärtääkö se alueellisia erityispiirteitä kuten SEPA, saksalainen tippikulttuuri tai itävaltalainen ALV-rakenne?",[34,2942,2943,2946],{},[15,2944,2945],{},"Migraatiopalvelu."," Hoitaako tarjoaja siirron puolestasi, vai joudutko järjestelemään CSV-tiedostoja itse? Ja kuinka nopeasti olet live-tilassa?",[34,2948,2949,2952],{},[15,2950,2951],{},"Kanavaintegraatio."," Saatko vain verkkovimpaimen, vai ovatko Google Reserve, Instagram, WhatsApp, Facebook ja kävelyvaraukset yhdistetty yhteen kalenteriin?",[34,2954,2955,2958,2959,2962],{},[15,2956,2957],{},"AI Act -vaatimustenmukaisuus."," ",[15,2960,2961],{},"2. elokuuta 2026"," alkaen EU-asetuksen 2024\u002F1689 artikla 50 astuu voimaan. Jos käytät tekoälykomponentteja — esimerkiksi puhelunvastaukseen — asiakkaiden on tiedotettava tekoälyn käytöstä. Toimittajat, jotka eivät ota tätä huomioon, luovat vaatimustenmukaisuusriskin.",[34,2964,2965,2968],{},[15,2966,2967],{},"Sopimusmalli."," Kuukausittain irtisanottavissa? Vähimmäiskesto? Allekirjoitusmaksut? Varo lukkiutumisvaikutuksia, erityisesti Quandoo-kokemuksen jälkeen.",[23,2970,2972],{"id":2971},"usein-kysytyt-kysymykset","Usein kysytyt kysymykset",[11,2974,2975,2978,2979,2982],{},[15,2976,2977],{},"Mitä tapahtuu varauksille, jotka on jo tehty tammikuulle 2027 tai myöhemmäksi?","\nQuandoo pitää tiedot saatavilla 31. joulukuuta 2026 asti. Sinun tulisi ",[15,2980,2981],{},"viedä siirtymäpäivän jälkeiset varaukset ennen sulkemista"," ja tuoda ne uuteen järjestelmääsi.",[11,2984,2985,2988],{},[15,2986,2987],{},"Joudummeko maksamaan kaksinkertaisesti, jos migroimme aikaisemmin?","\nRiippuu Quandoo-sopimuksestasi. Monet ravintolat valitsevat rinnakkaisen asennuksen kesästä 2026 alkaen, antavat Quandoon toimia passiivisesti ja vaihtavat uuden tarjoajan live-tilaan, kun tiedot on siirretty. Useimmat vaihtoehdot tarjoavat 30 päivän ilmaisen kokeilujakson, mikä pitää päällekkäiskustannukset minimaalisina.",[11,2990,2991,2994,2995,2998,2999,3002],{},[15,2992,2993],{},"Täytyykö meidän tiedottaa asiakkaillemme vaihdosta?","\nEi lain vaatima, mutta hyvä käytäntö. Lyhyt sähköposti — \"",[112,2996,2997],{},"Päivämäärästä"," lähtien tavoitatte meidät ",[112,3000,3001],{},"uuden alustan"," kautta\" — vähentää sekaannusta ja muuttaa kontaktipisteen brändinvahvistavaksi hetkeksi.",[23,3004,3006],{"id":3005},"mitä-tehdä-tällä-viikolla","Mitä tehdä tällä viikolla",[228,3008,3009,3015,3021,3027],{},[34,3010,3011,3014],{},[15,3012,3013],{},"Kirjaudu Quandoohon"," ja tarkista, mitkä tietovientivaihtoehdot ovat saatavilla tänään.",[34,3016,3017,3020],{},[15,3018,3019],{},"Aseta kaksi kalenterimuistutusta",": 1. syyskuuta 2026 (aloita migraatio) ja 25. syyskuuta 2026 (viimeinen tietovarmuuskopiointi).",[34,3022,3023,3026],{},[15,3024,3025],{},"Määritä vaatimuskatalogisi"," seuraajajärjestelmälle — käytä yllä olevaa tarkistuslistaa.",[34,3028,3029,3032],{},[15,3030,3031],{},"Keskustele kahden tai kolmen tarjoajan kanssa"," ennen päätöksentekoa. Migraatio on kertaluonteinen; sopimus seuraa sinua vuosia.",[11,3034,3035,3036,3039,3040,266],{},"Jos haluat arvioida Tablarion vaihtoehtona: olemme optimoineet migraatioprosessimme erityisesti Quandoosta, OpenTablesta, resmiosta, Zenchefistä, alenosta, Synbookista ja EasyTablesta — useimmat ravintolat ovat ",[15,3037,3038],{},"live-tilassa 24 tunnin sisällä",". Kuvaamme prosessin ",[262,3041,3042],{"href":1332},"Quandoo → Tablario -migraatiooppaassa",[268,3044],{},[11,3046,3047],{},[273,3048,3049,3050,3052,3053,281,3055,3057,3058,3060],{},"Lähteet: ",[112,3051,122],{}," Hostie AI \u002F Reachify -tutkimus, 2024 · ",[112,3054,137],{},[112,3056,114],{}," Bitkom \u002F Statista -tutkimukset, 2024 · ",[112,3059,287],{}," Quandoo.de virallinen ilmoitus, 2026 · EU AI Act -asetus 2024\u002F1689.",{"title":290,"searchDepth":291,"depth":291,"links":3062},[3063,3064,3065,3071,3072,3073],{"id":2812,"depth":291,"text":2813},{"id":2839,"depth":291,"text":2840},{"id":2879,"depth":291,"text":2880,"children":3066},[3067,3068,3069,3070],{"id":2883,"depth":298,"text":2884},{"id":2890,"depth":298,"text":2891},{"id":2911,"depth":298,"text":2912},{"id":2921,"depth":298,"text":2922},{"id":2928,"depth":291,"text":2929},{"id":2971,"depth":291,"text":2972},{"id":3005,"depth":291,"text":3006},"Quandoo ottaa vastaan viimeisen varauksensa vuoden 2026 lopussa. Mitä sulkeminen tarkoittaa Saksan, Itävallan ja Sveitsin ravintoloille — ja neljä realistista vaihtoehtoa pöydällä.","fi",{},"\u002Fblog\u002Fquandoo-sulkee-31-joulukuuta-2026-mita-ravintoloiden-taytyy-tehda-nyt",{"title":2797,"description":3074},"blog\u002Fquandoo-sulkee-31-joulukuuta-2026-mita-ravintoloiden-taytyy-tehda-nyt",[316,3081,3082],"migraatio","varausjärjestelmä","tCNMZ8mubZmleBVO0N_8DENIFXPH3JJGZS4iILkc9iw",{"id":3085,"title":3086,"author":6,"body":3087,"date":305,"description":3364,"extension":307,"image":308,"locale":3365,"meta":3366,"navigation":311,"path":3367,"seo":3368,"stem":3369,"tags":3370,"translationKey":319,"__hash__":3373},"blog\u002Fblog\u002Fto-quandoo-kleinei-31-dekembriou-2026-ti-prepei-na-kanoun-ta-estiatoria-tora.md","Το Quandoo κλείνει 31 Δεκεμβρίου 2026 — τι πρέπει να κάνουν τα εστιατόρια τώρα",{"type":8,"value":3088,"toc":3351},[3089,3096,3099,3103,3106,3120,3127,3131,3134,3153,3160,3167,3171,3175,3178,3182,3199,3203,3209,3213,3216,3220,3223,3259,3263,3273,3279,3293,3297,3323,3333,3335],[11,3090,3091,3092,3095],{},"Εδώ και χρόνια, το Quandoo είναι μία από τις μεγαλύτερες πλατφόρμες κρατήσεων στην περιοχή DACH. Με την επίσημη ανακοίνωση ότι η υπηρεσία θα διακοπεί ",[15,3093,3094],{},"στις 31 Δεκεμβρίου 2026",", χιλιάδες εστιατόρια αντιμετωπίζουν πλέον ένα σαφές ερώτημα: τι θα συμβεί στις κρατήσεις μας την 1η Ιανουαρίου 2027;",[11,3097,3098],{},"Αυτό το άρθρο συνοψίζει τι είναι γνωστό, τι πρέπει να κάνετε και μέχρι πότε, καθώς και τις ρεαλιστικές επιλογές που υπάρχουν.",[23,3100,3102],{"id":3101},"το-χρονοδιάγραμμα-δύο-βασικές-ημερομηνίες-ένα-σαφές-τέλος","Το χρονοδιάγραμμα: δύο βασικές ημερομηνίες, ένα σαφές τέλος",[11,3104,3105],{},"Το κλείσιμο γίνεται σε δύο βήματα:",[31,3107,3108,3114],{},[34,3109,3110,3113],{},[15,3111,3112],{},"30 Σεπτεμβρίου 2026"," — τελευταία κράτηση που γίνεται αποδεκτή μέσω Quandoo. Η πλατφόρμα σταματά να δέχεται νέες κρατήσεις αυτήν την ημέρα.",[34,3115,3116,3119],{},[15,3117,3118],{},"31 Δεκεμβρίου 2026"," — πλήρες κλείσιμο. Το back office του εστιατορίου, η βάση δεδομένων των πελατών και το API κρατήσεων βγαίνουν εκτός λειτουργίας.",[11,3121,3122,3123,3126],{},"Μεταξύ αυτών των δύο ημερομηνιών έχετε ένα ",[15,3124,3125],{},"τρίμηνο"," για να ολοκληρώσετε τις υπάρχουσες κρατήσεις, να εξάγετε τα δεδομένα των πελατών και να μεταβείτε σε άλλη λύση. Τα εστιατόρια που χάνουν αυτό το παράθυρο χάνουν όχι μόνο το κανάλι κράτησης αλλά και τα προφίλ πελατών που είναι αποθηκευμένα στο Quandoo.",[23,3128,3130],{"id":3129},"τι-συμβαίνει-στα-δεδομένα-των-πελατών-σας","Τι συμβαίνει στα δεδομένα των πελατών σας;",[11,3132,3133],{},"Το Quandoo δεσμεύεται από τον GDPR. Η πλατφόρμα πρέπει να σας παραδώσει τα δικά σας δεδομένα σε δομημένο, κοινό, μηχανικά αναγνώσιμο μορφότυπο — συνήθως ως εξαγωγή CSV. Με βάση τις τρέχουσες πληροφορίες μπορείτε να εξάγετε:",[31,3135,3136,3142,3147],{},[34,3137,3138,3141],{},[15,3139,3140],{},"Προφίλ πελατών"," (όνομα, email, τηλέφωνο, αλλεργίες, σημειώσεις)",[34,3143,3144],{},[15,3145,3146],{},"Ενεργές και παλαιές κρατήσεις",[34,3148,3149,3152],{},[15,3150,3151],{},"Διαμορφώσεις τραπεζιών και χώρων",", στο βαθμό που τις διατηρήσατε στο Quandoo",[11,3154,3155,3156,3159],{},"Αυτό που ",[15,3157,3158],{},"δεν μπορείτε να πάρετε μαζί σας",": συγκεντρωτικές κριτικές Quandoo, βαθμολογίες συστάσεων εσωτερικές της πλατφόρμας και την οργανική κίνηση που δημιούργησαν οι καταχωρήσεις Quandoo στις μηχανές αναζήτησης. Αυτή η προσέγγιση εξαφανίζεται με το κλείσιμο.",[11,3161,3162,3163,3166],{},"Συνιστούμε να εκτελέσετε την εξαγωγή ",[15,3164,3165],{},"πριν από τις 30 Σεπτεμβρίου 2026"," — ακόμα κι αν δεν έχετε αποφασίσει ακόμα για ένα σύστημα διαδόχου. Το αρχείο CSV μπορεί να αποθηκευτεί με ασφάλεια offline μέχρι να πραγματοποιηθεί η μετάβαση.",[23,3168,3170],{"id":3169},"τέσσερις-ρεαλιστικές-επιλογές-για-το-εστιατόριό-σας","Τέσσερις ρεαλιστικές επιλογές για το εστιατόριό σας",[97,3172,3174],{"id":3173},"επιλογή-1-μετάβαση-σε-εναλλακτική-λύση","Επιλογή 1: Μετάβαση σε εναλλακτική λύση",[11,3176,3177],{},"Ο προφανής δρόμος: επιλέξτε ένα άλλο σύστημα κρατήσεων και μεταφέρετε τα δεδομένα. Ενεργά στην αγορά DACH είναι μεταξύ άλλων τα OpenTable, resmio, Zenchef, aleno και Tablario. Παραθέτουμε τα κριτήρια επιλογής παρακάτω.",[97,3179,3181],{"id":3180},"επιλογή-2-μετάβαση-αποκλειστικά-σε-τηλέφωνο","Επιλογή 2: Μετάβαση αποκλειστικά σε τηλέφωνο",[11,3183,3184,3185,3187,3188,3191,3192,3194,3195,3198],{},"Ακούγεται οπισθοδρομικό, και είναι. Μικρότερα εστιατόρια που χρησιμοποιούσαν το Quandoo παθητικά αποφασίζουν μερικές φορές να εγκαταλείψουν την online κράτηση και να βασιστούν στο τηλέφωνο και στους περαστικούς. Ο κίνδυνος: σύμφωνα με το Bitkom\u002FStatista ",[112,3186,114],{},", το ",[15,3189,3190],{},"47–55 % όλων των κρατήσεων εστιατορίων στη Γερμανία γίνεται μέσω τηλεφώνου"," — και μια αμερικανική μελέτη του Hostie AI \u002F Reachify ",[112,3193,122],{}," δείχνει ότι κατά τη διάρκεια των ωρών εξυπηρέτησης τα εστιατόρια αφήνουν αναπάντητες ",[15,3196,3197],{},"έως και το 43 % των εισερχόμενων κλήσεων",". Η εγκατάλειψη του online καναλιού χωρίς την ενίσχυση του τηλεφωνικού καναλιού αφήνει έσοδα στο τραπέζι.",[97,3200,3202],{"id":3201},"επιλογή-3-υβριδικό-online-κράτηση-ai-τηλεφωνικός-πράκτορας","Επιλογή 3: Υβριδικό — online κράτηση + AI τηλεφωνικός πράκτορας",[11,3204,3205,3206,3208],{},"Ένας συνδυασμός: ένα σύστημα κρατήσεων με ένα web widget για online κρατήσεις συν ένας AI-τηλεφωνικός πράκτορας που πιάνει τις κλήσεις που το προσωπικό εξυπηρέτησης δεν μπορεί να απαντήσει. Αυτό καλύπτει και τα δύο κύρια κανάλια (τηλέφωνο 47 %, online 23 % μέσω Google Reserve ",[112,3207,137],{},", 12 % άμεσος ιστότοπος) ταυτόχρονα.",[97,3210,3212],{"id":3211},"επιλογή-4-περίμενε-και-δες","Επιλογή 4: Περίμενε και δες",[11,3214,3215],{},"Δεν συνιστάται. Τα εστιατόρια που φτάνουν στις 30 Σεπτεμβρίου 2026 χωρίς σχέδιο διακινδυνεύουν ένα κενό στη ροή κρατήσεών τους κατά τη διάρκεια της εορταστικής περιόδου — ακριβώς την περίοδο με τα υψηλότερα έσοδα του έτους.",[23,3217,3219],{"id":3218},"τι-να-προσέξετε-όταν-επιλέγετε-διάδοχο","Τι να προσέξετε όταν επιλέγετε διάδοχο",[11,3221,3222],{},"Πριν δεσμευτείτε, μια σύντομη λίστα ελέγχου:",[31,3224,3225,3231,3237,3243,3253],{},[34,3226,3227,3230],{},[15,3228,3229],{},"Εστίαση στην αγορά DACH."," Μιλάει ο πάροχος γερμανικά (υποστήριξη, συμβόλαια, εκπαίδευση); Κατανοεί περιφερειακές ιδιαιτερότητες όπως το SEPA, τον γερμανικό πολιτισμό φιλοδωρημάτων ή τα αυστριακά καθεστώτα ΦΠΑ;",[34,3232,3233,3236],{},[15,3234,3235],{},"Υπηρεσία μετάβασης."," Αναλαμβάνει ο πάροχος τη μετακίνηση για λογαριασμό σας, ή πρέπει να ταξινομήσετε μόνοι σας τα CSV; Και πόσο γρήγορα είστε live;",[34,3238,3239,3242],{},[15,3240,3241],{},"Ενσωμάτωση καναλιών."," Παίρνετε μόνο ένα web widget, ή είναι το Google Reserve, το Instagram, το WhatsApp, το Facebook και οι περαστικοί ενοποιημένα σε ένα ενιαίο ημερολόγιο;",[34,3244,3245,3248,3249,3252],{},[15,3246,3247],{},"Συμμόρφωση με τον AI Act."," Από τις ",[15,3250,3251],{},"2 Αυγούστου 2026",", εφαρμόζεται το Άρθρο 50 του Κανονισμού ΕΕ 2024\u002F1689. Εάν χρησιμοποιείτε AI συστατικά — για παράδειγμα για απάντηση τηλεφώνου — οι επισκέπτες πρέπει να ενημερώνονται για τη χρήση AI. Προμηθευτές που δεν αντιμετωπίζουν αυτό το ζήτημα δημιουργούν κίνδυνο συμμόρφωσης.",[34,3254,3255,3258],{},[15,3256,3257],{},"Μοντέλο συμβολαίου."," Μηνιαία ακύρωση; Ελάχιστη διάρκεια; Τέλη εγκατάστασης; Προσέξτε για εφέ κλειδώματος, ειδικά μετά την εμπειρία Quandoo.",[23,3260,3262],{"id":3261},"συχνές-ερωτήσεις","Συχνές ερωτήσεις",[11,3264,3265,3268,3269,3272],{},[15,3266,3267],{},"Τι συμβαίνει σε κρατήσεις που έχουν ήδη γίνει για τον Ιανουάριο 2027 ή αργότερα;","\nΤο Quandoo θα διατηρήσει τα δεδομένα προσβάσιμα μέχρι τις 31 Δεκεμβρίου 2026. Πρέπει να ",[15,3270,3271],{},"εξάγετε κρατήσεις με ημερομηνία μετά τη μετάβαση πριν το κλείσιμο"," και να τις εισαγάγετε στο νέο σας σύστημα.",[11,3274,3275,3278],{},[15,3276,3277],{},"Πρέπει να πληρώσουμε διπλά αν μεταβούμε νωρίτερα;","\nΕξαρτάται από το συμβόλαιο Quandoo σας. Πολλά εστιατόρια επιλέγουν μια παράλληλη ρύθμιση από το καλοκαίρι του 2026 και μετά, αφήνουν το Quandoo να λειτουργεί παθητικά και ενεργοποιούν τον νέο πάροχο live αφού μεταφερθούν τα δεδομένα. Οι περισσότερες εναλλακτικές προσφέρουν μια δωρεάν δοκιμή 30 ημερών, η οποία διατηρεί το ελάχιστο το κόστος επικάλυψης.",[11,3280,3281,3284,3285,3288,3289,3292],{},[15,3282,3283],{},"Πρέπει να ενημερώσουμε τους επισκέπτες μας για την αλλαγή;","\nΔεν απαιτείται νομικά, αλλά είναι καλή πρακτική. Ένα σύντομο email — «Από ",[112,3286,3287],{},"ημερομηνία"," είμαστε προσβάσιμοι μέσω ",[112,3290,3291],{},"νέας πλατφόρμας","» — μειώνει τη σύγχυση και μετατρέπει το σημείο επαφής σε μια στιγμή ενίσχυσης της μάρκας.",[23,3294,3296],{"id":3295},"τι-να-κάνετε-αυτή-την-εβδομάδα","Τι να κάνετε αυτή την εβδομάδα",[228,3298,3299,3305,3311,3317],{},[34,3300,3301,3304],{},[15,3302,3303],{},"Συνδεθείτε στο Quandoo"," και ελέγξτε ποιες εξαγωγές δεδομένων είναι διαθέσιμες σήμερα.",[34,3306,3307,3310],{},[15,3308,3309],{},"Ορίστε δύο υπενθυμίσεις ημερολογίου",": 1η Σεπτεμβρίου 2026 (έναρξη μετάβασης) και 25 Σεπτεμβρίου 2026 (τελικό αντίγραφο ασφαλείας δεδομένων).",[34,3312,3313,3316],{},[15,3314,3315],{},"Καθορίστε τον κατάλογο απαιτήσεών σας"," για ένα σύστημα διαδόχου — χρησιμοποιήστε τη λίστα ελέγχου παραπάνω.",[34,3318,3319,3322],{},[15,3320,3321],{},"Μιλήστε με δύο ή τρεις παρόχους"," πριν αποφασίσετε. Η μετάβαση είναι μια εφάπαξ διαδικασία· το συμβόλαιο θα σας συνοδεύει για χρόνια.",[11,3324,3325,3326,3329,3330,266],{},"Αν θέλετε να αξιολογήσετε το Tablario ως επιλογή: έχουμε βελτιστοποιήσει τη διαδικασία μετάβασής μας ειδικά για το Quandoo, OpenTable, resmio, Zenchef, aleno, Synbook και EasyTable — τα περισσότερα εστιατόρια είναι ",[15,3327,3328],{},"live εντός 24 ωρών",". Περιγράφουμε τη διαδικασία στον ",[262,3331,3332],{"href":1332},"οδηγό μετάβασης Quandoo → Tablario",[268,3334],{},[11,3336,3337],{},[273,3338,3339,3340,3342,3343,281,3345,3347,3348,3350],{},"Πηγές: ",[112,3341,122],{}," Μελέτη Hostie AI \u002F Reachify, 2024 · ",[112,3344,137],{},[112,3346,114],{}," Έρευνες Bitkom \u002F Statista, 2024 · ",[112,3349,287],{}," Επίσημη ανακοίνωση Quandoo.de, 2026 · Κανονισμός ΕΕ AI Act 2024\u002F1689.",{"title":290,"searchDepth":291,"depth":291,"links":3352},[3353,3354,3355,3361,3362,3363],{"id":3101,"depth":291,"text":3102},{"id":3129,"depth":291,"text":3130},{"id":3169,"depth":291,"text":3170,"children":3356},[3357,3358,3359,3360],{"id":3173,"depth":298,"text":3174},{"id":3180,"depth":298,"text":3181},{"id":3201,"depth":298,"text":3202},{"id":3211,"depth":298,"text":3212},{"id":3218,"depth":291,"text":3219},{"id":3261,"depth":291,"text":3262},{"id":3295,"depth":291,"text":3296},"Το Quandoo θα δεχτεί την τελευταία του κράτηση στο τέλος του 2026. Τι σημαίνει το κλείσιμο για εστιατόρια στη Γερμανία, την Αυστρία και την Ελβετία — και οι τέσσερις ρεαλιστικές επιλογές στο τραπέζι.","el",{},"\u002Fblog\u002Fto-quandoo-kleinei-31-dekembriou-2026-ti-prepei-na-kanoun-ta-estiatoria-tora",{"title":3086,"description":3364},"blog\u002Fto-quandoo-kleinei-31-dekembriou-2026-ti-prepei-na-kanoun-ta-estiatoria-tora",[316,3371,3372],"μεταφορά","σύστημα-κρατήσεων","d3Wi5rrbYAlPf6otEAdxjKFoZwfTi1CMLyCsZMDEs0U",[3375],{"id":3376,"title":3377,"author":6,"body":3378,"date":3703,"description":3704,"extension":307,"image":3705,"locale":309,"meta":3706,"navigation":311,"path":264,"seo":3707,"stem":3708,"tags":3709,"translationKey":3711,"__hash__":3712},"blog\u002Fblog\u002Fde-quandoo-a-tablario-en-24-horas.md","De Quandoo a Tablario en 24 horas — la guía de migración",{"type":8,"value":3379,"toc":3689},[3380,3386,3393,3397,3401,3404,3410,3414,3417,3422,3426,3429,3460,3463,3468,3472,3478,3483,3487,3492,3509,3514,3525,3530,3541,3545,3552,3555,3559,3597,3600,3604,3632,3634,3640,3646,3652,3658,3664,3668,3678,3680],[11,3381,3382,3383,3385],{},"Con el anuncio de que Quandoo cierra el ",[15,3384,17],{},", muchos restaurantes se enfrentan ahora a una tarea que nadie quería en su lista: cambiar de sistema de reservas sin alterar la operación diaria.",[11,3387,3388,3389,3392],{},"En Tablario hemos estandarizado el cambio desde Quandoo. Para la mayoría de restaurantes el esfuerzo activo por tu parte es de ",[15,3390,3391],{},"aproximadamente una hora"," — del resto nos encargamos nosotros. Aquí va el proceso paso a paso.",[23,3394,3396],{"id":3395},"el-proceso-en-4-pasos","El proceso en 4 pasos",[97,3398,3400],{"id":3399},"paso-1-exportar-los-datos","Paso 1 — Exportar los datos",[11,3402,3403],{},"Inicias sesión en tu back-office Quandoo y disparas la exportación. Quandoo entrega los datos como un paquete CSV. Te enviamos previamente una guía corta con capturas — sin requerir conocimientos técnicos.",[11,3405,3406,3409],{},[15,3407,3408],{},"Tiempo estimado:"," 10–15 minutos.",[97,3411,3413],{"id":3412},"paso-2-enviar-los-datos-a-tablario","Paso 2 — Enviar los datos a Tablario",[11,3415,3416],{},"Subes los archivos exportados a nuestro portal de migración seguro. La transferencia es cifrada y el procesamiento se hace exclusivamente en servidores europeos — conforme con el RGPD.",[11,3418,3419,3421],{},[15,3420,3408],{}," 5 minutos.",[97,3423,3425],{"id":3424},"paso-3-configuramos-todo-por-ti","Paso 3 — Configuramos todo por ti",[11,3427,3428],{},"Nuestro equipo de migración se encarga de:",[31,3430,3431,3436,3442,3448,3454],{},[34,3432,3433,3435],{},[15,3434,65],{}," importados y enriquecidos con campos estándar Tablario (etiquetas de cliente habitual, alergias, mesa preferida).",[34,3437,3438,3441],{},[15,3439,3440],{},"Reservas activas y futuras"," importadas con su contexto.",[34,3443,3444,3447],{},[15,3445,3446],{},"Planos de mesas y horarios"," recreados en Tablario.",[34,3449,3450,3453],{},[15,3451,3452],{},"Cuentas de empleados"," configuradas a petición.",[34,3455,3456,3459],{},[15,3457,3458],{},"Widget web y Google Reserve"," conectados a tu calendario Tablario.",[11,3461,3462],{},"Durante esta fase no necesitamos tu involucración — solo volvemos con preguntas, por ejemplo si un nombre de mesa es ambiguo.",[11,3464,3465,3467],{},[15,3466,3408],{}," 4–18 horas, según volumen de datos.",[97,3469,3471],{"id":3470},"paso-4-salida-en-vivo","Paso 4 — Salida en vivo",[11,3473,3474,3475,266],{},"Recibes una URL de previsualización y puedes revisar la configuración antes de la salida en vivo. Con tu visto bueno activamos Tablario y enrutamos las nuevas reservas a tu back-office Tablario desde ese momento. Quandoo sigue funcionando en paralelo hasta que lo canceles — así hay ",[15,3476,3477],{},"cero horas sin sistema de reservas funcional",[11,3479,3480,3482],{},[15,3481,3408],{}," 30 minutos de salida en vivo conjunta.",[23,3484,3486],{"id":3485},"qué-se-migra-y-qué-no","Qué se migra — y qué no",[11,3488,3489],{},[15,3490,3491],{},"Migramos automáticamente:",[31,3493,3494,3497,3500,3503,3506],{},[34,3495,3496],{},"Perfiles de clientes con datos de contacto",[34,3498,3499],{},"Reservas activas (hoy hasta doce meses adelante)",[34,3501,3502],{},"Historial de los últimos 24 meses",[34,3504,3505],{},"Planos de mesas, salas, horarios",[34,3507,3508],{},"Alergias y peticiones especiales",[11,3510,3511],{},[15,3512,3513],{},"Migramos a petición:",[31,3515,3516,3519,3522],{},[34,3517,3518],{},"Cuentas de empleados y roles",[34,3520,3521],{},"Reservas pasadas más allá de 24 meses",[34,3523,3524],{},"Campos personalizados (caso por caso)",[11,3526,3527],{},[15,3528,3529],{},"No podemos migrar:",[31,3531,3532,3535,3538],{},[34,3533,3534],{},"Reseñas de Quandoo (legalmente propiedad de la plataforma)",[34,3536,3537],{},"Puntuaciones de recomendación específicas de la plataforma",[34,3539,3540],{},"Tráfico orgánico directo Quandoo — reemplazado por Google Reserve, widget web y teléfono IA",[23,3542,3544],{"id":3543},"cero-tiempo-de-inactividad-por-qué-es-importante","Cero tiempo de inactividad: por qué es importante",[11,3546,3547,3548,3551],{},"No encendemos Tablario \"a medianoche del día X\". En su lugar funciona ",[15,3549,3550],{},"en paralelo"," a tu sistema antiguo durante una a dos semanas. Las reservas que aún llegan vía Quandoo se reflejan en Tablario manualmente o por sync — eliminamos las dobles reservas tratando el calendario de mesas como única fuente de verdad.",[11,3553,3554],{},"Solo cuando te sientes seguro desconectas Quandoo. Hasta entonces dos sistemas — sin riesgo.",[23,3556,3558],{"id":3557},"otros-sistemas-que-migramos","Otros sistemas que migramos",[31,3560,3561,3567,3573,3579,3585,3591],{},[34,3562,3563,3566],{},[15,3564,3565],{},"OpenTable"," — el mayor competidor internacional",[34,3568,3569,3572],{},[15,3570,3571],{},"resmio"," — extendido en Alemania y Austria",[34,3574,3575,3578],{},[15,3576,3577],{},"Zenchef"," — origen francés, presente en Alemania",[34,3580,3581,3584],{},[15,3582,3583],{},"aleno"," — proveedor suizo",[34,3586,3587,3590],{},[15,3588,3589],{},"Synbook"," — nicho, principalmente Berlín\u002FHamburgo",[34,3592,3593,3596],{},[15,3594,3595],{},"EasyTable"," — restaurantes DACH más pequeños",[11,3598,3599],{},"Si tu sistema actual no está listado: contáctanos.",[23,3601,3603],{"id":3602},"lo-que-obtienes-después-de-la-migración","Lo que obtienes después de la migración",[31,3605,3606,3612,3620,3626],{},[34,3607,3608,3611],{},[15,3609,3610],{},"8 canales de reserva en un solo calendario:"," teléfono (IA), Google Reserve, web, walk-ins, Instagram, WhatsApp, Facebook, TripAdvisor.",[34,3613,3614,3617,3618,266],{},[15,3615,3616],{},"Teléfono IA 24\u002F7"," en alemán natural (planes Pro y Scale). Las llamadas perdidas son cosa del pasado — datos de Bitkom muestran que el 47–55 % de las reservas se hacen por teléfono ",[112,3619,114],{},[34,3621,3622,3625],{},[15,3623,3624],{},"Plano de mesas interactivo"," con reservas en arrastrar y soltar.",[34,3627,3628,3631],{},[15,3629,3630],{},"Cumplimiento EU AI Act listo de fábrica",": los llamantes son informados al inicio de cada llamada de que hablan con una IA y pueden pedir un humano en cualquier momento (artículo 50, reglamento 2024\u002F1689).",[23,3633,192],{"id":191},[11,3635,3636,3639],{},[15,3637,3638],{},"¿Cuánto cuesta la migración?","\nEn Tablario, gratuita. Pagas a partir del día de salida en vivo el plan Pro o Scale (Starter desde 79 €\u002Fmes). 30 días de prueba gratuita.",[11,3641,3642,3645],{},[15,3643,3644],{},"¿Cuánto tarda en realidad?","\nPara restaurantes con menos de 5 000 perfiles de clientes, típicamente 24 horas desde la entrega de datos. Para configuraciones grandes (multi-local, > 50 000 perfiles) planificamos 48–72 horas.",[11,3647,3648,3651],{},[15,3649,3650],{},"¿Vamos a perder datos?","\nNo. Lo que Quandoo te exporte llega 1:1 a Tablario. Antes de la salida en vivo hacemos un informe de conciliación — ves cada reserva migrada.",[11,3653,3654,3657],{},[15,3655,3656],{},"¿Y si la migración tarda más de lo planeado?","\nAsumimos ese riesgo. Quandoo sigue funcionando mientras tanto.",[11,3659,3660,3663],{},[15,3661,3662],{},"¿Podemos probar antes?","\nSí. Recibes un entorno sandbox con datos de prueba para experimentar todas las funciones antes de tocar tus datos reales.",[23,3665,3667],{"id":3666},"cuándo-empezar","¿Cuándo empezar?",[11,3669,3670,3671,3673,3674,3677],{},"Quandoo acepta reservas hasta el ",[15,3672,38],{},". Recomendamos ",[15,3675,3676],{},"iniciar la migración en agosto de 2026 como muy tarde"," — eso te da margen suficiente para el verano y la preparación de Navidad, que correrá en Tablario.",[268,3679],{},[11,3681,3682],{},[273,3683,275,3684,284,3686,3688],{},[112,3685,114],{},[112,3687,287],{}," Anuncio oficial Quandoo.de, 2026 · Reglamento UE 2024\u002F1689 (art. 50, en vigor el 2 de agosto de 2026).",{"title":290,"searchDepth":291,"depth":291,"links":3690},[3691,3697,3698,3699,3700,3701,3702],{"id":3395,"depth":291,"text":3396,"children":3692},[3693,3694,3695,3696],{"id":3399,"depth":298,"text":3400},{"id":3412,"depth":298,"text":3413},{"id":3424,"depth":298,"text":3425},{"id":3470,"depth":298,"text":3471},{"id":3485,"depth":291,"text":3486},{"id":3543,"depth":291,"text":3544},{"id":3557,"depth":291,"text":3558},{"id":3602,"depth":291,"text":3603},{"id":191,"depth":291,"text":192},{"id":3666,"depth":291,"text":3667},"2026-05-05","Cómo es en la práctica el cambio de Quandoo a Tablario: cuatro pasos, sin pérdida de datos, sin corte de reservas. También desde OpenTable, resmio, Zenchef, aleno, Synbook y EasyTable.","\u002Fimg\u002Fblog\u002Fmigration-24h.webp",{},{"title":3377,"description":3704},"blog\u002Fde-quandoo-a-tablario-en-24-horas",[316,317,3710],"onboarding","quandoo-migration","6RhIH4iJE2WJJLjBUU2ZolvepUUQnxEWzs42KIAENJA",1778068862954]