With the announcement that Quandoo will shut down on December 31, 2026, many restaurants now face a task none of them really wanted on the to-do list: switch reservation systems without disrupting daily operations.
We have turned the Quandoo move at Tablario into a standardized process. For most restaurants the active effort on your side is about one hour — we handle the rest. This article walks through it step by step.
The 4-step process
Step 1 — Export the data
You log into your Quandoo back-office and trigger the data export. Quandoo provides the data as a CSV bundle. We send you a short illustrated guide ahead of time — no technical knowledge required.
Estimated time: 10–15 minutes.
Step 2 — Send the data to Tablario
You upload the exported files to our secure migration portal. Transfer is encrypted and processing happens exclusively on European servers — GDPR compliant.
Estimated time: 5 minutes.
Step 3 — We configure everything for you
Our migration team handles:
- Guest profiles are imported and enriched with Tablario standard fields (regular-guest tags, allergies, preferred table).
- Active and future reservations are imported with context — no "1 person, 7:00 PM" without notes.
- Table layouts and opening hours are recreated in Tablario.
- Staff accounts are set up on request.
- Web widget and Google Reserve are wired into your Tablario calendar.
You do not need to be involved during this phase — we only come back with questions, for example if a table name is ambiguous.
Estimated time: 4–18 hours, depending on data volume.
Step 4 — Go live
You receive a preview URL and can review the setup before going live. On your green light we activate Tablario and route new bookings into your Tablario back-office from that moment on. Quandoo keeps running in parallel until you cancel it — that way there are zero hours without a working booking system.
Estimated time: 30 minutes joint go-live session.
What gets migrated — and what does not
We migrate automatically:
- Guest profiles with contact details
- Active reservations (today through twelve months out)
- Reservation history of the last 24 months
- Table layouts, rooms, opening hours
- Allergies and special requests, where Quandoo stored them
We migrate on request:
- Staff accounts and roles
- Past reservations beyond 24 months
- Custom fields (case-by-case)
We cannot migrate:
- Quandoo reviews (legally owned by the platform)
- Platform-specific recommendation scores
- Direct organic Quandoo traffic — replaced by Google Reserve, web widget and AI phone
Zero-downtime: why this matters
We do not flip Tablario "on at midnight on day X". Instead it runs in parallel to your old system for one to two weeks. Bookings still arriving via Quandoo are mirrored into Tablario manually or via sync — we eliminate double-bookings by treating the table calendar as the single source of truth.
Only when you feel confident do you pull the plug at Quandoo. Until then you run two systems — no risk.
Other systems we migrate
Tablario is not Quandoo-only. We have migration paths for:
- OpenTable — the largest international competitor
- resmio — common in Germany and Austria
- Zenchef — France-rooted, present in Germany
- aleno — Swiss provider
- Synbook — niche provider, mainly Berlin/Hamburg
- EasyTable — smaller DACH restaurants
If your current system is not listed: get in touch. Over the past two years we have seen nearly every relevant restaurant tool as a source.
What you get after the migration
Tablario does not replace Quandoo 1:1 — it does more:
- 8 booking channels in one calendar: phone (AI-powered), Google Reserve, website, walk-ins, Instagram, WhatsApp, Facebook, TripAdvisor.
- 24/7 AI phone in natural German (Pro and Scale plan). Missed calls become a memory — Bitkom data shows 47–55 % of reservations happen by phone 8.
- Interactive table plan with drag-and-drop reservations.
- EU AI Act compliance out of the box: callers are informed at the start of each call that they are speaking with AI and can ask for a human at any time (Article 50, Regulation 2024/1689).
Frequently asked questions
What does the migration cost? At Tablario, free. You pay starting on go-live day for the Pro or Scale plan (Starter from 79 €/month). 30-day free trial.
How long does it actually take? For restaurants with under 5,000 guest profiles, typically 24 hours from data handover. For larger setups (multi-location, over 50,000 profiles) we plan for 48–72 hours.
Will we lose data? No. Whatever Quandoo exports for you arrives 1:1 in Tablario. Before go-live we run a reconciliation report — you see every migrated reservation.
What if migration takes longer than planned? We carry that risk. Quandoo keeps running in the meantime; you have no booking outage.
Can we test in advance? Yes. You get a sandbox environment with sample data so you can try every feature before your real guest data is touched.
When should you start?
Quandoo accepts reservations until September 30, 2026. We recommend starting the migration by August 2026 at the latest — that gives you enough buffer for the summer trade and the run-up to the Christmas season, which will run on Tablario.
We prioritize early migration slots: Q3/2026 will be the highest-volume quarter in our company history.
Sources: 8 Bitkom / Statista surveys, 2024 · 9 Quandoo.de official announcement, 2026 · EU AI Act Regulation 2024/1689 (Art. 50, in force August 2, 2026).