[{"data":1,"prerenderedAt":2873},["ShallowReactive",2],{"\u002Fblog\u002Fvan-quandoo-naar-tablario-in-24-uur-de-migratiegids":3,"translations-quandoo-migration":392,"related-\u002Fnl\u002Fblog\u002Fvan-quandoo-naar-tablario-in-24-uur-de-migratiegids":2028},{"id":4,"title":5,"author":6,"body":7,"date":376,"description":377,"extension":378,"image":379,"locale":380,"meta":381,"navigation":382,"path":383,"seo":384,"stem":385,"tags":386,"translationKey":390,"__hash__":391},"blog\u002Fblog\u002Fvan-quandoo-naar-tablario-in-24-uur-de-migratiegids.md","Van Quandoo naar Tablario in 24 uur — de migratiegids","Tablario Team",{"type":8,"value":9,"toc":359},"minimark",[10,19,26,31,36,39,45,49,52,57,61,64,98,101,106,110,117,122,126,131,148,153,164,169,180,184,191,194,198,201,251,254,258,261,291,295,301,307,313,319,325,329,340,343,346],[11,12,13,14,18],"p",{},"Met de aankondiging dat Quandoo per ",[15,16,17],"strong",{},"31 december 2026"," stopt, staan veel restaurants voor een taak die niemand op zijn to-do-lijst wilde: van reserveringssysteem wisselen zonder de dagelijkse operatie te verstoren.",[11,20,21,22,25],{},"We hebben de Quandoo-overstap bij Tablario gestandaardiseerd. Voor de meeste restaurants kost de actieve inspanning aan jouw kant ",[15,23,24],{},"ongeveer een uur"," — wij doen de rest. Dit artikel loopt het stap voor stap door.",[27,28,30],"h2",{"id":29},"het-proces-in-4-stappen","Het proces in 4 stappen",[32,33,35],"h3",{"id":34},"stap-1-data-exporteren","Stap 1 — Data exporteren",[11,37,38],{},"Je logt in op de Quandoo-back-office en start de data-export. Quandoo levert de gegevens als CSV-bundel. We sturen je vooraf een korte handleiding met screenshots — geen technische kennis nodig.",[11,40,41,44],{},[15,42,43],{},"Geschatte tijd:"," 10–15 minuten.",[32,46,48],{"id":47},"stap-2-data-naar-tablario-sturen","Stap 2 — Data naar Tablario sturen",[11,50,51],{},"Je uploadt de geëxporteerde bestanden naar ons beveiligde migratieportaal. Het transport is versleuteld en de verwerking gebeurt uitsluitend op Europese servers — AVG-conform.",[11,53,54,56],{},[15,55,43],{}," 5 minuten.",[32,58,60],{"id":59},"stap-3-wij-configureren-alles-voor-je","Stap 3 — Wij configureren alles voor je",[11,62,63],{},"Ons migratieteam pakt het volgende op:",[65,66,67,74,80,86,92],"ul",{},[68,69,70,73],"li",{},[15,71,72],{},"Gastprofielen"," worden geïmporteerd en aangevuld met Tablario-standaardvelden (vaste-gast-tags, allergieën, voorkeurstafel).",[68,75,76,79],{},[15,77,78],{},"Actieve en toekomstige reserveringen"," worden geïmporteerd met context — geen \"1 persoon, 19:00\" zonder notities.",[68,81,82,85],{},[15,83,84],{},"Plattegronden en openingstijden"," worden in Tablario nagebouwd.",[68,87,88,91],{},[15,89,90],{},"Personeelsaccounts"," worden op verzoek opgezet.",[68,93,94,97],{},[15,95,96],{},"Webwidget en Google Reserve"," worden in je Tablario-agenda gehangen.",[11,99,100],{},"Je hoeft tijdens deze fase niet betrokken te zijn — we komen alleen terug met vragen, bijvoorbeeld als een tafelnaam ambigu is.",[11,102,103,105],{},[15,104,43],{}," 4–18 uur, afhankelijk van het datavolume.",[32,107,109],{"id":108},"stap-4-live-gaan","Stap 4 — Live gaan",[11,111,112,113,116],{},"Je krijgt een preview-URL en kunt de setup beoordelen voor je live gaat. Op jouw groen licht activeren we Tablario en routeren we vanaf dat moment nieuwe boekingen naar je Tablario-back-office. Quandoo blijft parallel draaien tot je dat zelf opzegt — zo zijn er ",[15,114,115],{},"nul uren zonder werkend reserveringssysteem",".",[11,118,119,121],{},[15,120,43],{}," 30 minuten gezamenlijke go-live-sessie.",[27,123,125],{"id":124},"wat-wordt-er-gemigreerd-en-wat-niet","Wat wordt er gemigreerd — en wat niet",[11,127,128],{},[15,129,130],{},"Automatisch overgenomen:",[65,132,133,136,139,142,145],{},[68,134,135],{},"Gastprofielen met contactgegevens",[68,137,138],{},"Actieve reserveringen (van vandaag tot twaalf maanden vooruit)",[68,140,141],{},"Reserveringsgeschiedenis van de afgelopen 24 maanden",[68,143,144],{},"Plattegronden, zalen, openingstijden",[68,146,147],{},"Allergieën en speciale verzoeken, voor zover Quandoo die heeft opgeslagen",[11,149,150],{},[15,151,152],{},"Op verzoek overgenomen:",[65,154,155,158,161],{},[68,156,157],{},"Personeelsaccounts en rollen",[68,159,160],{},"Historische reserveringen ouder dan 24 maanden",[68,162,163],{},"Custom velden (per geval)",[11,165,166],{},[15,167,168],{},"Wat we niet kunnen migreren:",[65,170,171,174,177],{},[68,172,173],{},"Quandoo-reviews (eigendom van het platform)",[68,175,176],{},"Platform-specifieke aanbevelingsscores",[68,178,179],{},"Direct organisch Quandoo-verkeer — vervangen door Google Reserve, webwidget en AI-telefoon",[27,181,183],{"id":182},"zero-downtime-waarom-dit-telt","Zero-downtime: waarom dit telt",[11,185,186,187,190],{},"We zetten Tablario niet \"om middernacht op dag X aan\". In plaats daarvan draait het systeem ",[15,188,189],{},"parallel"," aan je oude systeem, één tot twee weken lang. Boekingen die nog via Quandoo binnenkomen, worden handmatig of via sync naar Tablario gespiegeld — we voorkomen dubbele boekingen door de tafelagenda als enige bron van waarheid te behandelen.",[11,192,193],{},"Pas als jij je zeker voelt, trek je de stekker bij Quandoo. Tot dat moment draai je twee systemen — zonder risico.",[27,195,197],{"id":196},"andere-systemen-die-we-migreren","Andere systemen die we migreren",[11,199,200],{},"Tablario is niet alleen voor Quandoo. We hebben migratieroutes voor:",[65,202,203,209,215,221,227,233,239,245],{},[68,204,205,208],{},[15,206,207],{},"OpenTable"," — de grootste internationale concurrent",[68,210,211,214],{},[15,212,213],{},"TheFork"," — sterk in Nederland, België en Frankrijk",[68,216,217,220],{},[15,218,219],{},"Formitable"," — populair onder Nederlandse fine-diningrestaurants",[68,222,223,226],{},[15,224,225],{},"resmio"," — verbreid in Duitsland en Oostenrijk",[68,228,229,232],{},[15,230,231],{},"Zenchef"," — Frans van oorsprong, ook actief in Nederland",[68,234,235,238],{},[15,236,237],{},"aleno"," — Zwitserse aanbieder",[68,240,241,244],{},[15,242,243],{},"Synbook"," — niche, met name Berlijn\u002FHamburg",[68,246,247,250],{},[15,248,249],{},"EasyTable"," — kleinere restaurants in DACH",[11,252,253],{},"Staat jouw huidige systeem er niet bij? Neem contact op. De afgelopen twee jaar hebben we vrijwel elke relevante restauranttool als bron gezien.",[27,255,257],{"id":256},"wat-je-krijgt-na-de-migratie","Wat je krijgt na de migratie",[11,259,260],{},"Tablario vervangt Quandoo niet 1-op-1 — het levert meer:",[65,262,263,269,279,285],{},[68,264,265,268],{},[15,266,267],{},"8 reserveringskanalen in één agenda:"," telefoon (AI-gestuurd), Google Reserve, website, walk-ins, Instagram, WhatsApp, Facebook, TripAdvisor.",[68,270,271,274,275,116],{},[15,272,273],{},"24\u002F7 AI-telefoon"," in natuurlijk Nederlands en Duits (Pro- en Scale-plan). Gemiste gesprekken worden een herinnering — Bitkom-data toont dat 47–55 % van de reserveringen telefonisch loopt ",[276,277,278],"span",{},"8",[68,280,281,284],{},[15,282,283],{},"Interactieve plattegrond"," met drag-and-drop-reserveringen.",[68,286,287,290],{},[15,288,289],{},"EU AI Act-naleving out of the box",": bellers worden aan het begin van elk gesprek geïnformeerd dat ze met AI spreken en kunnen op elk moment om een mens vragen (artikel 50, Verordening 2024\u002F1689).",[27,292,294],{"id":293},"veelgestelde-vragen","Veelgestelde vragen",[11,296,297,300],{},[15,298,299],{},"Wat kost de migratie?","\nBij Tablario gratis. Je betaalt vanaf de go-live-dag voor het Pro- of Scale-plan (Starter vanaf € 79\u002Fmaand). 30 dagen gratis uitproberen.",[11,302,303,306],{},[15,304,305],{},"Hoe lang duurt het echt?","\nVoor restaurants met minder dan 5.000 gastprofielen meestal 24 uur na overdracht van de data. Voor grotere setups (multi-locatie, meer dan 50.000 profielen) plannen we 48–72 uur.",[11,308,309,312],{},[15,310,311],{},"Verliezen we data?","\nNee. Wat Quandoo voor je exporteert, komt 1-op-1 in Tablario terecht. Voor de go-live draaien we een reconciliatierapport — je ziet elke gemigreerde reservering.",[11,314,315,318],{},[15,316,317],{},"Wat als de migratie langer duurt dan gepland?","\nDat risico dragen wij. Quandoo blijft ondertussen draaien; je hebt geen onderbreking van boekingen.",[11,320,321,324],{},[15,322,323],{},"Kunnen we vooraf testen?","\nJa. Je krijgt een sandboxomgeving met voorbeelddata zodat je alle functies kunt uitproberen voor je echte gastdata wordt aangeraakt.",[27,326,328],{"id":327},"wanneer-zou-je-moeten-starten","Wanneer zou je moeten starten?",[11,330,331,332,335,336,339],{},"Quandoo accepteert reserveringen tot en met ",[15,333,334],{},"30 september 2026",". We adviseren ",[15,337,338],{},"uiterlijk in augustus 2026 met de migratie te beginnen"," — dat geeft genoeg buffer voor de zomerdrukte en de aanloop naar de kerstperiode, die dan op Tablario draait.",[11,341,342],{},"We geven voorrang aan vroege migratieslots: Q3\u002F2026 wordt het drukste kwartaal in onze geschiedenis.",[344,345],"hr",{},[11,347,348],{},[349,350,351,352,354,355,358],"em",{},"Bronnen: ",[276,353,278],{}," Bitkom \u002F Statista-onderzoeken, 2024 · ",[276,356,357],{},"9"," officiële aankondiging Quandoo.de, 2026 · EU AI-verordening 2024\u002F1689 (art. 50, van kracht 2 augustus 2026).",{"title":360,"searchDepth":361,"depth":361,"links":362},"",2,[363,370,371,372,373,374,375],{"id":29,"depth":361,"text":30,"children":364},[365,367,368,369],{"id":34,"depth":366,"text":35},3,{"id":47,"depth":366,"text":48},{"id":59,"depth":366,"text":60},{"id":108,"depth":366,"text":109},{"id":124,"depth":361,"text":125},{"id":182,"depth":361,"text":183},{"id":196,"depth":361,"text":197},{"id":256,"depth":361,"text":257},{"id":293,"depth":361,"text":294},{"id":327,"depth":361,"text":328},"2026-05-05","Hoe de overstap van Quandoo naar Tablario er in de praktijk uitziet: vier stappen, geen dataverlies, geen onderbreking van boekingen. Ook vanaf OpenTable, TheFork, resmio, Zenchef, aleno en Formitable.","md",null,"nl",{},true,"\u002Fblog\u002Fvan-quandoo-naar-tablario-in-24-uur-de-migratiegids",{"title":5,"description":377},"blog\u002Fvan-quandoo-naar-tablario-in-24-uur-de-migratiegids",[387,388,389],"quandoo","migration","onboarding","quandoo-migration","csncwmjr7ImT_w-Vhg26OLUYnjoviUlrZwwWB6Zx8UU",[393,744,1095,1440,1784],{"id":394,"title":395,"author":6,"body":396,"date":376,"description":736,"extension":378,"image":379,"locale":737,"meta":738,"navigation":382,"path":739,"seo":740,"stem":741,"tags":742,"translationKey":390,"__hash__":743},"blog\u002Fblog\u002Fda-quandoo-a-tablario-in-24-ore-guida-alla-migrazione.md","Da Quandoo a Tablario in 24 ore — la guida alla migrazione",{"type":8,"value":397,"toc":722},[398,405,412,416,420,423,429,433,436,441,445,448,480,483,488,492,498,503,507,512,529,534,545,550,561,565,572,575,579,582,619,622,626,629,657,661,667,673,679,685,691,695,706,709,711],[11,399,400,401,404],{},"Con l'annuncio della chiusura di Quandoo il ",[15,402,403],{},"31 dicembre 2026",", molti ristoranti si trovano davanti a un'attività che nessuno aveva voglia di mettere nella to-do list: cambiare sistema di prenotazione senza compromettere l'operatività quotidiana.",[11,406,407,408,411],{},"In Tablario abbiamo trasformato il passaggio da Quandoo in un processo standardizzato. Per la maggior parte dei ristoranti il lavoro attivo dalla tua parte è di ",[15,409,410],{},"circa un'ora"," — al resto pensiamo noi. Questo articolo ti porta passo per passo attraverso il percorso.",[27,413,415],{"id":414},"il-processo-in-4-step","Il processo in 4 step",[32,417,419],{"id":418},"step-1-esportare-i-dati","Step 1 — Esportare i dati",[11,421,422],{},"Accedi al back-office Quandoo e lanci l'export dati. Quandoo fornisce i dati come bundle CSV. Ti inviamo in anticipo una breve guida illustrata — non serve nessuna competenza tecnica.",[11,424,425,428],{},[15,426,427],{},"Tempo stimato:"," 10–15 minuti.",[32,430,432],{"id":431},"step-2-inviare-i-dati-a-tablario","Step 2 — Inviare i dati a Tablario",[11,434,435],{},"Carichi i file esportati nel nostro portale di migrazione sicuro. Il trasferimento è cifrato e l'elaborazione avviene esclusivamente su server europei — pienamente conforme al GDPR.",[11,437,438,440],{},[15,439,427],{}," 5 minuti.",[32,442,444],{"id":443},"step-3-configuriamo-tutto-noi-per-te","Step 3 — Configuriamo tutto noi per te",[11,446,447],{},"Il nostro team di migrazione si occupa di:",[65,449,450,456,462,468,474],{},[68,451,452,455],{},[15,453,454],{},"Le schede ospite"," vengono importate e arricchite con i campi standard di Tablario (tag cliente abituale, allergie, tavolo preferito).",[68,457,458,461],{},[15,459,460],{},"Le prenotazioni attive e future"," vengono importate con il loro contesto — niente \"1 persona, ore 19:00\" senza note.",[68,463,464,467],{},[15,465,466],{},"Mappa sala e orari di apertura"," vengono ricreati in Tablario.",[68,469,470,473],{},[15,471,472],{},"Gli account dello staff"," vengono predisposti su richiesta.",[68,475,476,479],{},[15,477,478],{},"Widget web e Google Reserve"," vengono collegati al tuo calendario Tablario.",[11,481,482],{},"In questa fase non hai bisogno di essere coinvolto — torniamo da te solo per chiarimenti, ad esempio se il nome di un tavolo è ambiguo.",[11,484,485,487],{},[15,486,427],{}," 4–18 ore, a seconda del volume di dati.",[32,489,491],{"id":490},"step-4-si-va-in-onda","Step 4 — Si va in onda",[11,493,494,495,116],{},"Ricevi un URL di anteprima e puoi verificare il setup prima del go-live. Al tuo via libera attiviamo Tablario e da quel momento le nuove prenotazioni arrivano nel tuo back-office Tablario. Quandoo continua a girare in parallelo finché non lo disdici — così si hanno ",[15,496,497],{},"zero ore senza un sistema di prenotazione funzionante",[11,499,500,502],{},[15,501,427],{}," sessione congiunta di go-live di 30 minuti.",[27,504,506],{"id":505},"cosa-viene-migrato-e-cosa-no","Cosa viene migrato — e cosa no",[11,508,509],{},[15,510,511],{},"Migriamo in automatico:",[65,513,514,517,520,523,526],{},[68,515,516],{},"Schede ospite con dati di contatto",[68,518,519],{},"Prenotazioni attive (da oggi fino a dodici mesi avanti)",[68,521,522],{},"Storico prenotazioni degli ultimi 24 mesi",[68,524,525],{},"Mappa sala, sale, orari di apertura",[68,527,528],{},"Allergie e richieste speciali, dove Quandoo le ha registrate",[11,530,531],{},[15,532,533],{},"Migriamo su richiesta:",[65,535,536,539,542],{},[68,537,538],{},"Account staff e ruoli",[68,540,541],{},"Prenotazioni passate oltre i 24 mesi",[68,543,544],{},"Campi personalizzati (caso per caso)",[11,546,547],{},[15,548,549],{},"Non possiamo migrare:",[65,551,552,555,558],{},[68,553,554],{},"Recensioni Quandoo (giuridicamente di proprietà della piattaforma)",[68,556,557],{},"Punteggi di raccomandazione specifici della piattaforma",[68,559,560],{},"Traffico organico diretto da Quandoo — sostituito da Google Reserve, widget web e AI phone",[27,562,564],{"id":563},"zero-downtime-perché-è-importante","Zero-downtime: perché è importante",[11,566,567,568,571],{},"Non accendiamo Tablario \"alla mezzanotte del giorno X\". Lo facciamo girare ",[15,569,570],{},"in parallelo"," al tuo vecchio sistema per una o due settimane. Le prenotazioni che continuano ad arrivare via Quandoo vengono replicate in Tablario manualmente o via sync — eliminiamo i doppi-booking trattando il calendario tavoli come unica fonte di verità.",[11,573,574],{},"Solo quando ti senti tranquillo stacchi la spina a Quandoo. Fino a quel momento fai girare due sistemi — senza rischio.",[27,576,578],{"id":577},"altri-sistemi-da-cui-migriamo","Altri sistemi da cui migriamo",[11,580,581],{},"Tablario non è dedicato solo a Quandoo. Abbiamo percorsi di migrazione per:",[65,583,584,589,594,599,604,609,614],{},[68,585,586,588],{},[15,587,207],{}," — il più grande competitor internazionale",[68,590,591,593],{},[15,592,213],{}," — molto presente in Italia, Francia e Spagna",[68,595,596,598],{},[15,597,225],{}," — diffuso in Germania e Austria",[68,600,601,603],{},[15,602,231],{}," — radici francesi, presente anche in Italia",[68,605,606,608],{},[15,607,237],{}," — fornitore svizzero",[68,610,611,613],{},[15,612,243],{}," — fornitore di nicchia, soprattutto Berlino\u002FAmburgo",[68,615,616,618],{},[15,617,249],{}," — ristoranti più piccoli in area europea",[11,620,621],{},"Se il sistema attuale non è in lista: contattaci. Negli ultimi due anni abbiamo visto come fonte praticamente ogni strumento rilevante per la ristorazione.",[27,623,625],{"id":624},"cosa-ottieni-dopo-la-migrazione","Cosa ottieni dopo la migrazione",[11,627,628],{},"Tablario non sostituisce Quandoo 1:1 — fa di più:",[65,630,631,637,645,651],{},[68,632,633,636],{},[15,634,635],{},"8 canali di prenotazione in un solo calendario:"," telefono (gestito dall'AI), Google Reserve, sito web, walk-in, Instagram, WhatsApp, Facebook, TripAdvisor.",[68,638,639,642,643,116],{},[15,640,641],{},"AI phone 24\u002F7"," in italiano naturale (piano Pro e Scale). Le chiamate perse diventano un ricordo — i dati Bitkom mostrano che il 47–55 % delle prenotazioni passa dal telefono ",[276,644,278],{},[68,646,647,650],{},[15,648,649],{},"Mappa sala interattiva"," con prenotazioni drag-and-drop.",[68,652,653,656],{},[15,654,655],{},"Conformità EU AI Act fuori dalla scatola",": chi chiama viene informato all'inizio di ogni chiamata che sta parlando con un'AI e che può chiedere un operatore umano in qualsiasi momento (Articolo 50, Regolamento 2024\u002F1689).",[27,658,660],{"id":659},"domande-frequenti","Domande frequenti",[11,662,663,666],{},[15,664,665],{},"Quanto costa la migrazione?","\nIn Tablario è gratuita. Inizi a pagare dal giorno del go-live, sul piano Pro o Scale (Starter da 79 €\u002Fmese). Prova gratuita di 30 giorni.",[11,668,669,672],{},[15,670,671],{},"Quanto dura davvero?","\nPer ristoranti con meno di 5.000 schede ospite, tipicamente 24 ore dalla consegna dei dati. Per setup più grandi (multi-sede, oltre 50.000 schede) pianifichiamo 48–72 ore.",[11,674,675,678],{},[15,676,677],{},"Perderemo dati?","\nNo. Tutto quello che Quandoo esporta per te arriva 1:1 in Tablario. Prima del go-live eseguiamo un report di riconciliazione — vedi ogni prenotazione migrata.",[11,680,681,684],{},[15,682,683],{},"Se la migrazione richiede più del previsto?","\nIl rischio lo portiamo noi. Quandoo continua a girare nel frattempo; tu non hai alcun blackout sulle prenotazioni.",[11,686,687,690],{},[15,688,689],{},"Possiamo provare in anticipo?","\nSì. Ricevi un ambiente sandbox con dati di esempio per testare ogni funzionalità prima che vengano toccati i dati reali dei tuoi ospiti.",[27,692,694],{"id":693},"quando-iniziare","Quando iniziare?",[11,696,697,698,701,702,705],{},"Quandoo accetta prenotazioni fino al ",[15,699,700],{},"30 settembre 2026",". Consigliamo di ",[15,703,704],{},"avviare la migrazione entro agosto 2026"," al più tardi — ti dà un buffer sufficiente per la stagione estiva e per la corsa al Natale, che girerà già su Tablario.",[11,707,708],{},"Diamo priorità agli slot di migrazione anticipati: il terzo trimestre 2026 sarà il trimestre con il volume più alto della nostra storia aziendale.",[344,710],{},[11,712,713],{},[349,714,715,716,718,719,721],{},"Fonti: ",[276,717,278],{}," indagini Bitkom \u002F Statista, 2024 · ",[276,720,357],{}," comunicazione ufficiale Quandoo.de, 2026 · Regolamento UE 2024\u002F1689 sull'AI Act (Art. 50, in vigore dal 2 agosto 2026).",{"title":360,"searchDepth":361,"depth":361,"links":723},[724,730,731,732,733,734,735],{"id":414,"depth":361,"text":415,"children":725},[726,727,728,729],{"id":418,"depth":366,"text":419},{"id":431,"depth":366,"text":432},{"id":443,"depth":366,"text":444},{"id":490,"depth":366,"text":491},{"id":505,"depth":361,"text":506},{"id":563,"depth":361,"text":564},{"id":577,"depth":361,"text":578},{"id":624,"depth":361,"text":625},{"id":659,"depth":361,"text":660},{"id":693,"depth":361,"text":694},"Cosa significa nella pratica passare da Quandoo a Tablario: quattro passi, zero perdita dati, zero blackout sulle prenotazioni. Anche da OpenTable, TheFork, resmio, Zenchef, aleno, Synbook ed EasyTable.","it",{},"\u002Fblog\u002Fda-quandoo-a-tablario-in-24-ore-guida-alla-migrazione",{"title":395,"description":736},"blog\u002Fda-quandoo-a-tablario-in-24-ore-guida-alla-migrazione",[387,388,389],"yUDunurB0zeUQibI84Co3dzZUTdAOkt1SJl7Yxosv7A",{"id":745,"title":746,"author":6,"body":747,"date":376,"description":1087,"extension":378,"image":379,"locale":1088,"meta":1089,"navigation":382,"path":1090,"seo":1091,"stem":1092,"tags":1093,"translationKey":390,"__hash__":1094},"blog\u002Fblog\u002Fde-quandoo-a-tablario-en-24-heures-le-guide-de-migration.md","De Quandoo à Tablario en 24 heures — le guide de migration",{"type":8,"value":748,"toc":1073},[749,756,763,767,771,774,780,784,787,792,796,799,831,834,839,843,849,854,858,863,880,885,896,901,912,916,923,926,930,933,970,973,977,980,1008,1012,1018,1024,1030,1036,1042,1046,1057,1060,1062],[11,750,751,752,755],{},"Avec l'annonce de la fermeture de Quandoo le ",[15,753,754],{},"31 décembre 2026",", beaucoup de restaurants ont sur leur liste une tâche dont aucun ne voulait vraiment : changer de système de réservation sans perturber l'opération quotidienne.",[11,757,758,759,762],{},"Nous avons transformé le passage depuis Quandoo en un processus standardisé chez Tablario. Pour la plupart des restaurants, l'effort actif de votre côté est ",[15,760,761],{},"d'environ une heure"," — nous nous occupons du reste. Cet article détaille le processus étape par étape.",[27,764,766],{"id":765},"le-processus-en-4-étapes","Le processus en 4 étapes",[32,768,770],{"id":769},"étape-1-exporter-les-données","Étape 1 — Exporter les données",[11,772,773],{},"Tu te connectes à ton back-office Quandoo et tu déclenches l'export de données. Quandoo fournit les données sous forme d'un bundle CSV. Nous t'envoyons un court guide illustré à l'avance — aucune connaissance technique requise.",[11,775,776,779],{},[15,777,778],{},"Temps estimé :"," 10–15 minutes.",[32,781,783],{"id":782},"étape-2-envoyer-les-données-à-tablario","Étape 2 — Envoyer les données à Tablario",[11,785,786],{},"Tu téléverses les fichiers exportés sur notre portail de migration sécurisé. Le transfert est chiffré et le traitement se fait exclusivement sur des serveurs européens — conforme RGPD.",[11,788,789,791],{},[15,790,778],{}," 5 minutes.",[32,793,795],{"id":794},"étape-3-on-configure-tout-pour-toi","Étape 3 — On configure tout pour toi",[11,797,798],{},"Notre équipe migration gère :",[65,800,801,807,813,819,825],{},[68,802,803,806],{},[15,804,805],{},"Les profils clients"," sont importés et enrichis avec les champs standard Tablario (étiquettes habitué, allergies, table préférée).",[68,808,809,812],{},[15,810,811],{},"Les réservations actives et futures"," sont importées avec leur contexte — pas de « 1 personne, 19 h » sans note.",[68,814,815,818],{},[15,816,817],{},"Les plans de salle et horaires d'ouverture"," sont recréés dans Tablario.",[68,820,821,824],{},[15,822,823],{},"Les comptes équipe"," sont configurés sur demande.",[68,826,827,830],{},[15,828,829],{},"Le widget web et Google Réserver"," sont câblés dans ton calendrier Tablario.",[11,832,833],{},"Tu n'as pas besoin d'être impliqué pendant cette phase — on revient uniquement avec des questions, par exemple si un nom de table est ambigu.",[11,835,836,838],{},[15,837,778],{}," 4–18 heures, selon le volume de données.",[32,840,842],{"id":841},"étape-4-mise-en-production","Étape 4 — Mise en production",[11,844,845,846,116],{},"Tu reçois une URL de prévisualisation et tu peux revoir la configuration avant la mise en production. Sur ton feu vert, on active Tablario et on route les nouvelles réservations vers ton back-office Tablario à partir de ce moment. Quandoo continue de tourner en parallèle jusqu'à ce que tu le résilies — comme ça il y a ",[15,847,848],{},"zéro heure sans système de réservation fonctionnel",[11,850,851,853],{},[15,852,778],{}," 30 minutes de session conjointe de mise en production.",[27,855,857],{"id":856},"ce-qui-est-migré-et-ce-qui-ne-lest-pas","Ce qui est migré — et ce qui ne l'est pas",[11,859,860],{},[15,861,862],{},"Migré automatiquement :",[65,864,865,868,871,874,877],{},[68,866,867],{},"Profils clients avec coordonnées",[68,869,870],{},"Réservations actives (aujourd'hui et jusqu'à douze mois à venir)",[68,872,873],{},"Historique de réservations des 24 derniers mois",[68,875,876],{},"Plans de salle, salles, horaires d'ouverture",[68,878,879],{},"Allergies et demandes particulières, là où Quandoo les a stockées",[11,881,882],{},[15,883,884],{},"Migré sur demande :",[65,886,887,890,893],{},[68,888,889],{},"Comptes équipe et rôles",[68,891,892],{},"Réservations passées au-delà de 24 mois",[68,894,895],{},"Champs personnalisés (au cas par cas)",[11,897,898],{},[15,899,900],{},"Non migrable :",[65,902,903,906,909],{},[68,904,905],{},"Les avis Quandoo (légalement propriété de la plateforme)",[68,907,908],{},"Les scores de recommandation internes à la plateforme",[68,910,911],{},"Le trafic organique Quandoo direct — remplacé par Google Réserver, le widget web et l'IA téléphonique",[27,913,915],{"id":914},"zéro-interruption-pourquoi-ça-compte","Zéro interruption : pourquoi ça compte",[11,917,918,919,922],{},"On ne « bascule pas Tablario à minuit le jour X ». À la place, il tourne ",[15,920,921],{},"en parallèle"," de ton ancien système pendant une à deux semaines. Les réservations qui arrivent encore via Quandoo sont mirrorisées dans Tablario manuellement ou par sync — nous éliminons les doubles réservations en traitant le calendrier de salle comme source unique de vérité.",[11,924,925],{},"C'est uniquement quand tu te sens confiant que tu débranches Quandoo. Jusque-là, tu fais tourner deux systèmes — sans risque.",[27,927,929],{"id":928},"les-autres-systèmes-que-nous-migrons","Les autres systèmes que nous migrons",[11,931,932],{},"Tablario n'est pas Quandoo-only. Nous avons des chemins de migration pour :",[65,934,935,940,945,950,955,960,965],{},[68,936,937,939],{},[15,938,207],{}," — le plus grand concurrent international",[68,941,942,944],{},[15,943,225],{}," — courant en Allemagne et Autriche",[68,946,947,949],{},[15,948,231],{}," — d'origine française, présent en Allemagne",[68,951,952,954],{},[15,953,213],{}," — leader européen au modèle au couvert",[68,956,957,959],{},[15,958,237],{}," — fournisseur suisse",[68,961,962,964],{},[15,963,243],{}," — fournisseur de niche, principalement Berlin\u002FHambourg",[68,966,967,969],{},[15,968,249],{}," — petits restaurants DACH",[11,971,972],{},"Si ton système actuel n'est pas listé : contacte-nous. Au cours des deux dernières années, nous avons vu presque tous les outils restaurants pertinents comme source.",[27,974,976],{"id":975},"ce-que-tu-obtiens-après-la-migration","Ce que tu obtiens après la migration",[11,978,979],{},"Tablario ne remplace pas Quandoo 1:1 — il fait davantage :",[65,981,982,988,996,1002],{},[68,983,984,987],{},[15,985,986],{},"8 canaux de réservation dans un seul calendrier :"," téléphone (propulsé par IA), Google Réserver, site web, walk-ins, Instagram, WhatsApp, Facebook, TripAdvisor.",[68,989,990,993,994,116],{},[15,991,992],{},"IA téléphonique 24\u002F7"," en français naturel (forfait Pro et Scale). Les appels manqués deviennent un souvenir — les données Bitkom montrent que 47–55 % des réservations passent par téléphone ",[276,995,278],{},[68,997,998,1001],{},[15,999,1000],{},"Plan de salle interactif"," avec réservations en glisser-déposer.",[68,1003,1004,1007],{},[15,1005,1006],{},"Conformité EU AI Act prête à l'emploi"," : les appelants sont informés au début de chaque appel qu'ils parlent à une IA et peuvent demander un humain à tout moment (article 50, règlement 2024\u002F1689).",[27,1009,1011],{"id":1010},"questions-fréquentes","Questions fréquentes",[11,1013,1014,1017],{},[15,1015,1016],{},"Combien coûte la migration ?","\nChez Tablario, gratuite. Tu paies à partir du jour de mise en production pour le plan Pro ou Scale (Starter à partir de 79 €\u002Fmois). 30 jours d'essai gratuit.",[11,1019,1020,1023],{},[15,1021,1022],{},"Combien de temps ça prend réellement ?","\nPour les restaurants avec moins de 5 000 profils clients, typiquement 24 heures à partir de la remise des données. Pour les setups plus grands (multi-sites, plus de 50 000 profils), on prévoit 48–72 heures.",[11,1025,1026,1029],{},[15,1027,1028],{},"Va-t-on perdre des données ?","\nNon. Tout ce que Quandoo exporte pour toi arrive 1:1 dans Tablario. Avant la mise en production, on lance un rapport de réconciliation — tu vois chaque réservation migrée.",[11,1031,1032,1035],{},[15,1033,1034],{},"Et si la migration prend plus de temps que prévu ?","\nOn porte ce risque. Quandoo continue de tourner pendant ce temps ; tu n'as aucune interruption de réservations.",[11,1037,1038,1041],{},[15,1039,1040],{},"Peut-on tester à l'avance ?","\nOui. Tu reçois un environnement bac à sable avec des données d'exemple pour pouvoir essayer chaque fonctionnalité avant que tes vraies données clients ne soient touchées.",[27,1043,1045],{"id":1044},"quand-commencer","Quand commencer ?",[11,1047,1048,1049,1052,1053,1056],{},"Quandoo accepte les réservations jusqu'au ",[15,1050,1051],{},"30 septembre 2026",". Nous recommandons de ",[15,1054,1055],{},"lancer la migration au plus tard en août 2026"," — ça te donne un buffer suffisant pour la haute saison estivale et l'approche de la période de Noël, qui tournera sur Tablario.",[11,1058,1059],{},"Nous priorisons les créneaux de migration précoce : le T3\u002F2026 sera le trimestre au plus gros volume de notre histoire d'entreprise.",[344,1061],{},[11,1063,1064],{},[349,1065,1066,1067,1069,1070,1072],{},"Sources : ",[276,1068,278],{}," Enquêtes Bitkom \u002F Statista, 2024 · ",[276,1071,357],{}," Annonce officielle Quandoo.de, 2026 · Règlement UE 2024\u002F1689 EU AI Act (art. 50, en vigueur le 2 août 2026).",{"title":360,"searchDepth":361,"depth":361,"links":1074},[1075,1081,1082,1083,1084,1085,1086],{"id":765,"depth":361,"text":766,"children":1076},[1077,1078,1079,1080],{"id":769,"depth":366,"text":770},{"id":782,"depth":366,"text":783},{"id":794,"depth":366,"text":795},{"id":841,"depth":366,"text":842},{"id":856,"depth":361,"text":857},{"id":914,"depth":361,"text":915},{"id":928,"depth":361,"text":929},{"id":975,"depth":361,"text":976},{"id":1010,"depth":361,"text":1011},{"id":1044,"depth":361,"text":1045},"À quoi ressemble en pratique le passage de Quandoo à Tablario : quatre étapes, aucune perte de données, aucune interruption de réservations. Aussi depuis OpenTable, resmio, Zenchef, aleno, Synbook et EasyTable.","fr",{},"\u002Fblog\u002Fde-quandoo-a-tablario-en-24-heures-le-guide-de-migration",{"title":746,"description":1087},"blog\u002Fde-quandoo-a-tablario-en-24-heures-le-guide-de-migration",[387,388,389],"4x0QdG4pfXQdV29x4nKroyTQXSTofHgRXaxPkhqcLSs",{"id":1096,"title":1097,"author":6,"body":1098,"date":376,"description":1432,"extension":378,"image":379,"locale":1433,"meta":1434,"navigation":382,"path":1435,"seo":1436,"stem":1437,"tags":1438,"translationKey":390,"__hash__":1439},"blog\u002Fblog\u002Fquandoo-migration-zu-tablario-in-24-stunden.md","Von Quandoo zu Tablario in 24 Stunden — der Migrationsleitfaden",{"type":8,"value":1099,"toc":1418},[1100,1107,1114,1118,1122,1125,1131,1135,1138,1143,1147,1150,1182,1185,1190,1194,1200,1205,1209,1214,1231,1236,1247,1252,1263,1267,1273,1276,1280,1283,1315,1318,1322,1325,1353,1357,1363,1369,1375,1381,1387,1391,1402,1405,1407],[11,1101,1102,1103,1106],{},"Mit der Ankündigung, dass Quandoo zum ",[15,1104,1105],{},"31. Dezember 2026"," abgeschaltet wird, kommt für viele Restaurants jetzt eine Aufgabe auf den Tisch, die niemand wirklich auf der To-do-Liste haben wollte: ein Reservierungssystem wechseln, ohne den laufenden Betrieb zu stören.",[11,1108,1109,1110,1113],{},"Wir haben den Quandoo-Wechsel bei Tablario zu einem standardisierten Prozess gemacht. Der Aufwand liegt für die meisten Restaurants bei ",[15,1111,1112],{},"rund einer Stunde aktiver Mitarbeit Ihrerseits"," — den Rest übernehmen wir. Dieser Beitrag beschreibt den Ablauf Schritt für Schritt.",[27,1115,1117],{"id":1116},"der-4-schritt-prozess","Der 4-Schritt-Prozess",[32,1119,1121],{"id":1120},"schritt-1-daten-exportieren","Schritt 1 — Daten exportieren",[11,1123,1124],{},"Sie loggen sich in Ihr Quandoo-Backend ein und starten den Datenexport. Quandoo stellt die Daten als CSV-Bundle zur Verfügung. Wir senden Ihnen vorab eine kurze Anleitung mit Screenshots — Sie müssen nichts technisches verstehen.",[11,1126,1127,1130],{},[15,1128,1129],{},"Geschätzte Zeit:"," 10–15 Minuten.",[32,1132,1134],{"id":1133},"schritt-2-daten-an-tablario-übermitteln","Schritt 2 — Daten an Tablario übermitteln",[11,1136,1137],{},"Sie laden die exportierten Dateien in unser sicheres Migrations-Portal hoch. Die Übertragung läuft verschlüsselt, die Daten werden ausschließlich auf europäischen Servern verarbeitet — DSGVO-konform.",[11,1139,1140,1142],{},[15,1141,1129],{}," 5 Minuten.",[32,1144,1146],{"id":1145},"schritt-3-wir-konfigurieren-alles-für-sie","Schritt 3 — Wir konfigurieren alles für Sie",[11,1148,1149],{},"Unser Migrationsteam übernimmt:",[65,1151,1152,1158,1164,1170,1176],{},[68,1153,1154,1157],{},[15,1155,1156],{},"Gästeprofile"," werden importiert und um Tablario-Standardfelder ergänzt (Markierungen für Stammgäste, Allergien, Wunsch-Tisch).",[68,1159,1160,1163],{},[15,1161,1162],{},"Aktive und zukünftige Reservierungen"," werden mit Kontext übernommen — keine \"1 Person, 19:00 Uhr\" ohne Notizen.",[68,1165,1166,1169],{},[15,1167,1168],{},"Tischpläne und Öffnungszeiten"," werden in Tablario nachgebildet.",[68,1171,1172,1175],{},[15,1173,1174],{},"Mitarbeiterzugänge"," richten wir auf Wunsch direkt mit ein.",[68,1177,1178,1181],{},[15,1179,1180],{},"Webwidget und Google Reserve"," verknüpfen wir mit Ihrem Tablario-Kalender.",[11,1183,1184],{},"Während dieser Phase brauchen wir Sie nicht — wir melden uns nur bei Rückfragen, etwa wenn ein Tischname mehrdeutig ist.",[11,1186,1187,1189],{},[15,1188,1129],{}," 4–18 Stunden, je nach Datenvolumen.",[32,1191,1193],{"id":1192},"schritt-4-live-schaltung","Schritt 4 — Live-Schaltung",[11,1195,1196,1197,116],{},"Sie bekommen eine Vorschau-URL und können das Setup prüfen, bevor live gegangen wird. Auf Ihr OK schalten wir Tablario scharf und routen neue Buchungen ab diesem Moment in Ihr Tablario-Backend. Quandoo läuft parallel weiter, bis Sie es kündigen — auf diese Weise gibt es ",[15,1198,1199],{},"null Stunden ohne funktionierendes Buchungssystem",[11,1201,1202,1204],{},[15,1203,1129],{}," 30 Minuten gemeinsame Live-Schaltung.",[27,1206,1208],{"id":1207},"was-migriert-wird-und-was-nicht","Was migriert wird — und was nicht",[11,1210,1211],{},[15,1212,1213],{},"Wir übernehmen automatisch:",[65,1215,1216,1219,1222,1225,1228],{},[68,1217,1218],{},"Gästeprofile mit Kontaktdaten",[68,1220,1221],{},"Aktive Reservierungen (heute bis zwölf Monate in der Zukunft)",[68,1223,1224],{},"Reservierungshistorie der letzten 24 Monate",[68,1226,1227],{},"Tischpläne, Räume, Öffnungszeiten",[68,1229,1230],{},"Allergien und Sonderwünsche, soweit in Quandoo gepflegt",[11,1232,1233],{},[15,1234,1235],{},"Wir übernehmen auf Wunsch:",[65,1237,1238,1241,1244],{},[68,1239,1240],{},"Mitarbeiterkonten und Rollen",[68,1242,1243],{},"Vergangene Reservierungen über 24 Monate hinaus",[68,1245,1246],{},"Custom-Felder (besprechen wir individuell)",[11,1248,1249],{},[15,1250,1251],{},"Wir können nicht übernehmen:",[65,1253,1254,1257,1260],{},[68,1255,1256],{},"Quandoo-Bewertungen (gehören rechtlich der Plattform)",[68,1258,1259],{},"Plattformeigene Empfehlungs-Scores",[68,1261,1262],{},"Direkten organischen Quandoo-Traffic — der wird durch Google Reserve, Web-Widget und KI-Telefonie ersetzt",[27,1264,1266],{"id":1265},"zero-downtime-warum-das-wichtig-ist","Zero-Downtime: warum das wichtig ist",[11,1268,1269,1270,1272],{},"Wir schalten Tablario nicht \"an Tag X um Mitternacht\" scharf. Stattdessen läuft es für ein bis zwei Wochen ",[15,1271,189],{}," zu Ihrem alten System. Buchungen, die noch über Quandoo eingehen, werden in Tablario manuell oder per Sync nachgepflegt — Doppelbuchungen schließen wir aus, indem wir den Tisch-Kalender als alleinige Wahrheitsquelle definieren.",[11,1274,1275],{},"Erst wenn Sie sich sicher fühlen, ziehen Sie den Stecker bei Quandoo. Bis dahin haben Sie zwei Systeme — kein Risiko.",[27,1277,1279],{"id":1278},"welche-anderen-systeme-wir-migrieren","Welche anderen Systeme wir migrieren",[11,1281,1282],{},"Tablario ist nicht nur auf Quandoo spezialisiert. Wir haben Migrationsroutinen für:",[65,1284,1285,1290,1295,1300,1305,1310],{},[68,1286,1287,1289],{},[15,1288,207],{}," — der größte internationale Wettbewerber",[68,1291,1292,1294],{},[15,1293,225],{}," — verbreitet in Deutschland und Österreich",[68,1296,1297,1299],{},[15,1298,231],{}," — Frankreich-Schwerpunkt, präsent in Deutschland",[68,1301,1302,1304],{},[15,1303,237],{}," — Schweizer Anbieter",[68,1306,1307,1309],{},[15,1308,243],{}," — Nischen-Anbieter, hauptsächlich Berlin\u002FHamburg",[68,1311,1312,1314],{},[15,1313,249],{}," — kleinere DACH-Restaurants",[11,1316,1317],{},"Falls Ihr aktuelles System hier nicht aufgelistet ist: melden Sie sich. Wir haben in den letzten zwei Jahren nahezu jedes gängige Restaurant-Tool als Quelle gesehen.",[27,1319,1321],{"id":1320},"was-sie-nach-der-migration-bekommen","Was Sie nach der Migration bekommen",[11,1323,1324],{},"Tablario ersetzt Quandoo nicht 1:1 — es leistet mehr:",[65,1326,1327,1333,1341,1347],{},[68,1328,1329,1332],{},[15,1330,1331],{},"8 Buchungskanäle in einem Kalender:"," Telefon (KI-gestützt), Google Reserve, Website, Walk-ins, Instagram, WhatsApp, Facebook, TripAdvisor.",[68,1334,1335,1338,1339,116],{},[15,1336,1337],{},"KI-Telefonie 24\u002F7"," in natürlichem Deutsch (Pro- und Scale-Plan). Verpasste Anrufe gehören damit der Vergangenheit an — laut Bitkom-Daten laufen 47–55 % aller Reservierungen telefonisch ",[276,1340,278],{},[68,1342,1343,1346],{},[15,1344,1345],{},"Interaktiver Tischplan"," mit Drag-and-drop-Reservierungen.",[68,1348,1349,1352],{},[15,1350,1351],{},"EU-AI-Act-Konformität"," ab Werk: Anrufer werden vor jedem Gespräch informiert, dass sie mit einer KI sprechen, und können auf Wunsch zu einem Mitarbeiter wechseln (Artikel 50, Verordnung 2024\u002F1689).",[27,1354,1356],{"id":1355},"häufige-fragen","Häufige Fragen",[11,1358,1359,1362],{},[15,1360,1361],{},"Was kostet die Migration?","\nBei Tablario kostenlos. Sie zahlen ab dem Tag, an dem Sie live gehen, den Pro- oder Scale-Plan (ab 79 € \u002F Monat im Starter). 30 Tage kostenloser Test.",[11,1364,1365,1368],{},[15,1366,1367],{},"Wie lange dauert es wirklich?","\nBei Restaurants mit \u003C 5.000 Gästeprofilen typischerweise 24 Stunden ab Datenübergabe. Bei größeren Setups (Multi-Standort, > 50.000 Profile) planen wir 48–72 Stunden ein.",[11,1370,1371,1374],{},[15,1372,1373],{},"Verlieren wir Daten?","\nNein. Alles, was Quandoo Ihnen exportiert, kommt 1:1 in Tablario an. Wir machen vor der Live-Schaltung einen Abgleich-Bericht — Sie sehen jede einzelne migrierte Reservierung.",[11,1376,1377,1380],{},[15,1378,1379],{},"Was, wenn die Migration länger dauert als geplant?","\nWir tragen das Risiko. Quandoo läuft in der Zwischenzeit weiter, Sie haben keinen Buchungsausfall.",[11,1382,1383,1386],{},[15,1384,1385],{},"Können wir vorher testen?","\nJa. Sie bekommen eine Sandbox-Umgebung mit Beispieldaten, in der Sie alle Funktionen ausprobieren können, bevor Ihre echten Gästedaten angefasst werden.",[27,1388,1390],{"id":1389},"wann-sollten-sie-starten","Wann sollten Sie starten?",[11,1392,1393,1394,1397,1398,1401],{},"Quandoo nimmt bis zum ",[15,1395,1396],{},"30. September 2026"," Reservierungen an. Wir empfehlen, ",[15,1399,1400],{},"spätestens im August 2026"," mit der Migration zu beginnen — dann haben Sie ausreichend Puffer für das Sommergeschäft und die Vorbereitung auf das Weihnachtsgeschäft, das mit Tablario läuft.",[11,1403,1404],{},"Frühe Migrationsslots vergeben wir bevorzugt: Im Q3\u002F2026 erwarten wir das volumenstärkste Quartal in unserer Firmengeschichte.",[344,1406],{},[11,1408,1409],{},[349,1410,1411,1412,1414,1415,1417],{},"Quellen: ",[276,1413,278],{}," Bitkom \u002F Statista Umfragen, 2024 · ",[276,1416,357],{}," Quandoo.de Offizielle Ankündigung, 2026 · EU AI Act Verordnung 2024\u002F1689 (Art. 50, Inkrafttreten 2. August 2026).",{"title":360,"searchDepth":361,"depth":361,"links":1419},[1420,1426,1427,1428,1429,1430,1431],{"id":1116,"depth":361,"text":1117,"children":1421},[1422,1423,1424,1425],{"id":1120,"depth":366,"text":1121},{"id":1133,"depth":366,"text":1134},{"id":1145,"depth":366,"text":1146},{"id":1192,"depth":366,"text":1193},{"id":1207,"depth":361,"text":1208},{"id":1265,"depth":361,"text":1266},{"id":1278,"depth":361,"text":1279},{"id":1320,"depth":361,"text":1321},{"id":1355,"depth":361,"text":1356},{"id":1389,"depth":361,"text":1390},"So sieht der Wechsel von Quandoo zu Tablario praktisch aus: vier Schritte, kein Datenverlust, kein Buchungsausfall. Auch von OpenTable, resmio, Zenchef, aleno, Synbook und EasyTable.","de",{},"\u002Fblog\u002Fquandoo-migration-zu-tablario-in-24-stunden",{"title":1097,"description":1432},"blog\u002Fquandoo-migration-zu-tablario-in-24-stunden",[387,388,389],"RRQzxXqHYRolBd-2lxtXOPerNlogTGGA0VqYU-IPDe0",{"id":1441,"title":1442,"author":6,"body":1443,"date":376,"description":1776,"extension":378,"image":379,"locale":1777,"meta":1778,"navigation":382,"path":1779,"seo":1780,"stem":1781,"tags":1782,"translationKey":390,"__hash__":1783},"blog\u002Fblog\u002Fquandoo-to-tablario-migration-in-24-hours.md","From Quandoo to Tablario in 24 hours — the migration guide",{"type":8,"value":1444,"toc":1762},[1445,1452,1459,1463,1467,1470,1475,1479,1482,1486,1490,1493,1525,1528,1533,1537,1543,1548,1552,1557,1574,1579,1590,1595,1606,1610,1617,1620,1624,1627,1659,1662,1666,1669,1697,1701,1707,1713,1719,1725,1731,1735,1746,1749,1751],[11,1446,1447,1448,1451],{},"With the announcement that Quandoo will shut down on ",[15,1449,1450],{},"December 31, 2026",", many restaurants now face a task none of them really wanted on the to-do list: switch reservation systems without disrupting daily operations.",[11,1453,1454,1455,1458],{},"We have turned the Quandoo move at Tablario into a standardized process. For most restaurants the active effort on your side is ",[15,1456,1457],{},"about one hour"," — we handle the rest. This article walks through it step by step.",[27,1460,1462],{"id":1461},"the-4-step-process","The 4-step process",[32,1464,1466],{"id":1465},"step-1-export-the-data","Step 1 — Export the data",[11,1468,1469],{},"You log into your Quandoo back-office and trigger the data export. Quandoo provides the data as a CSV bundle. We send you a short illustrated guide ahead of time — no technical knowledge required.",[11,1471,1472,779],{},[15,1473,1474],{},"Estimated time:",[32,1476,1478],{"id":1477},"step-2-send-the-data-to-tablario","Step 2 — Send the data to Tablario",[11,1480,1481],{},"You upload the exported files to our secure migration portal. Transfer is encrypted and processing happens exclusively on European servers — GDPR compliant.",[11,1483,1484,791],{},[15,1485,1474],{},[32,1487,1489],{"id":1488},"step-3-we-configure-everything-for-you","Step 3 — We configure everything for you",[11,1491,1492],{},"Our migration team handles:",[65,1494,1495,1501,1507,1513,1519],{},[68,1496,1497,1500],{},[15,1498,1499],{},"Guest profiles"," are imported and enriched with Tablario standard fields (regular-guest tags, allergies, preferred table).",[68,1502,1503,1506],{},[15,1504,1505],{},"Active and future reservations"," are imported with context — no \"1 person, 7:00 PM\" without notes.",[68,1508,1509,1512],{},[15,1510,1511],{},"Table layouts and opening hours"," are recreated in Tablario.",[68,1514,1515,1518],{},[15,1516,1517],{},"Staff accounts"," are set up on request.",[68,1520,1521,1524],{},[15,1522,1523],{},"Web widget and Google Reserve"," are wired into your Tablario calendar.",[11,1526,1527],{},"You do not need to be involved during this phase — we only come back with questions, for example if a table name is ambiguous.",[11,1529,1530,1532],{},[15,1531,1474],{}," 4–18 hours, depending on data volume.",[32,1534,1536],{"id":1535},"step-4-go-live","Step 4 — Go live",[11,1538,1539,1540,116],{},"You receive a preview URL and can review the setup before going live. On your green light we activate Tablario and route new bookings into your Tablario back-office from that moment on. Quandoo keeps running in parallel until you cancel it — that way there are ",[15,1541,1542],{},"zero hours without a working booking system",[11,1544,1545,1547],{},[15,1546,1474],{}," 30 minutes joint go-live session.",[27,1549,1551],{"id":1550},"what-gets-migrated-and-what-does-not","What gets migrated — and what does not",[11,1553,1554],{},[15,1555,1556],{},"We migrate automatically:",[65,1558,1559,1562,1565,1568,1571],{},[68,1560,1561],{},"Guest profiles with contact details",[68,1563,1564],{},"Active reservations (today through twelve months out)",[68,1566,1567],{},"Reservation history of the last 24 months",[68,1569,1570],{},"Table layouts, rooms, opening hours",[68,1572,1573],{},"Allergies and special requests, where Quandoo stored them",[11,1575,1576],{},[15,1577,1578],{},"We migrate on request:",[65,1580,1581,1584,1587],{},[68,1582,1583],{},"Staff accounts and roles",[68,1585,1586],{},"Past reservations beyond 24 months",[68,1588,1589],{},"Custom fields (case-by-case)",[11,1591,1592],{},[15,1593,1594],{},"We cannot migrate:",[65,1596,1597,1600,1603],{},[68,1598,1599],{},"Quandoo reviews (legally owned by the platform)",[68,1601,1602],{},"Platform-specific recommendation scores",[68,1604,1605],{},"Direct organic Quandoo traffic — replaced by Google Reserve, web widget and AI phone",[27,1607,1609],{"id":1608},"zero-downtime-why-this-matters","Zero-downtime: why this matters",[11,1611,1612,1613,1616],{},"We do not flip Tablario \"on at midnight on day X\". Instead it runs ",[15,1614,1615],{},"in parallel"," to your old system for one to two weeks. Bookings still arriving via Quandoo are mirrored into Tablario manually or via sync — we eliminate double-bookings by treating the table calendar as the single source of truth.",[11,1618,1619],{},"Only when you feel confident do you pull the plug at Quandoo. Until then you run two systems — no risk.",[27,1621,1623],{"id":1622},"other-systems-we-migrate","Other systems we migrate",[11,1625,1626],{},"Tablario is not Quandoo-only. We have migration paths for:",[65,1628,1629,1634,1639,1644,1649,1654],{},[68,1630,1631,1633],{},[15,1632,207],{}," — the largest international competitor",[68,1635,1636,1638],{},[15,1637,225],{}," — common in Germany and Austria",[68,1640,1641,1643],{},[15,1642,231],{}," — France-rooted, present in Germany",[68,1645,1646,1648],{},[15,1647,237],{}," — Swiss provider",[68,1650,1651,1653],{},[15,1652,243],{}," — niche provider, mainly Berlin\u002FHamburg",[68,1655,1656,1658],{},[15,1657,249],{}," — smaller DACH restaurants",[11,1660,1661],{},"If your current system is not listed: get in touch. Over the past two years we have seen nearly every relevant restaurant tool as a source.",[27,1663,1665],{"id":1664},"what-you-get-after-the-migration","What you get after the migration",[11,1667,1668],{},"Tablario does not replace Quandoo 1:1 — it does more:",[65,1670,1671,1677,1685,1691],{},[68,1672,1673,1676],{},[15,1674,1675],{},"8 booking channels in one calendar:"," phone (AI-powered), Google Reserve, website, walk-ins, Instagram, WhatsApp, Facebook, TripAdvisor.",[68,1678,1679,1682,1683,116],{},[15,1680,1681],{},"24\u002F7 AI phone"," in natural German (Pro and Scale plan). Missed calls become a memory — Bitkom data shows 47–55 % of reservations happen by phone ",[276,1684,278],{},[68,1686,1687,1690],{},[15,1688,1689],{},"Interactive table plan"," with drag-and-drop reservations.",[68,1692,1693,1696],{},[15,1694,1695],{},"EU AI Act compliance out of the box",": callers are informed at the start of each call that they are speaking with AI and can ask for a human at any time (Article 50, Regulation 2024\u002F1689).",[27,1698,1700],{"id":1699},"frequently-asked-questions","Frequently asked questions",[11,1702,1703,1706],{},[15,1704,1705],{},"What does the migration cost?","\nAt Tablario, free. You pay starting on go-live day for the Pro or Scale plan (Starter from 79 €\u002Fmonth). 30-day free trial.",[11,1708,1709,1712],{},[15,1710,1711],{},"How long does it actually take?","\nFor restaurants with under 5,000 guest profiles, typically 24 hours from data handover. For larger setups (multi-location, over 50,000 profiles) we plan for 48–72 hours.",[11,1714,1715,1718],{},[15,1716,1717],{},"Will we lose data?","\nNo. Whatever Quandoo exports for you arrives 1:1 in Tablario. Before go-live we run a reconciliation report — you see every migrated reservation.",[11,1720,1721,1724],{},[15,1722,1723],{},"What if migration takes longer than planned?","\nWe carry that risk. Quandoo keeps running in the meantime; you have no booking outage.",[11,1726,1727,1730],{},[15,1728,1729],{},"Can we test in advance?","\nYes. You get a sandbox environment with sample data so you can try every feature before your real guest data is touched.",[27,1732,1734],{"id":1733},"when-should-you-start","When should you start?",[11,1736,1737,1738,1741,1742,1745],{},"Quandoo accepts reservations until ",[15,1739,1740],{},"September 30, 2026",". We recommend ",[15,1743,1744],{},"starting the migration by August 2026"," at the latest — that gives you enough buffer for the summer trade and the run-up to the Christmas season, which will run on Tablario.",[11,1747,1748],{},"We prioritize early migration slots: Q3\u002F2026 will be the highest-volume quarter in our company history.",[344,1750],{},[11,1752,1753],{},[349,1754,1755,1756,1758,1759,1761],{},"Sources: ",[276,1757,278],{}," Bitkom \u002F Statista surveys, 2024 · ",[276,1760,357],{}," Quandoo.de official announcement, 2026 · EU AI Act Regulation 2024\u002F1689 (Art. 50, in force August 2, 2026).",{"title":360,"searchDepth":361,"depth":361,"links":1763},[1764,1770,1771,1772,1773,1774,1775],{"id":1461,"depth":361,"text":1462,"children":1765},[1766,1767,1768,1769],{"id":1465,"depth":366,"text":1466},{"id":1477,"depth":366,"text":1478},{"id":1488,"depth":366,"text":1489},{"id":1535,"depth":366,"text":1536},{"id":1550,"depth":361,"text":1551},{"id":1608,"depth":361,"text":1609},{"id":1622,"depth":361,"text":1623},{"id":1664,"depth":361,"text":1665},{"id":1699,"depth":361,"text":1700},{"id":1733,"depth":361,"text":1734},"What switching from Quandoo to Tablario looks like in practice: four steps, no data loss, no booking outage. Also from OpenTable, resmio, Zenchef, aleno, Synbook and EasyTable.","en",{},"\u002Fblog\u002Fquandoo-to-tablario-migration-in-24-hours",{"title":1442,"description":1776},"blog\u002Fquandoo-to-tablario-migration-in-24-hours",[387,388,389],"6mdguHzuQj2jDRPz3QY9ostsM0v7L3nBYQCXhZpzLOQ",{"id":4,"title":5,"author":6,"body":1785,"date":376,"description":377,"extension":378,"image":379,"locale":380,"meta":2025,"navigation":382,"path":383,"seo":2026,"stem":385,"tags":2027,"translationKey":390,"__hash__":391},{"type":8,"value":1786,"toc":2011},[1787,1791,1795,1797,1799,1801,1805,1807,1809,1813,1815,1817,1839,1841,1845,1847,1851,1855,1857,1861,1873,1877,1885,1889,1897,1899,1903,1905,1907,1909,1943,1945,1947,1949,1969,1971,1975,1979,1983,1987,1991,1993,1999,2001,2003],[11,1788,13,1789,18],{},[15,1790,17],{},[11,1792,21,1793,25],{},[15,1794,24],{},[27,1796,30],{"id":29},[32,1798,35],{"id":34},[11,1800,38],{},[11,1802,1803,44],{},[15,1804,43],{},[32,1806,48],{"id":47},[11,1808,51],{},[11,1810,1811,56],{},[15,1812,43],{},[32,1814,60],{"id":59},[11,1816,63],{},[65,1818,1819,1823,1827,1831,1835],{},[68,1820,1821,73],{},[15,1822,72],{},[68,1824,1825,79],{},[15,1826,78],{},[68,1828,1829,85],{},[15,1830,84],{},[68,1832,1833,91],{},[15,1834,90],{},[68,1836,1837,97],{},[15,1838,96],{},[11,1840,100],{},[11,1842,1843,105],{},[15,1844,43],{},[32,1846,109],{"id":108},[11,1848,112,1849,116],{},[15,1850,115],{},[11,1852,1853,121],{},[15,1854,43],{},[27,1856,125],{"id":124},[11,1858,1859],{},[15,1860,130],{},[65,1862,1863,1865,1867,1869,1871],{},[68,1864,135],{},[68,1866,138],{},[68,1868,141],{},[68,1870,144],{},[68,1872,147],{},[11,1874,1875],{},[15,1876,152],{},[65,1878,1879,1881,1883],{},[68,1880,157],{},[68,1882,160],{},[68,1884,163],{},[11,1886,1887],{},[15,1888,168],{},[65,1890,1891,1893,1895],{},[68,1892,173],{},[68,1894,176],{},[68,1896,179],{},[27,1898,183],{"id":182},[11,1900,186,1901,190],{},[15,1902,189],{},[11,1904,193],{},[27,1906,197],{"id":196},[11,1908,200],{},[65,1910,1911,1915,1919,1923,1927,1931,1935,1939],{},[68,1912,1913,208],{},[15,1914,207],{},[68,1916,1917,214],{},[15,1918,213],{},[68,1920,1921,220],{},[15,1922,219],{},[68,1924,1925,226],{},[15,1926,225],{},[68,1928,1929,232],{},[15,1930,231],{},[68,1932,1933,238],{},[15,1934,237],{},[68,1936,1937,244],{},[15,1938,243],{},[68,1940,1941,250],{},[15,1942,249],{},[11,1944,253],{},[27,1946,257],{"id":256},[11,1948,260],{},[65,1950,1951,1955,1961,1965],{},[68,1952,1953,268],{},[15,1954,267],{},[68,1956,1957,274,1959,116],{},[15,1958,273],{},[276,1960,278],{},[68,1962,1963,284],{},[15,1964,283],{},[68,1966,1967,290],{},[15,1968,289],{},[27,1970,294],{"id":293},[11,1972,1973,300],{},[15,1974,299],{},[11,1976,1977,306],{},[15,1978,305],{},[11,1980,1981,312],{},[15,1982,311],{},[11,1984,1985,318],{},[15,1986,317],{},[11,1988,1989,324],{},[15,1990,323],{},[27,1992,328],{"id":327},[11,1994,331,1995,335,1997,339],{},[15,1996,334],{},[15,1998,338],{},[11,2000,342],{},[344,2002],{},[11,2004,2005],{},[349,2006,351,2007,354,2009,358],{},[276,2008,278],{},[276,2010,357],{},{"title":360,"searchDepth":361,"depth":361,"links":2012},[2013,2019,2020,2021,2022,2023,2024],{"id":29,"depth":361,"text":30,"children":2014},[2015,2016,2017,2018],{"id":34,"depth":366,"text":35},{"id":47,"depth":366,"text":48},{"id":59,"depth":366,"text":60},{"id":108,"depth":366,"text":109},{"id":124,"depth":361,"text":125},{"id":182,"depth":361,"text":183},{"id":196,"depth":361,"text":197},{"id":256,"depth":361,"text":257},{"id":293,"depth":361,"text":294},{"id":327,"depth":361,"text":328},{},{"title":5,"description":377},[387,388,389],[2029,2273,2560],{"id":4,"title":5,"author":6,"body":2030,"date":376,"description":377,"extension":378,"image":379,"locale":380,"meta":2270,"navigation":382,"path":383,"seo":2271,"stem":385,"tags":2272,"translationKey":390,"__hash__":391},{"type":8,"value":2031,"toc":2256},[2032,2036,2040,2042,2044,2046,2050,2052,2054,2058,2060,2062,2084,2086,2090,2092,2096,2100,2102,2106,2118,2122,2130,2134,2142,2144,2148,2150,2152,2154,2188,2190,2192,2194,2214,2216,2220,2224,2228,2232,2236,2238,2244,2246,2248],[11,2033,13,2034,18],{},[15,2035,17],{},[11,2037,21,2038,25],{},[15,2039,24],{},[27,2041,30],{"id":29},[32,2043,35],{"id":34},[11,2045,38],{},[11,2047,2048,44],{},[15,2049,43],{},[32,2051,48],{"id":47},[11,2053,51],{},[11,2055,2056,56],{},[15,2057,43],{},[32,2059,60],{"id":59},[11,2061,63],{},[65,2063,2064,2068,2072,2076,2080],{},[68,2065,2066,73],{},[15,2067,72],{},[68,2069,2070,79],{},[15,2071,78],{},[68,2073,2074,85],{},[15,2075,84],{},[68,2077,2078,91],{},[15,2079,90],{},[68,2081,2082,97],{},[15,2083,96],{},[11,2085,100],{},[11,2087,2088,105],{},[15,2089,43],{},[32,2091,109],{"id":108},[11,2093,112,2094,116],{},[15,2095,115],{},[11,2097,2098,121],{},[15,2099,43],{},[27,2101,125],{"id":124},[11,2103,2104],{},[15,2105,130],{},[65,2107,2108,2110,2112,2114,2116],{},[68,2109,135],{},[68,2111,138],{},[68,2113,141],{},[68,2115,144],{},[68,2117,147],{},[11,2119,2120],{},[15,2121,152],{},[65,2123,2124,2126,2128],{},[68,2125,157],{},[68,2127,160],{},[68,2129,163],{},[11,2131,2132],{},[15,2133,168],{},[65,2135,2136,2138,2140],{},[68,2137,173],{},[68,2139,176],{},[68,2141,179],{},[27,2143,183],{"id":182},[11,2145,186,2146,190],{},[15,2147,189],{},[11,2149,193],{},[27,2151,197],{"id":196},[11,2153,200],{},[65,2155,2156,2160,2164,2168,2172,2176,2180,2184],{},[68,2157,2158,208],{},[15,2159,207],{},[68,2161,2162,214],{},[15,2163,213],{},[68,2165,2166,220],{},[15,2167,219],{},[68,2169,2170,226],{},[15,2171,225],{},[68,2173,2174,232],{},[15,2175,231],{},[68,2177,2178,238],{},[15,2179,237],{},[68,2181,2182,244],{},[15,2183,243],{},[68,2185,2186,250],{},[15,2187,249],{},[11,2189,253],{},[27,2191,257],{"id":256},[11,2193,260],{},[65,2195,2196,2200,2206,2210],{},[68,2197,2198,268],{},[15,2199,267],{},[68,2201,2202,274,2204,116],{},[15,2203,273],{},[276,2205,278],{},[68,2207,2208,284],{},[15,2209,283],{},[68,2211,2212,290],{},[15,2213,289],{},[27,2215,294],{"id":293},[11,2217,2218,300],{},[15,2219,299],{},[11,2221,2222,306],{},[15,2223,305],{},[11,2225,2226,312],{},[15,2227,311],{},[11,2229,2230,318],{},[15,2231,317],{},[11,2233,2234,324],{},[15,2235,323],{},[27,2237,328],{"id":327},[11,2239,331,2240,335,2242,339],{},[15,2241,334],{},[15,2243,338],{},[11,2245,342],{},[344,2247],{},[11,2249,2250],{},[349,2251,351,2252,354,2254,358],{},[276,2253,278],{},[276,2255,357],{},{"title":360,"searchDepth":361,"depth":361,"links":2257},[2258,2264,2265,2266,2267,2268,2269],{"id":29,"depth":361,"text":30,"children":2259},[2260,2261,2262,2263],{"id":34,"depth":366,"text":35},{"id":47,"depth":366,"text":48},{"id":59,"depth":366,"text":60},{"id":108,"depth":366,"text":109},{"id":124,"depth":361,"text":125},{"id":182,"depth":361,"text":183},{"id":196,"depth":361,"text":197},{"id":256,"depth":361,"text":257},{"id":293,"depth":361,"text":294},{"id":327,"depth":361,"text":328},{},{"title":5,"description":377},[387,388,389],{"id":2274,"title":2275,"author":6,"body":2276,"date":2550,"description":2551,"extension":378,"image":379,"locale":380,"meta":2552,"navigation":382,"path":2553,"seo":2554,"stem":2555,"tags":2556,"translationKey":2558,"__hash__":2559},"blog\u002Fblog\u002Fquandoo-stopt-op-31-december-2026-wat-restaurants-nu-moeten-doen.md","Quandoo stopt op 31 december 2026 — wat restaurants nu moeten doen",{"type":8,"value":2277,"toc":2537},[2278,2284,2287,2291,2294,2306,2313,2317,2320,2338,2345,2352,2356,2360,2363,2367,2385,2389,2396,2400,2403,2407,2410,2446,2448,2458,2464,2478,2482,2509,2520,2522],[11,2279,2280,2281,2283],{},"Jarenlang was Quandoo een van de grootste reserveringsplatforms in de DACH-regio, met ook een stevige voetafdruk in Nederland en België. Met de officiële aankondiging dat de dienst per ",[15,2282,17],{}," wordt stopgezet, staan duizenden restaurants voor een duidelijke vraag: wat gebeurt er met onze reserveringen op 1 januari 2027?",[11,2285,2286],{},"Dit artikel zet op een rij wat er bekend is, wat je wanneer moet doen, en welke realistische opties er op tafel liggen.",[27,2288,2290],{"id":2289},"de-tijdlijn-twee-belangrijke-data-één-duidelijk-einde","De tijdlijn: twee belangrijke data, één duidelijk einde",[11,2292,2293],{},"De sluiting gebeurt in twee stappen:",[65,2295,2296,2301],{},[68,2297,2298,2300],{},[15,2299,334],{}," — laatste reservering die via Quandoo wordt geaccepteerd. Het platform neemt vanaf die dag geen nieuwe boekingen meer aan.",[68,2302,2303,2305],{},[15,2304,17],{}," — volledige sluiting. De back-office voor restaurants, de gastendatabase en de boekings-API gaan offline.",[11,2307,2308,2309,2312],{},"Tussen die twee data heb je een ",[15,2310,2311],{},"periode van drie maanden"," om lopende reserveringen af te wikkelen, gastgegevens te exporteren en over te stappen naar een andere oplossing. Restaurants die dit venster missen, verliezen niet alleen het reserveringskanaal, maar ook de gastprofielen die in Quandoo staan opgeslagen.",[27,2314,2316],{"id":2315},"wat-gebeurt-er-met-je-gastgegevens","Wat gebeurt er met je gastgegevens?",[11,2318,2319],{},"Quandoo is gebonden aan de AVG. Het platform moet jouw eigen data in een gestructureerd, gangbaar, machineleesbaar formaat aan jou overdragen — meestal als CSV-export. Op basis van de huidige informatie kun je exporteren:",[65,2321,2322,2327,2332],{},[68,2323,2324,2326],{},[15,2325,72],{}," (naam, e-mail, telefoon, allergieën, notities)",[68,2328,2329],{},[15,2330,2331],{},"Actieve en historische reserveringen",[68,2333,2334,2337],{},[15,2335,2336],{},"Tafel- en zaalindelingen",", voor zover je die in Quandoo bijhield",[11,2339,2340,2341,2344],{},"Wat je ",[15,2342,2343],{},"niet"," kunt meenemen: geaggregeerde Quandoo-reviews, platform-interne aanbevelingsscores en het organische verkeer dat Quandoo-vermeldingen op zoekmachines genereerden. Dat bereik verdwijnt met de sluiting.",[11,2346,2347,2348,2351],{},"We adviseren de export ",[15,2349,2350],{},"vóór 30 september 2026"," uit te voeren — ook als je nog geen opvolger hebt gekozen. Het CSV-bestand kun je veilig offline bewaren tot de migratie plaatsvindt.",[27,2353,2355],{"id":2354},"vier-realistische-opties-voor-jouw-restaurant","Vier realistische opties voor jouw restaurant",[32,2357,2359],{"id":2358},"optie-1-overstappen-naar-een-alternatief","Optie 1: Overstappen naar een alternatief",[11,2361,2362],{},"De voor de hand liggende route: kies een ander reserveringssysteem en migreer de data. Actief in de Nederlandse en DACH-markt zijn onder meer OpenTable, TheFork, Formitable, resmio, Zenchef, aleno en Tablario. Hieronder vind je selectiecriteria.",[32,2364,2366],{"id":2365},"optie-2-alleen-telefoon","Optie 2: Alleen telefoon",[11,2368,2369,2370,2372,2373,2376,2377,2380,2381,2384],{},"Klinkt achterhaald, en dat is het ook een beetje. Kleinere restaurants die Quandoo passief gebruikten, besluiten soms om online boeken volledig los te laten en alleen op telefoon en walk-ins te draaien. Het risico: volgens Bitkom\u002FStatista ",[276,2371,278],{}," ",[15,2374,2375],{},"loopt 47–55 % van alle restaurantreserveringen via de telefoon"," — en een Amerikaans onderzoek van Hostie AI \u002F Reachify ",[276,2378,2379],{},"1"," laat zien dat restaurants tijdens de servicetijden ",[15,2382,2383],{},"tot 43 % van de inkomende gesprekken niet opnemen",". Het online kanaal laten vallen zonder het telefoonkanaal te versterken, betekent omzet laten liggen.",[32,2386,2388],{"id":2387},"optie-3-hybride-online-boeken-ai-telefoon","Optie 3: Hybride — online boeken + AI-telefoon",[11,2390,2391,2392,2395],{},"Een combinatie: een reserveringssysteem met een webwidget voor online boekingen plus een AI-telefoonassistent die de gesprekken opvangt waar de bediening niet aan toekomt. Hiermee dek je de twee belangrijkste kanalen tegelijk af (telefoon 47 %, online 23 % via Google Reserve ",[276,2393,2394],{},"7",", 12 % directe website).",[32,2397,2399],{"id":2398},"optie-4-afwachten","Optie 4: Afwachten",[11,2401,2402],{},"Niet aan te raden. Restaurants die zonder plan op 30 september 2026 aankomen, riskeren een gat in hun boekingsstroom tijdens de kerstperiode — uitgerekend het meest omzetrijke moment van het jaar.",[27,2404,2406],{"id":2405},"waar-je-op-moet-letten-bij-een-opvolger","Waar je op moet letten bij een opvolger",[11,2408,2409],{},"Voor je een keuze maakt, een korte checklist:",[65,2411,2412,2418,2424,2430,2440],{},[68,2413,2414,2417],{},[15,2415,2416],{},"Marktfocus."," Spreekt de leverancier Nederlands (support, contracten, training)? Begrijpt hij regionale zaken als SEPA, btw-regels en Nederlandse fooicultuur?",[68,2419,2420,2423],{},[15,2421,2422],{},"Migratieservice."," Doet de leverancier de overstap voor je, of moet jij zelf de CSV's uitzoeken? En hoe snel ben je live?",[68,2425,2426,2429],{},[15,2427,2428],{},"Kanaalintegratie."," Krijg je alleen een webwidget, of worden Google Reserve, Instagram, WhatsApp, Facebook en walk-ins gebundeld in één agenda?",[68,2431,2432,2435,2436,2439],{},[15,2433,2434],{},"Naleving AI-verordening."," Vanaf ",[15,2437,2438],{},"2 augustus 2026"," geldt artikel 50 van EU-Verordening 2024\u002F1689. Gebruik je AI-componenten — bijvoorbeeld voor het beantwoorden van telefoongesprekken — dan moeten gasten over dat AI-gebruik geïnformeerd worden. Leveranciers die dit niet adresseren, vormen een compliance-risico.",[68,2441,2442,2445],{},[15,2443,2444],{},"Contractmodel."," Maandelijks opzegbaar? Minimale looptijd? Setupkosten? Let op lock-in, zeker na de Quandoo-ervaring.",[27,2447,294],{"id":293},[11,2449,2450,2453,2454,2457],{},[15,2451,2452],{},"Wat gebeurt er met reserveringen die al voor januari 2027 of later zijn ingelegd?","\nQuandoo houdt de data tot 31 december 2026 toegankelijk. Je moet ",[15,2455,2456],{},"reserveringen met een datum na de cutover vóór de sluiting exporteren"," en importeren in je nieuwe systeem.",[11,2459,2460,2463],{},[15,2461,2462],{},"Moeten we dubbel betalen als we eerder migreren?","\nHangt af van je Quandoo-contract. Veel restaurants kiezen vanaf de zomer van 2026 voor een parallelle opzet, laten Quandoo passief draaien en zetten de nieuwe leverancier live zodra de data is overgezet. De meeste alternatieven bieden een gratis proefperiode van 30 dagen, waardoor de overlapkosten minimaal blijven.",[11,2465,2466,2469,2470,2473,2474,2477],{},[15,2467,2468],{},"Moeten we onze gasten op de hoogte brengen van de overstap?","\nWettelijk niet verplicht, maar wel netjes. Een korte mail — \"Vanaf ",[276,2471,2472],{},"datum"," zijn we bereikbaar via ",[276,2475,2476],{},"nieuw platform","\" — voorkomt verwarring en maakt van het contactmoment een merkversterkend signaal.",[27,2479,2481],{"id":2480},"wat-je-deze-week-kunt-doen","Wat je deze week kunt doen",[2483,2484,2485,2491,2497,2503],"ol",{},[68,2486,2487,2490],{},[15,2488,2489],{},"Log in bij Quandoo"," en kijk welke data-exports vandaag al beschikbaar zijn.",[68,2492,2493,2496],{},[15,2494,2495],{},"Zet twee herinneringen in je agenda",": 1 september 2026 (migratie starten) en 25 september 2026 (laatste back-up).",[68,2498,2499,2502],{},[15,2500,2501],{},"Stel je eisenlijst op"," voor een opvolgersysteem — gebruik de checklist hierboven.",[68,2504,2505,2508],{},[15,2506,2507],{},"Praat met twee of drie leveranciers"," voor je beslist. Migreren doe je één keer; het contract loopt jaren met je mee.",[11,2510,2511,2512,2515,2516,116],{},"Wil je Tablario als optie beoordelen? We hebben ons migratieproces specifiek geoptimaliseerd voor Quandoo, OpenTable, TheFork, Formitable, resmio, Zenchef, aleno, Synbook en EasyTable — de meeste restaurants zijn ",[15,2513,2514],{},"binnen 24 uur live",". We beschrijven het proces in de ",[2517,2518,2519],"a",{"href":383},"migratiegids Quandoo → Tablario",[344,2521],{},[11,2523,2524],{},[349,2525,351,2526,2528,2529,2531,2532,354,2534,2536],{},[276,2527,2379],{}," Hostie AI \u002F Reachify-onderzoek, 2024 · ",[276,2530,2394],{}," Google \u002F Reserve with Google, 2025 · ",[276,2533,278],{},[276,2535,357],{}," officiële aankondiging Quandoo.de, 2026 · EU AI-verordening 2024\u002F1689.",{"title":360,"searchDepth":361,"depth":361,"links":2538},[2539,2540,2541,2547,2548,2549],{"id":2289,"depth":361,"text":2290},{"id":2315,"depth":361,"text":2316},{"id":2354,"depth":361,"text":2355,"children":2542},[2543,2544,2545,2546],{"id":2358,"depth":366,"text":2359},{"id":2365,"depth":366,"text":2366},{"id":2387,"depth":366,"text":2388},{"id":2398,"depth":366,"text":2399},{"id":2405,"depth":361,"text":2406},{"id":293,"depth":361,"text":294},{"id":2480,"depth":361,"text":2481},"2026-05-06","Quandoo accepteert eind 2026 de laatste reservering. Wat de sluiting betekent voor restaurants in Nederland en de DACH-regio — en de vier realistische opties.",{},"\u002Fblog\u002Fquandoo-stopt-op-31-december-2026-wat-restaurants-nu-moeten-doen",{"title":2275,"description":2551},"blog\u002Fquandoo-stopt-op-31-december-2026-wat-restaurants-nu-moeten-doen",[387,388,2557],"reservation-system","quandoo-shutdown","RQRppMHkfeus53vanmsrgVCar3Xe5OUGAiov0vfpsAU",{"id":2561,"title":2562,"author":6,"body":2563,"date":2861,"description":2862,"extension":378,"image":379,"locale":380,"meta":2863,"navigation":382,"path":2864,"seo":2865,"stem":2866,"tags":2867,"translationKey":2871,"__hash__":2872},"blog\u002Fblog\u002Frestaurant-tafelbeheer-software-12-procent-meer-couverts.md","Tafelbeheer-software voor restaurants: hoe tafelcombinaties 12 % meer couverts in dezelfde zaal opleveren",{"type":8,"value":2564,"toc":2845},[2565,2572,2579,2583,2586,2597,2607,2611,2614,2618,2621,2625,2628,2632,2639,2647,2650,2661,2664,2682,2689,2693,2696,2703,2706,2726,2733,2737,2740,2760,2772,2776,2779,2799,2803,2806,2826,2838,2840],[11,2566,2567,2568,2571],{},"De meeste tafelbeheer-software doet het voor de hand liggende: je tekent een plattegrond en je ziet welke tafels gereserveerd zijn. Dat is het minimum. Het werkelijke omzetplafond in een onafhankelijk restaurant ligt niet bij de vraag of de plattegrond digitaal is — maar of de software je helpt ",[15,2569,2570],{},"ja"," te zeggen tegen nog één gezelschap van zes op een vrijdagavond.",[11,2573,2574,2575,2578],{},"Deze post loopt door waar je in 2026 op moet letten, waar de meeste producten op een plateau blijven steken, en waarom de automatische tafelcombinatielogica van Tablario meetbaar ",[15,2576,2577],{},"8 tot 12 procent meer couverts"," oplevert in dezelfde zaal.",[27,2580,2582],{"id":2581},"het-structurele-probleem-tafels-versus-gezelschappen","Het structurele probleem: tafels versus gezelschappen",[11,2584,2585],{},"Doe een snelle mentale check op je laatste zaterdagservice. Hoeveel van deze heb je \"nee\" verkocht?",[65,2587,2588,2591,2594],{},[68,2589,2590],{},"Een gezelschap van zes dat om 19:00 vraagt. Je hebt genoeg vrije tafels — alleen geen voor zes.",[68,2592,2593],{},"Een solo-gast die om 20:00 aan de bar wil. Je hebt zat barplaats, maar er waren alleen tweepersoonstafels geboekt.",[68,2595,2596],{},"Een groep van acht om 21:00. Je hebt twee vrije vierpersoonstafels naast elkaar. Niemand legde ze op tijd mentaal aan elkaar.",[11,2598,2599,2600,2603,2604,116],{},"Onafhankelijke restaurants verliezen meer omzet aan ",[15,2601,2602],{},"vormmismatch"," dan aan werkelijke capaciteit. De meest voorkomende groepsgrootte is twee of vier; de meest voorkomende afwijzing is zes of acht. De oplossing is niet \"koop meer tafels\" — de meeste plattegronden zijn ruimtelijk al maximaal benut. De oplossing is ",[349,2605,2606],{},"opnieuw combineren wat je hebt",[27,2608,2610],{"id":2609},"wat-tafelbeheer-software-in-2026-moet-doen","Wat \"tafelbeheer-software\" in 2026 moet doen",[11,2612,2613],{},"Vijf capabilities die echte tools onderscheiden van een opgepoetste spreadsheet:",[32,2615,2617],{"id":2616},"_1-drag-and-drop-plattegrond-die-de-werkelijkheid-weerspiegelt","1. Drag-and-drop-plattegrond die de werkelijkheid weerspiegelt",[11,2619,2620],{},"Kan je plattegrond geen terras, bar, twee zalen en een privéruimte achterin weergeven — elk met hun eigen serviceritme — dan ga je ze toch in je hoofd draaien. Let op vormgetrouwe tafels (rond, vierkant, bank), expliciete zaalgrenzen en configuratie per shift per zaal. Tablario slaat servicetijden per zaal op, zodat een lunchturn van 90 minuten in de hoofdzaal naast een proeverij van 2,5 uur in de achterzaal kan bestaan.",[32,2622,2624],{"id":2623},"_2-live-status-per-tafel-niet-is-hij-gereserveerd-maar-wordt-hij-nu-gebruikt","2. Live status per tafel — niet \"is hij gereserveerd\", maar \"wordt hij nu gebruikt\"",[11,2626,2627],{},"Reserveringsstatus (vrij \u002F geboekt \u002F gearriveerd \u002F aan tafel \u002F vertrokken) op een tablet in het servicegebied verandert wat de host aan de deur kan doen. Zonder live status wordt elke walk-in-vraag een fluistercommunicatie door de zaal. Met live status antwoordt de host in twee seconden.",[32,2629,2631],{"id":2630},"_3-capaciteitslogica-met-servicetijden-en-buffertijden","3. Capaciteitslogica met servicetijden en buffertijden",[11,2633,2634,2635,2638],{},"Een boeking van 19:00 voor 2 uur blokkeert de tafel niet tot middernacht, en ook niet tot 21:00. Hij blokkeert hem tot 21:15 als je een buffer van 15 minuten instelt. De software moet dit per shift automatisch berekenen — en moet je ",[349,2636,2637],{},"werkelijke"," servicetijden accepteren, niet een vaste globale 120 minuten.",[32,2640,2642,2643,2646],{"id":2641},"_4-automatische-tafelcombinaties-de-differentiator","4. ",[15,2644,2645],{},"Automatische tafelcombinaties"," — de differentiator",[11,2648,2649],{},"Hier stoppen de meeste producten en begint Tablario.",[11,2651,2652,2653,2656,2657,2660],{},"Het idee is simpel: je vertelt het systeem éénmalig welke tafels ",[349,2654,2655],{},"fysiek koppelbaar"," zijn — T3 (4-persoons) + T4 (4-persoons) = één 8-persoons, met beide helften uit de inventaris zolang ze gekoppeld zijn. Komt er een aanvraag voor zes of acht binnen en is er geen native zes- of achtpersoons vrij, dan ",[349,2658,2659],{},"checkt"," het systeem real-time de combineerbare paren. Zijn T3 en T4 beide vrij in hetzelfde tijdsblok, dan biedt het systeem de combinatie aan. Jij tikt op \"accepteren\".",[11,2662,2663],{},"Twee dingen zijn belangrijk aan de implementatie:",[65,2665,2666,2672],{},[68,2667,2668,2671],{},[15,2669,2670],{},"Omkeerlogica."," Accepteer je de 8-persoons-combinatie, dan worden de twee 4-persoons automatisch onbeschikbaar als 4-persoons. Geen risico op dubbele boeking. Vertrekt het gecombineerde gezelschap en is de buffer voorbij, dan vallen beide tafels weer in de 4-persoons-pool.",[68,2673,2674,2677,2678,2681],{},[15,2675,2676],{},"Voorstel, geen auto-actie."," Het systeem ",[349,2679,2680],{},"biedt","; jij bevestigt. Restaurants zijn geen fabrieken — de host moet altijd de optie hebben om nee te zeggen.",[11,2683,2684,2685,2688],{},"In ons bèta-programma rapporteerden restaurants die automatische tafelcombinaties inschakelen ",[15,2686,2687],{},"8 tot 12 procent meer couverts per week",", volgehouden over meerdere maanden. Het mechanisme is geen magie; het is een mentale check van 30 seconden die het algoritme 300 keer per shift uitvoert, en die geen mens betrouwbaar tijdens de service doet.",[32,2690,2692],{"id":2691},"_5-multi-locatie-één-scherm","5. Multi-locatie, één scherm",[11,2694,2695],{},"Run je twee of meer restaurants, dan moet de back-office de bezetting van alle locaties op één scherm tonen — zonder uit- en weer in te loggen. Ook exploitanten met één locatie hebben hier baat bij als ze een tweede openen; de migratie is het pijnlijke deel, niet de exploitatie.",[27,2697,2699,2700,2702],{"id":2698},"wat-tafelbeheer-software-niet-is","Wat tafelbeheer-software ",[349,2701,2343],{}," is",[11,2704,2705],{},"Een veelvoorkomende overbelofte: \"AI voor alles\". In werkelijkheid:",[65,2707,2708,2714,2720],{},[68,2709,2710,2713],{},[15,2711,2712],{},"Voorspellende personeelsplanning"," (welke bedienden je zaterdag inzet op basis van het weer) is reëel, maar vereist 12–18 maanden schone data en werkt alleen bij operaties met een stabiele personeelsroulatie.",[68,2715,2716,2719],{},[15,2717,2718],{},"Dynamische prijsstelling"," van couverttoeslagen of borgsommen is technisch mogelijk (de meeste reserveringsplatforms ondersteunen het), maar de acceptatie aan consumentenzijde in Nederland en de EU is nog koel.",[68,2721,2722,2725],{},[15,2723,2724],{},"Auto-bevestiging van marketingmails"," is een ander product (CRM \u002F marketingautomatisering), geen tafelbeheer.",[11,2727,2728,2729,2732],{},"Kies een tool die ",[15,2730,2731],{},"tafelbeheer"," goed doet, en die later uitbreidingen toevoegt. Een product dat alles belooft, is doorgaans gemiddeld in alles.",[27,2734,2736],{"id":2735},"hoe-tablario-zich-verhoudt-tot-de-markt","Hoe Tablario zich verhoudt tot de markt",[11,2738,2739],{},"Drie eerlijke vergelijkingen:",[65,2741,2742,2748,2754],{},[68,2743,2744,2747],{},[15,2745,2746],{},"vs. OpenTable \u002F TheFork:"," Zij dekken het ontdekkingskanaal (hun marktplaats), niet de operatielaag. De meeste exploitanten draaien uiteindelijk OpenTable + een aparte plattegrondtool. Tablario doet beide, zonder couvertcommissie.",[68,2749,2750,2753],{},[15,2751,2752],{},"vs. resmio \u002F Zenchef \u002F Formitable:"," Allemaal hebben ze degelijke plattegronden. Geen van hen biedt op het moment van schrijven (mei 2026) automatische tafelcombinatielogica out of the box — je simuleert het door handmatig combineerbare tafels te markeren en dubbel te boeken, met het bijbehorende risico.",[68,2755,2756,2759],{},[15,2757,2758],{},"vs. SevenRooms:"," SevenRooms richt zich op fine-dining-groepen met prijzen vanaf $ 499+ en is nauwelijks aanwezig in Nederland en DACH. Ander segment.",[11,2761,2762,2763,2767,2768,116],{},"Run je een onafhankelijk restaurant in Nederland of de EU, dan is de realistische shortlist Tablario, resmio, Zenchef, Formitable of aleno. Voor couvert-economics, ",[2517,2764,2766],{"href":2765},"\u002Fnl\u002Fprijzen","zie onze prijzenpagina","; voor de automatische combinatielogica specifiek, ",[2517,2769,2771],{"href":2770},"\u002Fnl\u002Ffuncties\u002Ftafelbeheer","zie de tafelbeheer-feature-pagina",[27,2773,2775],{"id":2774},"wat-je-in-een-leveranciersdemo-moet-vragen","Wat je in een leveranciersdemo moet vragen",[11,2777,2778],{},"Drie vragen die snel marketingtekst van substantie scheiden:",[2483,2780,2781,2787,2793],{},[68,2782,2783,2786],{},[349,2784,2785],{},"\"Laat zien wat er gebeurt als een aanvraag voor zes binnenkomt en geen zespersoons vrij is, maar twee vrije driepersoons in de buurt staan.\""," Kan het systeem geen combinatie automatisch voorstellen, dan zijn de operatiebesparingen kleiner dan de brochure suggereert.",[68,2788,2789,2792],{},[349,2790,2791],{},"\"Wat is het data-exportformaat als ik wil weggaan?\""," De AVG eist gestructureerde, machineleesbare export. Een leverancier die hier aarzelt, signaleert lock-in.",[68,2794,2795,2798],{},[349,2796,2797],{},"\"Wat zegt jullie AI-telefoonassistent aan het begin van een gesprek?\""," Vanaf 2 augustus 2026 (EU AI Act artikel 50) moet AI-gebruik hoorbaar gemeld worden. Een leverancier zonder schoon antwoord is een compliance-risico.",[27,2800,2802],{"id":2801},"wat-je-deze-maand-kunt-doen","Wat je deze maand kunt doen",[11,2804,2805],{},"Beoordeel je nu opties:",[2483,2807,2808,2814,2820],{},[68,2809,2810,2813],{},[15,2811,2812],{},"Audit je laatste zaterdag."," Tel de gezelschappen die je hebt afgewezen door vormmismatch, niet door capaciteit. Dat is de werkelijke kansgrootte.",[68,2815,2816,2819],{},[15,2817,2818],{},"Draai een parallelle proef."," De meeste reserveringssystemen bieden 14- tot 30-daagse proefperiodes. Beoordeel niet op de demo — beoordeel op een echt weekend.",[68,2821,2822,2825],{},[15,2823,2824],{},"Verifieer migratiesnelheid."," \"We hebben je in 24 uur live\" moet betekenen dat echte gastenhistorie wordt geïmporteerd, niet alleen dat een leeg account wordt aangemaakt. Vraag om een referentieklant die in de afgelopen 90 dagen heeft gemigreerd.",[11,2827,2828,2829,2832,2833,2837],{},"Wil je zien hoe automatische tafelcombinaties er in de praktijk uitzien, dan toont de ",[2517,2830,2831],{"href":2770},"Tablario-tafelbeheerpagina"," een live mockup, of ",[2517,2834,2836],{"href":2835},"\u002Fnl\u002Fdemo","boek een gesprek van 15 minuten"," en we lopen het op je eigen plattegrond door.",[344,2839],{},[11,2841,2842],{},[349,2843,2844],{},"Bronnen: operationele data Tablario-bètaprogramma, 2025–2026 · DEHOGA-onderzoeken over capaciteitsbenutting, 2024 · OpenTable State of the Industry, 2025.",{"title":360,"searchDepth":361,"depth":361,"links":2846},[2847,2848,2856,2858,2859,2860],{"id":2581,"depth":361,"text":2582},{"id":2609,"depth":361,"text":2610,"children":2849},[2850,2851,2852,2853,2855],{"id":2616,"depth":366,"text":2617},{"id":2623,"depth":366,"text":2624},{"id":2630,"depth":366,"text":2631},{"id":2641,"depth":366,"text":2854},"4. Automatische tafelcombinaties — de differentiator",{"id":2691,"depth":366,"text":2692},{"id":2698,"depth":361,"text":2857},"Wat tafelbeheer-software niet is",{"id":2735,"depth":361,"text":2736},{"id":2774,"depth":361,"text":2775},{"id":2801,"depth":361,"text":2802},"2026-05-14","Een praktische gids voor het kiezen van tafelbeheer-software in 2026 — wat echte differentiators zijn, waarom automatische tafelcombinaties tellen, en hoe onafhankelijke restaurants 8 tot 12 % meer couverts halen zonder tafels toe te voegen.",{},"\u002Fblog\u002Frestaurant-tafelbeheer-software-12-procent-meer-couverts",{"title":2562,"description":2862},"blog\u002Frestaurant-tafelbeheer-software-12-procent-meer-couverts",[2868,2869,2870],"table-management","reservations","operations","table-management-12-percent","aet7bSypxlkeks4k5HBSJar21k6CFwEnTd1fPI6GSFM",1781860486595]