All modules
Module 02 · AI phone

More than a voicemail. A teammate.

Answers calls, books reservations, sends reminders, prevents no-shows. You set the tone, the house rules and the knowledge base — the AI sticks to them. With the legally required AI disclosure.

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Eingehender Anruf
+49 173 ••• 4720 · 0:14
KI antwortet
„Hi, ich hätte gerne einen Tisch für 4 Personen morgen Abend um 19 Uhr — gerne mit vegetarischer Karte."
„Klar — ich habe 19:00 oder 19:30 frei. Welche Uhrzeit passt besser?"
Reservierung erstellt
Morgen · 19:00 · 4 Pers.
Vegetarische Karte · Tisch 7
Sprache
Deutsch
Vertrauen
98 %
Stammgast
Ja
No-show protection

SMS reminder — 24 h ahead, automatic.

In your tone, in German. Guests confirm with one word — you instantly see who is coming and who is not. No extra calls, no forgotten tables.

  • 24 h and 2 h before the reservation
  • One-word confirmation: YES / CANCEL
  • Status updates live in the calendar
9:41SMS···
Trattoria Vincenzo
+49 40 5555 0000
Today 14:32
Hi Anna 👋 Reminder for your table tomorrow 19:00 for 4 — vegetarian menu noted. Confirm with YES, or reply CANCEL.
YES
Great, see you tomorrow! 🌿
Confirmed in calendar
Outbound call · AI
Anna Müller
+49 173 ••• 4720 · 0:38
Live
Live transcript
AI"Hello Mrs. Müller — quick reminder: your table tonight at 19:00 for 4. Are you coming as planned?"
Guest"Yes, we are coming. Could we make it 19:15?"
AI"Of course, I will move it to 19:15 — see you later."
Action Reservation moved to 19:15
No-show protection

When SMS is not enough — a quick call.

For high-stakes reservations the AI calls briefly on the day itself. 30 seconds, polite, clear. Reschedules live if the guest needs it. Never feels like a cold call.

  • Only to confirmed guests · no cold calls
  • Reschedule or cancel live during the call
  • AI disclosure automatic · AI Act Art. 50
Transparency

Every call, searchable — not in a black box.

Full-text transcript of every call. Original audio on request. Anonymised automatically after 30 days (GDPR). Hear exactly what the AI said — and correct it when needed.

  • Full text with speaker labels
  • Audio waveform · click to preview
  • Keyword search across every call
Call · Tuesday, 08 May, 18:42
+49 173 ••• 4720 · 1:14 · Reservation
Successful
TranscriptAudioMetadata
AI · 0:02"Trattoria Vincenzo, how can I help you? You are speaking with our AI assistant."
Guest · 0:08"Hi, I would like a table for 4 tomorrow evening, around 7."
AI · 0:14"Of course. 19:00 for 4 — would you like our vegetarian menu set up too?"
Guest · 0:23"Yes, please — and we have a nut allergy."
AI · 0:31"Noted. Under what name shall I reserve?"
Summary
Reservation created
Wed 19:00 · 4 ppl · Vegetarian · Allergy: nuts · Table 7
LanguageGerman
Confidence98 %
RegularNo
Settings · AI phone
Trattoria Vincenzo
Do not book parties over 8 without a callback. For allergies always ask which exactly. Dogs welcome — no extra notice required. Last slot Fridays and Saturdays at 22:00.
Casual · informal
German · dialect awareDE
4 sources
Menu · 47 entriesActive
House rules · 12 pointsActive
Allergens PDF · 3 pagesActive
FAQ · 8 questionsDraft
You decide

Instructions, tone, knowledge — all in your hands.

Write the rules in your own words. Upload your menu, house rules, allergen list — the AI answers from your data, not from gut feeling. Change the tone whenever you want.

  • Plain-text instructions · effective immediately
  • RAG: PDF, CSV, free text · all indexable
  • Tone, language, slot limits adjustable live
What you get
  • Live in one business day — phone forwarding via Telnyx
  • AI disclosure at the start of every call · AI Act Art. 50 · automatic
  • Audio anonymised after 30 days · GDPR compliant
  • Plan-included minutes · €0.20/min beyond · no base fee
  • Outage fallback: forwards to your phone if the AI is down
How a call flows
01

Call reaches the AI

You forward your restaurant phone to Tablario — configured once. The AI disclosure plays automatically.

02

AI understands & books

Using your instructions, your tone and your knowledge base. When something is unclear it asks politely — it does not guess.

03

You see it all live

Calendar entry, SMS to the guest, transcript for you. If no-show risk is high, the AI calls back on the day itself.

What it does not do
  • No complaint handling — complex topics are routed to you
  • No selling, no cross-selling — just what the guest called for
  • No recording without disclosure · no long-term audio storage
  • No outbound cold calls — reminder calls only to confirmed guests
Reply within 1 business day
Weekdays between 9 am and 6 pm CET
GDPR compliant
Servers in Germany · no data sales
Made in Germany
Founder-led support straight from Cologne
Cancel monthly
No contract, no setup fee

Hear it for yourself

Call our demo number. Book a table. Tell us if you can hear the difference.

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